AT&T Merlin II Manuals

Manuals and User Guides for AT&T Merlin II. We have 9 AT&T Merlin II manuals available for free PDF download: Installation And Maintenance Manual, System Manual, Operator's Manual, System Administrator Manual, User Manual, Manual

AT&T Merlin II Installation And Maintenance Manual (404 pages)

Brand: AT&T | Category: Conference System | Size: 2.78 MB

Section 1: System Description

3
- Table of Contents
  3
- What's in this Manual
  
  4
- System Overview
  
  5
  - System Configuration
    7
  - System Features
    10
- System Hardware
  
  21
  - MERLIN II System Components
    21
  - Control Unit Components
    21
  - Module Controls and Indicators
    26
    
    Power Cord
    27
  - Voice Terminals
    28
  - Basic Operation of Voice Terminals
    32
  - System Accessories
    34
- Theory of Operation
  
  39
  - System Architecture
    39
  - Analog to Digital Signal Processing
    43
  - Digital Switching
    45
  - System Capacity
    47
  - E&M Signaling
    48
- System Connectivity
  
  55
  - Local Host Computer Access
    57
  - Modem Pools
    57
  - General Requirements for Modems
    61
  - Music-On-Hold
    63
  - External Loudspeaker Paging
    63
Section 2: Installation

66
- Preinstallation Requirements
  
  69
  - Reviewing the Planning Forms
    69
  - Environmental Requirements
    69
  - Grounding Requirements
    71
  - Wire Length Limitations
    71
  - Wall Attachment Requirements
    72
- System Grounding Requirements
  
  73
  - System Ground Connection
    73
  - AC Outlet Tests
    75
  - CO Line Protector
    76
  - Surge Protectors
    76
  - IROB Protectors
    77
  - Static Discharge Problems
    77
  - Radio-Frequency Interference
    77
- Wiring the System
  
  80
- Installing the Control Unit
  
  118
  - Control Unit Components
    118
  - Mounting the Basic Carrier
    120
  - Mounting the Expansion Carrier
    124
  - Determining Module Slot Assignments
    129
  - Module Installation
    130
  - Removing Amodule
    132
  - Installing the Auxiliary Power Unit
    140
  - Installing the Feature Module on the Processor Module
    141
  - Installing Line and Station Modules
    147
  - Connecting the Control Unit to an AC Outlet
    158
  - Power to the System
    158
- Connecting the Voice Terminals
  
  160
  - Assembling the Voice Terminals
    161
  - Connecting Voice Terminals to the System
    163
  - Testing the Voice Terminals
    163
  - Labeling each Voice Terminal
    164
  - Connecting the Power Failure Telephone
    165
  - Testing the PFT Jacks
    167
- Testing the System
  
  168
  - Testing the Voice Terminal Jacks for a Dial Tone
    168
  - Testing Intercom Calls
    169
  - Testing Tie Lines
    172
  - Completing the Installation
    174
- Modifying the System
  
  180
  - Adding an Outside Line
    180
  - Adding a Voice Terminal
    181
  - Moving a Voice Terminal
    183
- Adding Accessories
  
  185
  - General Accessories
    185
  - Installation Instructions
    187
  - Power Accessories
    190
- Upgrading an Existing System
  
  199
  - Site Preparation
    199
  - Get a Printout of the Existing System
    200
Section 3: Administration

206
- The Administrator/Attendant Console
  
  209
- Before Administering a System
  
  220
  - Review Planning Forms
    220
  - Default Settings
    223
  - Administering in Several Sessions
    225
  - To Enter Administration Mode
    226
  - To Leave Administration Mode
    226
  - Summary of Administration Process
    226
  - System Busy Messages
    227
- Administering a New System
  
  229
  - Setting System Type
    230
  - Designating Attendant Positions
    231
- Performing Flexible Numbering
  
  233
  - Dial Plan Printout
    235
    
    Numbers to Make Space in the Dial Plan)
    236
  - Single Renumbering
    238
- Administering Lines
  
  240
  - Assigning Lines to Line Pools (Pooled Systems Only)
    240
  - Description
    240
  - Specifying Touch-Tone or Rotary Signaling
    243
    
    Administering Stations
    244
    
    Assigning Lines to Stations
    244
    
    Identifying Analog Voice Terminal Type
    249
    
    Identifying Jacks for the Voice Announcement
    251
    
    Setting Options
    253
    
    Identifying, Music-On-Hold Line Jack
    253
    
    Administering Data
    256
- Administering Tie Lines
  
  258
  - Selecting the Direction
    262
  - Selecting the Line Type
    263
  - Selecting the Signal Type
    264
  - Selecting the Dial Tone
    265
  - Selecting the Dialing Mode
    265
  - Selecting the Answer Supervision Time
    266
  - Selecting the Disconnect Time
    267
  - Flexible Renumbering of the Dial Plan
    268
  - Printing the Inward Dial Plan
    270
- Administering an Upgraded System
  
  271
  - Reprogram Voice Terminals
    271
- Administering a Changed System
  
  272
  - Renumbering after Replacing or Adding Modules
    272
  - Changing System Size
    274
    
    Planning Forms
    274
  - Changing System Type
    275
  - Changing Attendant Positions
    277
  - Replacing Modules While On-Line (Release 3 Only)
    279
    
    Optional Features
    280
    
    Power Failure
    385
    
    Ordering Information
    390

AT&T Merlin II System Manual (245 pages)

Brand: AT&T | Category: Conference System | Size: 45.39 MB

Contents
2
Overview
5
Manual Overview
6
How to Use this Manual
7
Planning the System
8
Fill out the Master Planning Form
13
System Components
13
Control Unit Jacks
15
Automatic Numbering of Control Unit Jacks
17
Line Jacks
18
Telephone Number
18
Station Jacks
19
Attendant Station 10
20
Other Attendant Stations
20
Station Jack Pairs
20
Sumultaneous Voice and Data
21
Voice/Data Pairs
21
Remaining Station Jacks
22
Digital Stations
22
Basic Telephones
22
Fill out the System Configuration Form
23
System Size
23
Line Representation
23
About Square Systems
23
About Pooled Systems
24
Access to Line Pools
24
Standard Square Configuration
25
Customized Squre Configuration
26
Pooled Configuration with Button Access to Line Pools
27
Attendant Stations
29
Administrator/Attendant Console
29
Call Report Options
30
Transfer Return Interval
31
Calls Recorded
31
Minimum Length of Recorded Calls
31
One-Touch Call Handling
32
Telephone Number or Equipment
32
Line Type
32
Line Pools
32
Rotary Lines
33
Long Distance Dialing
34
Fill out the Voice Terminal Configuration Forms
35
Identification
35
Intercom Number and Identification
35
Voice Terminal Model and Accessories
35
Line Assignments
36
Attendant Consoles
36
Voice Terminals in Square Systems
41
Line Buttons
41
Auto Intercom Buttons
41
Order in Which Lines Are Assigned to Buttons in Square Systems
42
Voice Terminals in Pooled Systems
44
Order in Which Lines And/Or Line Pools Are Assigned in Pooled Systems
45
Feature Assignments for Office Priorities
47
Line Assignmens for a Voice Terminal at Tenfour Trucking
47
Ringing Options
48
Immediate Ring
48
Delayed Ring
48
Call Coverage
49
Line Pickup
51
Automatic Line Selection
51
Fill out Enhanced Night Service Forms
53
Night Service with Group Assignment
53
Night Service with Outward Restriction
54
Night Service with Time Set
55
Fill out the Call Restrictions and Allowed-Lists Form
56
Call Restrictions
56
Allowed Lists
56
Toll Restricted Voice Terminal
57
Outward Restricted Voice Terminal
58
Fill out the Group Page Form
59
Fill out the Group Call Distribution Forms
60
Call Distribution Groups Line/Line Pools Assignments
60
Intercom Calls
60
Outside Calls
61
Fill out the System Speed Dial Form
62
Telephone Number Privacy
62
Fill out the Forms for Automatic Route Selection
63
How ARS Works
63
ARS Worksheet
63
Automatic Route Selection Worksheet
64
About ARS Tables
65
Tables 0 through 7
66
Tables 8 and 9, the Default Tables
66
The Special Number Table
66
3-Digit Vs. 6-Digit Tables
66
Digit Absorption
67
Forms for ARS Tables
68
Procedure for Filling out Forms for ARS Tables
69
Master Planning Form
75
System Configuration Form
80
Station Configuration Form
83
Voice Terminal Configuration Form
90
Enhanced Night Service with Group Assignment Form
95
Enhanced Night Service with Outward Restriction Form
97
Call Restrictions and Allowed Lists Forms
99
Group Page Form
101
Group Call Distribution Forms
103
System Speed Dial Form
106
Forms for Automatic Route Selection Table
108
Form for ARS Default and Special Number Tables
116
Flexible Numbering Form
117
Administering the System
119
The Difference between Administration and Programming
121
Setting up a New System
121
Making Changes to a System
122
Gather the Planning Forms and Label the Buttons
123
Administrator/Attendant Console Button Labels
123
The Control Unit
125
Types of Modules
126
Power Supply Module
126
Processor Module
126
Circuit Pack Modules
126
The Administrator/Attendant Console
127
Module Placement
127
4-Button Console for Large Systems
128
Other Consoles
128
Using Auto Intercom Buttons in Administration Mode
128
Labeling Auto Intercom Buttons
129
Using Shift Buttons
129
Console with Attendant Intercom Selector
129
Console with Display
130
A 34-Button Console for Small Systems' in Administration Mode
131
A 34-Button Console for Large Systems' in Administration Mode
132
A Console with Attendant Intercom Selector in Administration Mode
133
A Display Console in Administration Mode
134
Using the Display During Administration
135
Display Messages
135
Editing the Display
136
Optional Equipment
137
Perform Basic Administration
139
Choose a Time to Administer Your System
139
If Your Make Basic Changes to an Administered System
140
Renumbering after Changing Modules
140
Set Basic Operating Conditions for Your System
141
Factory-Set Operating Conditions
141
Enter Administration Mode
142
Set the System Size
142
If You Want to Administer Your System in more than One Session
142
Set the System Line Representation
143
Designate Attendant Consoles
143
Set Operating Conditions for Selected Analog Voice Terminals
144
Specify Touch-Tone or Rotary Signaling
144
Identify Jacks for the Voice Announcement to Busy Voice Terminal
145
Identify Jacks for the Simultaneous Voice and Data Feature
145
Set Voice Terminal Type
146
Identify Line Jacks for Optional Equipment
147
Identify the Music-On-Hold Line Jack
147
Identify the Loudspeaker Page Line Jack
148
Label Line And/Or Line Pool Buttons
149
Assign Lines in Square Systems
149
Default Line Assignments
149
Ghost Lines
150
The Order in Which Lines Are Assigned
150
Procedure for Assigning and Removing Lines in Square Systems
152
Assign Line Pools and Lines in Pooled Systems
153
Copying Line Assignments
153
Before You Begin
154
Procedure for Adding or Removing Lines in Line Pools
154
Considerations for Assigning Line Pools and Lines to Voice Terminals
155
Default Line Pool and Line Assignments
155
The Order in Which Line Pools And/Or Lines Are Assigned
156
The Order in Which Lines Are Assigned in Pooled Systems
157
Procedure for Assigning or Removing Line Pools or Lines
158
Procedure for Assigning Dial Access to Line Pools
159
Copying Line Pool and Line Assignments
159
Copying Dial Access Assignments
160
Customize with Optional Systemwide Features
161
Assign Call Restrictions to Voice Terminals
162
Assign Outward and Toll Call Restrictions
162
Copying Call Restrictions
163
Set up Allowed Lists
164
Assign Allowed Lists to Voice Terminals
165
Administer Automatic Route Selection (ARS)
167
Administer Area Code/Exchange Sections of ARS Tables
167
Typical Automatic Route Selection Tables
169
Administer Pool, Other Digits, and Absorb Sections of ARS Tables
170
Assign Voice Terminals to Groups for Group Page
172
Set up Group Call Distribution
173
Set the System for One-Touch Call Handling
175
Establish Enhanced Night Service
176
Administer Night Servie with Group Assignment
176
Administer Night Service with Outward Restriction
179
Administer Night Service with Time Set
180
Activate or Suspend Enhanced Night Service with Time Set
183
Administer System Speed Dial Codes
184
Administer Call Report Options
187
Resetting the System for the Call Report Feature
188
Set the Return Interval for Transfered Calls
189
Set Your Printer to Scroll to the Top of the Page
189
Specify Ringing-On-Transfer
190
Program Voice Terminals for Office Priorities
192
Features that Can Affect Calling Patterns
192
Forms and Labels
192
Use Centralized Programming
192
Button Positions on the Digital Voice Terminals
193
Procedure for Centralized Programming
193
Assign Ringing Options for Line Buttons
196
Assign Cover Buttons
196
Assign Line Pickup Buttons
197
Assign an Automatic Line Selection Sequence
198
Administer Basic Telephones
199
Basic Telephones Connected to a Basic Telephone Module
199
Basic Telephones Connected to Telephone Interface Devices
200
Using the Voice Terminal
201
Voice Terminals Overview
203
How to Use this Section of the System Manual
203
The Analog Voice Terminals
204
The 34-Button Deluxe Voice Terminal
204
The 5-Button Voice Terminal
206
The 10-Button Voice Terminal
206
The 10-Button Hans-Free Answer on Intercom (HFAI) Voice Terminal
207
The 34-Button Built-In Speakerphone (BIS) Voice Terminal
208
The Voice Terminal
210
Placing and Answering Calls
212
Placing Outside Calls in a Square System
212
Line Request
212
Placing Outside Calls in a Pooled System
213
Button Access to Line Pools
213
Dial Access to Line Pools
213
Automatic Route Selection
213
Placing Intercom Calls
214
Ringing Intercom Calls
214
Announced Intercom Calls
214
Answering Calls
215
Abbreviated Ringing
215
Types of Ringing
215
Programming the Voice Terminal
216
Setting up a Voice Terminal: an Application
217
Selecting Programmable Features
217
Programming Selected Features Onto Buttons
218
Using the Attendant Console
220
Types of Consoles
223
A 34-Button Console for Small Systems
224
A 34-Button Console for Large Systems
225
A Console with Attendant Intercom Selector
226
A Display Console
227
Auto Intercom Buttons Programming
228
What the Lights Next to Auto Intercom Buttons Indicate
229
Shift Buttons
229
Programmable Feature Buttons
231
Group Call Distribution Buttons
231
Screening and Transferring Calls
232
Transfer Calls with Voice Announcement
233
Screen Calls
233
With One-Touch Transfer
234
Transfer Calls
234
With One-Touch Hold with Calls Announcement
235
Transfer Return Identification
236
When a Transferring Call Returns
236
If a Second Call Returns
236
Call Park, with Loudspeaker Page
237
Paging and Message Handling
238
Loudspeaker Page
238
Group Page
238
Turning on Message Lights
239
34-Button Console
239
Console with Attendant Intercom Selector and Display Console
239
Placing Calls
241
Intercom Calls with Ringing Signal
241
Intercom Calls with Voice Announcement
241
Conference Calls
242
Activating Enhanced Night Service
243
Using the Speaker
244
On-Hook Dialing
244
Monitor-On-Hold
244
Group Listening
244

AT&T Merlin II System Manual (186 pages)

Release 3

Brand: AT&T | Category: Telephone System | Size: 1.24 MB

Table of Contents
4
Section 1: Getting Started

5
Section 3: Reference

25
- Overview
  30
- Checklist of Features
  35
- MERLIN II System Features
  37
  - Allowed Lists
    38
  - Attendant Position Setting
    41
  - Auto Answer-All
    42
  - Auto Intercom
    43
  - Auto Answer-Intercom
    43
  - Automatic Line Selection
    44
  - Automatic Route Selection
    45
  - Basic Telephones
    48
  - Behind-Switch Operation
    50
  - Bridging on Shared Lines
    54
  - Call Coverage
    55
  - Call Park
    59
  - Call Pickup
    60
  - Call Pickup Groups
    61
  - Call Report
    62
  - Call Restriction
    64
  - Camp on
    67
  - Centralized Programming
    68
  - Coverage Inhibit
    72
  - Dialing Timeout Interval for Rotary Lines
    73
  - Direct Inward System Access
    74
  - Disallowed Lists
    75
  - Do Not Disturb
    82
  - Extended Station Status
    84
  - Executive Barge-In
    84
  - Flexible Numbering
    88
  - Forced Account Code Entry
    90
  - Group Call Distribution
    93
  - Group Page
    95
  - Hold Disconnect Interval
    97
  - Intercom Dial Tone
    99
  - Labels for Lines and Stations
    100
  - Last Number Redial
    102
  - Leave Word Calling
    103
  - Line Request
    118
  - Loudspeaker Page
    119
  - Manual Signaling
    120
  - Night Service
    123
  - One-Touch Hold with Call Announcement
    128
  - Outside Auto Dial
    130
  - Personal Speed Dial
    133
  - Personalized Ringing
    134
  - Posted Message
    136
  - Recall Timer Interval
    139
  - Reminder Service
    140
  - Ringing/Idle Line Preference
    144
  - Ringing Options
    146
  - Saved Number Redial
    148
  - Send Message
    149
  - Simultaneous Voice and Data Calls
    151
  - Special Characters in Programmed Dialing Sequences
    153
  - System Renumbering
    154
  - System Size
    155
  - System Speed Dial
    156
  - Tie Lines
    159
  - Touch-Tone Enable
    166
  - Transfer Return Interval
    169
  - Type of Telephone
    170
  - Voice Announcement Enable/Disable
    171
  - Voice Announcement to Busy Telephone
    172
- Quick Reference Guide to Programming
  173
- Quick Reference Guide to Printing
  176
- Troubleshooting Procedures
  180
Index

185

AT&T Merlin II Operator's Manual (129 pages)

Analog Direct-Line Consoles

Brand: AT&T | Category: Conference System | Size: 0.63 MB

Communications System
1
Table of Contents
3
Important Safety Instructions
7
Save These Instructions
8
About this Guide
9
Conventions
10
Commenting on this Guide
11
1 About Your Direct-Line Console

12
- Using Your Direct-Line Console
  13
- Direct-Line Console Models
  15
- BIS-22D Telephone
  16
- BIS-34 Telephone
  17
- BIS-34D Telephone
  18
- MERLIN II System Display Console
  20
- Console Equipment
  22
- Line and DSS Buttons
  24
- Extension Numbers
  29
- Lights
  30
2 Quick Start

33
- Feature Finder
  33
- Basic Console Operations
  34
- Identifying Call Types
  35
- Making a Call
  37
- Answering a Call
  40
- Transferring a Call
  41
- Setting up a Conference
  43
3 Feature Finder

46
- Making Calls
  49
4 Features

50
- Feature Availability
  51
- Using Features
  53
- Programming a Feature on a Button
  54
- Programming a Feature Button
  56
Features

58
- Account Code Entry
  58
- Alarm
  61
- Alarm Clock
  62
- Auto Dial
  65
- Barge-In
  67
- Calendar
  68
- Camp-On
  70
- Conference
  72
- Extension Status
  76
- Messaging
  80
- Night Service
  88
- Paging
  91
- Park
  94
- Reminder Service
  97
- System Speed Dial
  102
- Timer
  104
- Transfer
  105
- A Feature Codes
  112
Feature Codes

113
- B Programming Codes
  115
Programming Codes

116
- C Special Characters
  119
Special Characters

120
- D System Specifics
  121

AT&T Merlin II Operator's Manual (123 pages)

Analog Direct-Line Consoles

Brand: AT&T | Category: Conference System | Size: 1.21 MB

Issue
2
Line Button Lights
3
Account Codes
4
Conference Calls
4
Speed Dial Codes
4
Table of Contents
5
Important Safety Instructions
9
Save These Instructions
10
About this Book
11
Conventions Used
12
How to Comment on this Book
13
1 Understanding Your Equipment

14
- Identifying Your Equipment
  15
- Bis-22D
  17
- Bis-34
  18
- Bis-34D
  19
- MERLIN II System Display Console
  21
- Operator's Headset and Adapter
  23
- Line and DSS Buttons
  24
- Lights
  30
- The Display
  33
- Handling Calls
  34
- Feature Preview
  35
- Identifying Call Types
  36
2 Handling Calls-Continued

36
- Answering Calls
  38
- Making Calls
  40
- Transferring Calls
  42
- Making Conference Calls
  48
- To Set up a Conference
  49
3 Feature Finder

50
4 Using Features

54
- Display Programmed
  57
  - Model Line
    57
  - Account Code Entry
    58
  - Alarm
    61
  - Alarm Clock
    62
  - Auto Dial
    64
  - Barge-In
    66
  - Calendar
    67
  - Camp-On
    68
  - Extension Status
    70
  - Messaging
    73
Using Features-Continued

73
- Send/Remove Message
  74
  - Posted Message
    78
  - Night Service
    80
  - Loudspeaker
    82
  - Paging
    82
  - Speakerphone
    82
  - Park
    85
  - Reminder Service
    87
  - System Speed Dial
    91
  - Timer
    92
- Programming Special Characters
  93
- Feature Codes
  97
- Programming Codes
  100
- Feature Code
  104

AT&T Merlin II System Administrator Manual (98 pages)

VOICE MESSAGING SYSTEM for Merlin II Communications System Release 3

Brand: AT&T | Category: Voicemail | Size: 0.53 MB

AT&T Merlin II User Manual (29 pages)

Attendant

Brand: AT&T | Category: Conference System | Size: 0.34 MB

Table of Contents
3
Introduction
5
Section 2: Changing the Current Settings

12
Section 3: Troubleshooting

26
- Troubleshooting
  26
Index

28

AT&T Merlin II User Manual (18 pages)

Basic Touch-Tone and Rotary Telephones

Brand: AT&T | Category: Telephone System | Size: 0.11 MB

Table of Contents
3
Introduction
4
Placing Intercom Calls
5
Dialing Outside Calls
6
Dialing Outside Calls in Systems with Special Features
8
Placing Calls with Speed Dialing Features
10
- Last Number Redial
  11
- Saved Number Redial
  11
Answering Calls
12
Paging Co-Workers
14
Handling Calls with the Hold and Transfer Features
15
Setting up a Conference Call
16
Receiving Messages and Reminders
17
Notes
18

AT&T Merlin II Manual (20 pages)

Attendant Planning Forms

Brand: AT&T | Category: Conference System | Size: 0.09 MB

AT&T Categories

Cordless Telephone

Telephone Conference System Handsets Answering Machine

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AT&T Merlin II Manuals

Table of Contents

Section 1: System Description

What's in this Manual

System Overview

System Hardware

Theory of Operation

System Connectivity

Section 2: Installation

Preinstallation Requirements

System Grounding Requirements

Wiring the System

Installing the Control Unit

Connecting the Voice Terminals

Testing the System

Modifying the System

Adding Accessories

Upgrading an Existing System

Section 3: Administration

The Administrator/Attendant Console

Before Administering a System

Administering a New System

Performing Flexible Numbering

Administering Lines

Administering Tie Lines

Administering an Upgraded System

Administering a Changed System

Table of Contents

Table of Contents

Section 1: Getting Started

Section 3: Reference

Index

Table of Contents

1 About Your Direct-Line Console

2 Quick Start

3 Feature Finder

4 Features

Features

Feature Codes

Programming Codes

Special Characters

Table of Contents

1 Understanding Your Equipment

2 Handling Calls-Continued

3 Feature Finder

4 Using Features

Using Features-Continued

Table of Contents

Chapter 1: Introduction

Overview

Chapter 2: Changing Mailbox Assignments

Changing Voice Mail Extensions

Changing Other Mailbox Assignments

Chapter 3: Changing Greetings

Changing Automated Attendant Greeting

Changing the Call Answer Greeting

Changing a Voice Mail Greeting

Chapter 4: Changing Main Menus

Changing the Automated Attendant Menu

Chapter 5: Changing Submenus

Changing Automated Attendant Submenu

Chapter 6: Changing the Schedule

Changing Automated Attendant Schedule

Table of Contents

Section 2: Changing the Current Settings

Section 3: Troubleshooting

Index

Table of Contents

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