Ricoh D069 Field Service Manual page 234

3. Appendix: Service Call Conditions
855 C
856 C
3
857 C
HDD Encryption unit error 1
858
A serious error occurs when data is encrypted to update an encryption key with the HDD
encryption unit.
[0]
[1]
[2] A
[30]
[31]
42
Wireless card error
Some illegal data is found in the card.
Wireless card connection board error
An error is detected in the wireless
LAN card or bluetooth card
connection board.
USB I/F Error
USB interface error is detected.
Encryption key acquisition error:
The controller fails to get a new
encryption key.
Encryption key setting for HDD error:
The controller fails to copy a new
encryption key to the HDD.
NVRAM data encryption error 1:
An error occurs while the NVRAM data
is encrypted.
NVRAM data encryption error 2:
An error occurs before the NVRAM
data is encrypted.
Other error:
A serious error occurs while the data is
encrypted.
• Defective wireless card
• Defective wireless card connection
board
• Defective controller
1. Check the USB connections, and make
sure that they are securely connected.
2. Replace the controller board.
• Defective controller board
1. Replace the controller board.
• Defective SATA chip on the controller
board
1. Replace the controller board.
• Defective NVRAM on the controller
board
1. Replace the NVRAM.
• Defective controller board
1. Replace the controller board.
• Same as SC991