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Audio Calls
Topics:
•
Placing and Answering Audio Calls
•
Switch among the Handset, Headset, and Speakerphone
•
Mute and Unmute Audio
•
Holding and Resuming Calls
•
End an Active Audio Call
•
Transferring Calls
•
Parking and Retrieving Calls on the Skype for Business Server
•
Managing Calls
•
Ignoring or Rejecting Incoming Calls
•
Redirecting Incoming Calls
VVX business media phones enable you to place and answer SIP calls, ignore incoming calls from all or
individual contacts, and perform server-dependent tasks.
Note: Some of the features described in this section require access to the Basic settings menu on the
phone. If your phone requires a password to access the Basic settings menu, contact your
system administrator for assistance customizing your phone.
Placing and Answering Audio Calls
VVX 201 phones can manage a maximum of 8 active, incoming, and held audio calls at a time. VVX 300
series, 400 series, 500 series, and 600 series phones can manage a maximum of 24 active, incoming,
and held audio calls at a time. However, you can have only one active call in progress with numerous
other incoming calls or calls on hold on all phones. Additionally, your system administrator can set up
your phone to have up to six lines with unique extension numbers, or the same extension number as
other lines on your network.
Placing Audio Calls
You can place calls on VVX Business Media Phone in numerous ways, including international calls, calls
from Recent Calls or directories, calls to contacts or favorites, calling a contact from a VVX Expansion
Module, or calling authorized numbers on a locked phone.
Place a Call from the Dialer
The Dialer enables you to enter a number to place a call and displays a list of previously placed calls. As
you enter numbers, the Dialer displays a list of similar numbers in your directory, and you can select a
match to automatically enter the number.
Polycom, Inc.
All manuals and user guides at all-guides.com
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Need help?
Do you have a question about the VVX and is the answer not in the manual?
Questions and answers
How can we change the different directory
To change the directory on a Polycom VVX phone, follow these steps:
1. Access the Directory:
- Press the Home button.
- Tap Directories.
2. Add a New Contact:
- Tap the + sign.
- Enter the first name, last name, and contact number (phone number).
- Ensure that the fields for First Name, Last Name, and Contact are filled out.
3. Customize Additional Fields:
- Enter a Favorite Index (speed dial reference number). If not set, the system assigns the next available position.
- Tap Label and enter a label for the contact.
4. Advanced Options:
- You can customize options like auto-rejecting the contact (sending to voicemail) or diverting the caller to another number. These are optional settings.
Make the required changes in the directory and save them as needed.
This answer is automatically generated