Ricoh D069 Field Service Manual page 237

Address book data error
The address book in the hard disk is
accessed. → An error is detected in
the address book data; address book
data is not read; or data is not written
into the address book.
870 C
• To recover from the error, do any
of the following
countermeasures:
• Format the address book by
using SP5-846-050 (all data in
the address book–including the
user codes and counters–is
initialized).
Log Data Error
876
An error was detected in the handling of the log data at power on or during machine
operation. This can be caused by switching the machine off while it is operating.
-001 C Log Data Error 1
-002 C Log Data Error 2
-003 C Log Data Error 3
-004 C Log Data Error 4
SC Tables (F/SPF: D068/D069)
• Data corruption
• Defective hard disk
• Defective controller software
1. Replace the hard disk (the user codes
and counters are recovered when the
main switch is turned on if those data
are stored in Smart Device Monitor for
Admin).
• Damaged log data file in the HDD
1. Initialize the HDD with SP5832-004.
• An encryption module not installed
1. Disable the log encryption setting with
SP9730-004 ("0" is off.)
2. Install the DESS module.
• Invalid log encryption key due to
defective NVRAM data
1. Initialize the HDD with SP5832-004.
2. Disable the log encryption setting with
SP9730-004 ("0" is off.)
• Unusual log encryption function due
to defective NVRAM data
1. Initialize the HDD with SP5832-004.
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