Polycom VVX311 Quick Reference Manual

Polycom VVX311 Quick Reference Guide
Place a Call
Enter a number
•
• Dial
Press the soft key
Answer a Call
Ans
Press the soft key
•
or
Lift the handset
•
End a Call
End Call
Press the soft key, or
•
• Hang up the handset
Hold a Call
Hold
• Press the soft key
• Press the Res soft key to take
the call off Hold
Transfer a Call (Consult Transfer)
Consult Transfer enables you to transfer a call to another party with
consultation
• While on a call press the Transfer soft key
• Enter the transfer destination number
Send or #
• Press to dial the transfer destination
When the party answers, announce the call
Transfer
Press the soft key again to complete the transfer
•
If the party refuses the call (prior to pressing Transfer a second time)
Cancel
• Press the soft key to be returned to the original caller
•
•
Lines or
Speed Dials
Transfer
Message
Hold
Volume Control
Press +/- to adjust
Conference Call
While on a call
• Press the
• Press the
• Enter the required number or extension of the second party
• Press the
• When the call connects, press
connect all parties
• Press
(This does not end the call for the other parties)
Voicemail
indicator
Home
Navigation button
Headset
Speaker
Mute
volume
More soft key
Conference
soft key
green call button or # to dial the second party
Conference
soft key to
End Call
soft key to exit the conference.
Messages (MSG)
• Press the Home button, use the Navigation
Messages
arrows to select
• Select Message Centre
• Follow the prompts to access the Voice Portal to
retrieve Voice Mail messages and record
greetings
Forwarding a Call
To enable Forwarding
• Press the Forward softkey on the home screen
• Use the Navigation arrows to select the required
option: Always , No Answer or Busy
• Enter the number to forward your calls to
Enable
• Press the soft key to enable
To disable Forwarding
Forward
• Press the softkey on the home screen
• Use the Navigation arrows to select the required
option: Always , No Answer or Busy
Disable
• Press the soft key to disable
Setting a Speed Dial
• Hold down an available line button for 2 seconds
First Name
• Enter the & Last Name for the speed
dial
• Enter the number in the Contact field
Save
• Press
•