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Handling Calls
Answering Calls
When you can identify call types, you're ready to answer calls.
If you plan to use a headset
make sure you have the correct headset (and adapter)
for your console. If you have questions, see your system
manager.
make sure your headset is set up correctly and you know
how to receive calls through it. The Auto Answer All
button on your console allows you to receive calls through
your headset (or other equipment if your system is set up
for this).
Note: Because headset adapter button labels vary, the
following procedures instruct you to simply "use your headset"
to receive a call. If you have questions, see your system
manager.
To Answer a Ringing Call
1. If the red light is not on next to the line with the call, press the
button next to the flashing green light.
The red light shifts to that line.
2. Lift the handset, press Speakerphone, or use the headset.
You are automatically connected to the line with the steady red light.
Answering Calls 2 - 5
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