Ricoh D069 Field Service Manual page 409

Code Meaning
13-18 SIP server access error
SIP authentication password
13-24
error
14-00 SMTP Send Error
14-01 SMTP Connection Failed
No Service by SMTP Service
14-02
(421)
Suggested Cause/Action
• Incorrect initial setting for the SIP server.
• Defective SIP server.
• The input password for the authentication does not
match the password registered in the SIP server.
• Error occurred during sending to the SMTP server.
Occurs for any error other than 14-01 to 16. For
example, the mail address of the system administrator
is not registered.
• Failed to connect to the SMTP server (timeout) because
the server could not be found.
• The PC is not ready to transfer files.
• SMTP server not functioning correctly.
• The DNS IP address is not registered.
• Network not operating correctly.
• Destination folder selection not correct.
• SMTP server operating incorrectly, or the destination
for direct SMTP sending is not correct.
• Contact the system administrator and check that the
SMTP server has the correct settings and operates
correctly.
• Contact the system administrator for direct SMTP
sending and check the sending destination.
Fax Error Codes
6
217