Call Park - AT&T Merlin II Release 3 System Manual

Call
Park
DESCRIPTION
CONSIDERATIONS
RELATED FEATURES
How to Program
1 Label a button.
2 Enter programming mode by sliding the T/P
switch to P. (Digital phones: Dial #33.)
3 Press the button you want to program.
4 Dial *86.
5 Program another feature or leave programming
mode by sliding the T/P switch to the center
position. (Digital phones: Dial #00)
3-30 MERLIN II System Features
You can use the Call Park feature to put an outside or intercom call on hold
temporarily, that is, to park the call at your own phone. Then another person
can pick the call up from any phone in the system.
The Call Park feature is especially useful in a pooled system. The attendant
can park a call and then tell the person for whom the call is intended which
line to pick up.
To access this feature you can use a programmed Call Park button or you
can press Transfer and dial your own intercom number.
When used with the Loudspeaker Page feature, the Call Park feature helps
attendants to transfer calls to someone who may be in one of several
locations. The attendant parks the call then announces the call with the
loudspeaker system. The person for whom the call is intended can use
the Call Pickup feature to answer the call.
An attendant in a square (nonpooled) system can use Call Park to transfer
a call to someone who doesn't have a button for the line on which the call
came in. The attendant parks the call and announces it through the
person's phone speaker. The person can use Call Pickup to answer the
call.
Call Pickup
How to Use
1 Take the appropriate action:
Press Call Park.
Press Transfer, then dial your own
intercom number.
2 If you have a loudspeaker paging system and
want to page the person for whom the call is
intended, follow these
a Press Loudspeaker
Voice, dial *9, and
Page line number.
b If you have a multizone paging system,
wait for the dial tone, then dial the number
for the appropriate zone.
c Announce the call and tell the person you
are paging to use Call Pickup to answer it.
d Hang up.
If the call is not picked up within one minute,
your phone beeps to remind you.
NOTE: See "Call Pickup" in this section to
retrieve a call that has been parked.
steps:
Page or
press Intercom-
dial the
Loudspeaker