Page 1 SA2500/WA2500 NEC Express5800 120Li User Guide...
Page 2 This page is deliberately left empty.
Page 3 Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computers and/or its licensors. NEC Computers and/ or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
Page 4: Table Of Contents
NEC ExpressBuilder CD-ROM ........
Page 5 User Guide www.nec-computers.com Removing the Server from the Rack ................57 Making Connections ............58 Connecting the Power Cord .
Page 6 Problems with the Express Server ................194 Problems with Windows Server 2003 ................. 197 Problems with Windows Server 2003 x64 Editions ............ 199 Problems with Windows Server 2003 R2 ..............199 Problems with NEC ExpressBuilder ................200 Problems with Express Setup ..................201...
Page 7 User Guide www.nec-computers.com Problems with Disk Array Configuration ..............203 Problems with Master Control Menu ................203 Collecting Event Log ....................204 Collect Configuration Information ................204 Collecting Dr. Watson Diagnostic Information ............205 Memory Dump ......................205 Preparing for Memory Dumping ................. 205 Saving the Dump File ....................
Page 8 Installing Microsoft Windows Server 2003 x64 Editions ......281 Creating "Windows 2003 x64 Editions OEM-DISK for NEC ExpressBuilder" ..281 Windows Server 2003 x64 Editions Clean Installation ..........
Page 9 NEC DianaScope ........
Page 10: Text Conventions
User Guide www.nec-computers.com Text Conventions This guide uses the following text conventions. Warning Warnings alert you to situations that could result in serious per- sonal injury or loss of life. Caution Cautions indicate situations that can damage the system hard- ware or software.
Page 11: Safety Notices
User Guide www.nec-computers.com Safety Notices Caution To reduce the risk of electric shock which could cause personal injury, follow all the safety notices. Symbols are shown in your documentation and on your equipment to indicate safety hazards. Regulatory Information European Notice...
Page 12: Usa And Canada Notice
User Guide www.nec-computers.com USA and Canada Notice Products with UL marking comply with the following UL standards: ■ UL 1950 (3rd edition 1998) Products with FCC marking comply with the following FCC standards ■ FCC part 15 The model type/ref. used for UL and FCC certification can be found on the regulatory labels stuck on your system.
Page 13: Power Supply And Cables
User Guide www.nec-computers.com Power Supply and Cables Power Supply ■ The DC push-button on/off switch on the front panel does not turn off the system AC power. +5vdc is present on the motherboard whenever the AC power cords are connected between the system and an AC outlet. Before doing the procedures in this manual, make sure that your system is powered off and unplug the AC power cords from the back of the chassis.
Page 14: Laser Compliance Statement
User Guide www.nec-computers.com Laser Compliance Statement The optical devices are tested and certified to be compliant with International Electro- technical Commission IEC60825-1 and European EN60825-1 standards for Class 1 laser products. Class 1 laser products are not considered hazardous. The optical devices are designed such that there is never human access to laser radiation above a Class 1 level during normal operation or prescribed maintenance conditions.
Page 15: Using This Guide
Using This Guide This user guide provides a reference to information about the NEC Express5800 120Li server. Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading. ■ Chapter 1 contains information about the front, back and internal features of your system and about the motherboard.
Page 16: Related Documents
Related Documents In addition to this User Guide, several other documents are included with your system either as electronic files (on the NEC ExpressBuilder CD-ROM) or as paper copy shipped with your server. We recommend you read these additional documents as it becomes necessary when...
Page 17: Care And Handling
User Guide www.nec-computers.com Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces.
Page 18: Overview
User Guide www.nec-computers.com Overview The NEC Express5800 120Li is a modular, multiprocessing server based on the Intel® Xeon™ microprocessor family. It is a solid performer and offers the latest technology. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications.
Page 19: System Chassis Features
User Guide www.nec-computers.com System Chassis Features Front View Figure 2: Front View (Door Closed) Front door Open this door to access the POWER switch, 5.25-inch devices, the optical disc drive, to install/remove hard disks to 3.5-inch bays, or to connect USB devices. You can lock the front door using the provided security key.
Page 20: Front View (Door Opened)
User Guide www.nec-computers.com Front View (Door Opened) Figure 3: Front View (Door Opened) Figure 4: DVD-ROM Drive...
Page 21 User Guide www.nec-computers.com 5.25-inch device bay Backup tape drives may be installed in the 5.25-inch device bay. Optical disc drive The optical disc drive reads data from the inserted optical disc. (Depending on your hardware configuration, a DVD-ROM or a CD R/W drive may be installed.)
Page 22: Rear View
User Guide www.nec-computers.com Rear View 13-1 13-2 17 15 14 Figure 5: Rear View Power supply The power unit supplies DC powers to the server. Handle Grasp this handle install or remove the power supply. AC inlet The AC inlet is connected with the power cord.
Page 23 User Guide www.nec-computers.com The serial port B connector is used to connect the server to a device with the serial interface. The server cannot be directly connected to a leased line through the connector. Additional PCI board slots Optional PCI boards may be inserted into the slots.
Page 24: Internal View
User Guide www.nec-computers.com Internal View Figure 6: Internal View Power supply Duct cover Front cooling fan (Factory-installed) 5.25-inch device bays (four slots) An optical disc drive is installed in slot #3. HDD cage slot An optional HDD cage can be installed.
Page 25: Motherboard
User Guide www.nec-computers.com Motherboard 25 24 Figure 7: Motherboard Front cooling fan connector DIMM sockets Slots are numbered 33, 32, 31, 23, 22, 21, 13, 12, 11, 41, 42, and 43 from top to bottom. Add two DIMMs at a time (this DIMM installation unit is called a group).
Page 26 User Guide www.nec-computers.com Slots are numbered PCI#1, PCI#2, PCI#3, PCI#4 and PCI#5 from bottom to top. PCI#1: 64-bit, 100MHz PCI#2: 32-bit, 33MHz PCI#3 to 5: PCI EXPRESS (8-bus) Rear cooling fan connector Serial Port B connector Connectors for external devices...
Page 27 User Guide www.nec-computers.com SAS Controller The motherboard contains an embedded SAS controller that can be configured in RAID or non-RAID (JBOD) mode. Warning The SAS ROMB (RAID On MotherBoard) feature requires 22 kB of conventional memory. This reduction in memory is known to cause a problem when using the Boot-On-LAN feature with the Microsoft Remote Installation Service (RIS).
Page 28 User Guide www.nec-computers.com This server system BIOS supports sleep states s0, s1, s4, and s5. Caution Only when the AC power is disconnected is the system com- pletely off. The sleep states are defined as follows: ■ s0: Normal running state.
Page 29: Standard Features
■ Intelligent Platform Management Interface (IPMI) ■ BIOS password feature ■ Security feature (security lock) ■ Remote Management Card (option) ■ Remote console feature Management utilities ■ NEC ESMPRO ■ NEC DianaScope ■ Disk array utilities ■ Remote monitoring with ExpressScope...
Page 30 User Guide www.nec-computers.com Self-diagnosis Easy and Fine Setup ■ Power On Self-Test (POST) ■ NEC ExpressBuilder (system setup utility) ■ Test and Diagnosis ■ SETUP (BIOS SETUP utility) Maintenance Features ■ Off-line Maintenance Utility ■ Memory dump feature using the...
Page 31: Power Supply
User Guide www.nec-computers.com Power Supply The system contains one auto-sensing 570-watt power supply at an operating frequency of 50/60 Hz. A second optional power supply may be added as part of a fault-tolerant hot-swap design. With two power supplies installed, in the unlikely event of a power supply failure, the load is transferred to the remaining power supply without interruption to normal operation.
Page 32: Degradation Feature
Power Management Setup in the Server menu of the BIOS setup utility. NEC ESMPRO The NEC ESMPRO is a server management software that runs on the OS. The NEC ESMPRO includes the NEC ESMPRO Manager for the server monitoring terminal and the NEC ESMPRO Agent for the NEC Express5800 server.
Page 33: Nec Dianascope
The NEC DianaScope is a software for the remote management of the NEC Express5800 series. The NEC DianaScope can control the managed server even if OS is not running on the managed server. To use the NEC DianaScope, you need to purchase the separately priced server license.
Page 34: Nec Expressbuilder Cd-Rom
User Guide www.nec-computers.com NEC ExpressBuilder CD-ROM Please setup the server using the NEC ExpressBuilder CD-ROM both when setting it up for the first time, and when you make changes to its configuration. With the NEC ExpressBuilder CD you can: ■ Install the Operating System, using the Express Setup.
Page 35: Setting Up The System
User Guide www.nec-computers.com Setting Up the System Overview This chapter describes how to select a site, unpack the system, make cable connections, and power on the system units. Information on front and rear panel features, switches and LEDs are also included in this chapter.
Page 36: Selecting A Site
User Guide www.nec-computers.com Selecting a Site The system operates reliably in a typical office environment. Choose a site that is: ■ Near grounded, three-pronged power outlets. Note: For the United States and Canada, this means a NEMA 6-15R outlet for 200-240 VAC. The system cannot be used on a NEMA 5-15R outlet for 100-120 VAC.
Page 37: Unpacking The System
User Guide www.nec-computers.com Unpacking the System When you receive your server, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference. After removing the contents of the containers, keep the cartons and the packing materials.
Page 38: Rack Version
User Guide www.nec-computers.com Rack Version This section provides instructions for assembling the rack-mount server into a standard EIA 19-inch rack cabinet. Unpacking the Rack Mounting Hardware Although the rack mounting hardware is inspected and carefully packaged at the factory, damage may occur during shipping.
Page 39 User Guide www.nec-computers.com Table 1: Rack Mount Parts Reference Part Name Notes Front Bezel Slide Rail Assembly Cable Retention Arm Cable Arm Bracket Cable Arm Stopper Adapter Bracket (1) Used when the distance between the front and rear vertical mounting rails is from 700 to...
Page 40: Before Installing The Server Into A Rack
User Guide www.nec-computers.com Before Installing the Server into a Rack Warning ■ Be sure that power to the server is turned off and unplugged. All voltage is removed only when the power cords are unplugged. ■ Do not use any rack which does not conform to the relevant standard.
Page 41: Converting Your Tower Server To A Rack-Mount Server
User Guide www.nec-computers.com Converting your Tower Server to a Rack-Mount Server Removing the Front Door and Hinge Plat 1. Press the plastic clip in towards the chassis. 2. Pull the hinge pin out with one hand while supporting the door with the other.
Page 42 User Guide www.nec-computers.com Removing the Stabilizers 1. Place the server on its right side (as viewed from the front) on a covered surface to avoid scratches to the side panel. 2. Remove the eight screws that attach the four stabilizers to the bottom of the chassis.
Page 43 User Guide www.nec-computers.com 2. Attach the appropriate HDD cover to the inside of the front bezel using screws (D). ■ If your model is equipped with fixed hard disk drives (4 slots), secure the HDD cover (1) to the front bezel (3) using four screws.
Page 44 User Guide www.nec-computers.com Installing the Stabilizer Covers Attach the four stabilizer covers (1) to the bottom of the server using four screws (C). Figure 14: Installing the Stabilizer Covers and the Front Bezel 1: Stabilizer cover 2: Front bezel Installing the Front Bezel...
Page 45: Installing The Server In A Rack
User Guide www.nec-computers.com Installing the Server in a Rack The following subsection describes how to assemble your rack-mount server into a standard EIA 19-inch rack cabinet. Before you begin select an appropriate location in your rack cabinet for the rack-mount server.
Page 46 User Guide www.nec-computers.com Preparing the Slide Rail Assemblies 1. Locate the two rack mounting rail assemblies. Each rail assembly consists of a stationary rail attached to the server and a removable sliding rail. The slide rail assembly ships as an assembled unit.
Page 47 User Guide www.nec-computers.com 3. Attach the inner rails to both sides of the server using eight screws (A). Figure 16: Attaching Inner Rails to the Server 4. With each slide rail assembly on a flat surface, extend the outer rail and loosen the three screws securing the rear mounting bracket.
Page 48 User Guide www.nec-computers.com Defining the Location of the Server in the Rack The template supplied with your rack mount kit defines the location of the mounting screws in the rack cabinet where the server is to be installed. The template can be...
Page 49 User Guide www.nec-computers.com To mark the front and rear screw hole locations of the server in the rack cabinet: 1. Determine where you want to install the server in the rack cabinet: ■ To improve rack stability, mount the server towards the bottom of the rack cabinet.
Page 50 User Guide www.nec-computers.com Installing the Rail Assemblies to the Rack Cabinet 1. Measure the distance between the front and rear vertical mounting rails of your rack. You'll use this measurement for a preliminary adjustment of the slide rails in the next step.
Page 51 User Guide www.nec-computers.com Installing the Server in the Rack Warning The non-hot-swap system can weigh up to 35 kg. If the system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have at least three persons help you lift or move the system.
Page 52: Cable Arm Assembly
User Guide www.nec-computers.com Cable Arm Assembly The quadruple hinged cable retention arm attaches to the rear of the server and the system rack allowing cables to move as the server slides back and forth within the rack cabinet. The server cables are tie-wrapped to the cable retention arm. The following sections provide procedures for installing the cable retention arm assembly to your server and your system rack.
Page 53 User Guide www.nec-computers.com ■ When the distance between the front vertical mounting rail and the rear vertical mounting rail is from 700 mm to 742 mm, attach the cable arm (1) to the adapter bracket (2) to shorten the distance (3) as much as...
Page 54 User Guide www.nec-computers.com 3. Align the small holes on the cable arm with those on the arm bracket installed in Step 1, then attach the cable arm to the arm bracket using two screws (D). Figure 27: Attaching the Cable Arm to the Arm Bracket...
Page 55 User Guide www.nec-computers.com Installing Cables 1. Plug all external cables into the server. 2. Plug all power cords into the power outlet. 3. Bundle all the server cables together and tie-wrap them to the cable arm. 4. Check that no excess force is applied to the cables by pulling the server out of the rack and pushing it back into the rack.
Page 56: Securing The Server In The Rack
User Guide www.nec-computers.com Installing the Cable Arm Stopper Using a screw (D), mount the cable arm stopper onto the cable arm. Figure 30: Installing the Cable Arm Stopper 1: Cable arm stopper 2: Cable arm Securing the Server in the Rack Push the server all the way into the rack and tighten the four captive thumbscrews to secure it to the rack.
Page 57: Removing The Server From The Rack
User Guide www.nec-computers.com Removing the Server from the Rack 1. Loosen the four captive thumbscrews on the front of the server (See Figure 31: Securing the Server 2. Grasp the two handles on the front of the server and slowly pull it out until the...
Page 58: Making Connections
User Guide www.nec-computers.com Making Connections Connect your keyboard, monitor, and mouse. Also connect any external peripheral devices such as a printer or scanner by following the instructions included with these devices. Caution ■ Power off the server and a peripheral device before connec- tion.
Page 59 User Guide www.nec-computers.com Figure 32: Connecting Peripheral Devices...
Page 60: Connecting The Power Cord
User Guide www.nec-computers.com Connecting the Power Cord Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage. Plug the male end of the power cord into NEMA 5-15R outlet for 100-120 VAC, or CEE7, or UK outlet for 200-240 VAC.
Page 61 User Guide www.nec-computers.com To connect the power cord: 1. Plug the provided power cord into the power receptacle on the rear of the server. 2. Plug the other end of the power cord into the wall outlet. Figure 33: Connecting the Power Cord To connect the power cord from the server to an interruptive power supply (UPS), use service outlets on the rear of the UPS.
Page 62: Using The System
User Guide www.nec-computers.com Using the System The following subsections describe how to use this server system properly and safely, including an explanation of the server system power on/off sequences, what the POST program checks in the server, and how to perform a forced power shutdown.
Page 63: Removing The Front Door
User Guide www.nec-computers.com Removing the Front Door Open the front door to power on/off the server, to access the floppy disk drive, optical disc drive, and 5.25-inch devices, and to install/remove hard disks to the 3.5-inch device bays. To remove the front door: 1.
Page 64: Optical Disc Drive
User Guide www.nec-computers.com Optical Disc Drive Your server is provided with the optical disc drive on its front to read data from an optical disc drive. Setting and Removing the Disc 1. Make sure that the server is powered (the POWER/SLEEP lamp is lit) before inserting an optical disc into the optical disc drive.
Page 65 User Guide www.nec-computers.com Caution If the optical disc drive produces an abnormal noise after inserting the optical disc, remove the disc, and insert it again. To remove an optical disc, press the Open/Close button to eject the tray, as described for inserting it, and then take the disc out of the tray.
Page 66: Powering On Your System
User Guide www.nec-computers.com Powering On Your System 1. Make sure all external devices, such as a video display, keyboard, and mouse (optional) have been connected, and the power cords are connected. 2. Power on the video display and any other external devices.
Page 67: Power Saving Mode
”. After you have powered on your server, insert the NEC ExpressBuilder CD-ROM into the optical disc drive, reboot the system and follow the screen prompts to run NEC ExpressBuilder. After you have successfully powered on your system, refer to “Appendix 4: Installing...
Page 68: Powering Off Your System
User Guide www.nec-computers.com Note: Some PCI boards do not support this feature. Press the SLEEP switch on the front of the server to place the server in the power- saving mode. (The POWER/SLEEP lamp blinks.) In the power-saving mode, the server retains the memory data and the status of the previous operations.
Page 69: Forcing A Power Shutdown
User Guide www.nec-computers.com Note: If the server power cord is connected to a power control unit such as an UPS (Uninterruptible Power Supply), refer to the UPS user's guide for proper power-off procedures. Forcing a Power Shutdown A forced power shutdown can be used when the power on/off switch does not power off the server or the reset functions do not work.
Page 70: Configuring Your System
This chapter also provides information on several system configuration parameters that are set by jumpers on the motherboard. However, these parameters do not usually require change. Use the NEC ExpressBuilder CD-ROM to create device driver floppy disks.
Page 71: Bios Setup Utility
User Guide www.nec-computers.com BIOS Setup Utility The SETUP utility is provided to make basic hardware configuration for the server. This utility is pre-installed in the flash memory and does not require a diskette or an operating system present to run.
Page 72: Bios Setup Configuration Settings
User Guide www.nec-computers.com Table 2: Main Menu Menu Main Use this menu for basic system configuration. Advanced Use this menu for setting the Advanced Features available on your system. Security Use this menu to set User and Supervisor Passwords and configure the secure mode.
Page 73: Main Menu
User Guide www.nec-computers.com Main Menu Table 4: Main Menu Feature Choices or Description Your Setting Display Only System Time HH:MM:SS Set the System Time. System Date MM/DD/YYYY Set the System Date. Hard Disk Pre- Disabled Allows slower spin-up drives to...
Page 74: Processor Settings Submenu
User Guide www.nec-computers.com ■ Serial ATA Channel 0 Master: Serial ATA hard disk drive 1 (option) ■ Serial ATA Channel 1 Master: Serial ATA hard disk drive 2 (option) Table 5: Primary and Secondary Master and Slave IDE Submenus Feature...
Page 75 User Guide www.nec-computers.com Table 6: Processor Settings Submenu (Continued) Feature Choices or Description Your Setting Display Only Processor 1 CPUID Display only Displays the processor CPU ID detected by the BIOS. "Disabled" indicates that the processor is defective. “Not installed” indicates that processor 1 is not installed.
Page 76: Advanced Menu
User Guide www.nec-computers.com Advanced Menu Table 7: Advanced Menu Feature Choices or Description Your Setting Display Only Memory Select submenu Configuration PCI Configuration Select submenu Peripheral Select submenu Configuration Advanced Chipset Select submenu Control Boot-time Enabled If disabled, the BIOS will...
Page 77: Pci Configuration Submenu
User Guide www.nec-computers.com Table 8: Memory Configuration Submenu (Continued) Feature Choices or Description Your Setting Display Only DIMM Group #1-6 Indicates the current memory Normal Status status. (View only) Not installed Disabled Normal indicates that the memory devices operate normally.
Page 78 User Guide www.nec-computers.com Table 9: PCI Configuration Submenu (Continued) Feature Choices or Description Your Setting Display Only Onboard LAN Select submenu PCI Slot 1 to 5 Disabled Displays a submenu to specify Enabled whether to enable or disable the BIOS on the device (board) connected to the corresponding PCI slot.
Page 79: Peripheral Configuration Submenu
User Guide www.nec-computers.com Table 11: PCI Device, Onboard LAN Submenu (Continued) Feature Choices or Description Your Setting Display Only LAN1 Option ROM Disabled Enables or disables the BIOS Scan Enabled scan of the onboard LAN controller. LAN2 Option ROM Disabled...
Page 80: Advanced Chipset Control Submenu
User Guide www.nec-computers.com Advanced Chipset Control Submenu Table 13: Advanced Chipset Control Submenu Feature Choices or Description Your Setting Display Only Multimedia Timer Disabled Enables or disables the multimedia timer feature. Enabled Intel(R) I/O AT Disabled Enables or disables the...
Page 81: Security Menu
User Guide www.nec-computers.com Security Menu Note: User password can be set only when Administrator password is already set. Caution Set the passwords only after OS is installed. Table 14: Security Menu Feature Choices or Description Your Setting Display Only User Password is...
Page 82 User Guide www.nec-computers.com Table 14: Security Menu (Continued) Feature Choices or Description Your Setting Display Only Password On Boot Disabled Specify whether to request a Enabled password entry at boot-up. Administrator password setup is required. Only available if supervisor password is set.
Page 83: Server Menu
5 Minutes or, if it is enabled, sets the time limit for time out. 10 Minutes It is mandatory to install the 15 Minutes NEC ESMPRO Agent in order to use this function. 20 Minutes 25 Minutes 30 Minutes 35 Minutes...
Page 84 User Guide www.nec-computers.com Table 15: Server Menu (Continued) Feature Choices or Description Your Setting Display Only Boot Monitoring Retry 3 Times Specifies what happens when a Policy time out is detected during boot Retry Service Boot monitoring. Always Reset When Retry 3 Times is...
Page 85 User Guide www.nec-computers.com Caution ■ To power on the server from the UPS (Uninterruptible Power Supply), select [Server] - [AC LINK] - [Power On]. ■ If the server is connected to the UPS, set at least 10 sec- onds delay in the power-on schedule.
Page 86: System Management Submenu
User Guide www.nec-computers.com System Management Submenu Table 16: System Management Submenu Feature Choices or Description Your Setting Display Only BIOS Version e.g. 4N34 Displays the current BIOS version number. Board Part Number Displays the motherboard part number. Board Serial Displays the motherboard serial Number number.
Page 87 User Guide www.nec-computers.com Table 17: Console Redirection Submenu (Continued) Feature Choices or Description Your Setting Display Only Terminal Type PC ANSI Specify the type of remote VT100+ console. VT-UTF8 Remote Console Disabled Enables or disables the reset Reset function when an Escape...
Page 88: Boot Menu
The server starts the software when finding the boot software. + Hard Drive Move the cursor to the desired device with the up or down arrow keys and change the priority with the <+> and <-> keys Caution To boot NEC ExpressBuilder, leave the factory default boot order.
Page 89: Exit Menu
User Guide www.nec-computers.com Exit Menu You can make the following selections on the Exit Menu. Select an option using the up or down arrow keys, then press <Enter> to execute the option. Pressing <Esc> does not exit this menu. You must select one of the items from the menu or menu bar to exit.
Page 90: Raid Configuration
User Guide www.nec-computers.com RAID Configuration This section describes how to configure the internal hard disk drives as the disk array drive by using the onboard RAID controller. Refer to the manual of the optional disk array controller for how to configure the hard disk drives by using the optional disk array controller.
Page 91: Installing The Hard Disk Drives
User Guide www.nec-computers.com RAID10 (spanning of RAID1) RAID10 is a RAID level combining RAID0 and RAID1. Stores data on hard disk drives by dividing it (striping). Then, each striped data is written onto hard disk drives in mirroring mode. Owing to this feature, high disk access performance of RAID0 and, in addition, high reliability of RAID1 can be achieved.
Page 92: Running Lsi Logic Software Raid Setup Utility
User Guide www.nec-computers.com 2. Remove the side cover. 3. Locate the position of the RAID configuration jumper on the motherboard as shown below. 4. Remove the jumper from position 1 – 2 on jumper block. 5. Reinstall the jumper on position 2 – 3 on jumper block.
Page 93: Menu Tree
User Guide www.nec-computers.com When a confirmation message appears, select [Yes]. When the above message appears, press Ctrl + Alt + Delete. The server reboots. Menu Tree +: Selection/execution parameter ← : Setting parameter. • : Information display >: Can be set (modified) after creation of logical drive...
Page 94: Menu Description
User Guide www.nec-computers.com Table 21: Menu Tree Menu Description +View/Update Parameters Display logical drive information • RAID Display RAID level • SIZE Display logical drive capacity • Stripe SIZE Display stripe size • #Stripes Display the number of hard disk drives in logical drive •...
Page 95: Operating Procedures For Setup Utility
User Guide www.nec-computers.com Operating Procedures for Setup Utility Creating/Adding Configuration Run LSI Logic Software RAID Setup Utility Set new configuration information (pack/logical drive settings) Check the logical drive settings Initialize logical drive Perform Consistency Check Exit LSI Logic Software RAID Setup Utility 1.
Page 96 User Guide www.nec-computers.com Caution ■ Creating a configuration using the "New Configuration" menu clears any existing configuration information. To add configuration information to an existing configuration, select "View/add Configuration." ■ You cannot create a Spanning of RAID1 or set the logical drive capacity on the "Easy Configuration"...
Page 97 User Guide www.nec-computers.com 5. Press F10 to set "Select Configurable Array(s)". 6. Press Space . SPAN-1 is set. 7. Press F10 to create a logical drive. The "Logical Drives Configure" screen appears. (The figure below shows an example of RAID1 configured with two hard disk drives.) 8.
Page 98 User Guide www.nec-computers.com (4) “RA”: Sets the parameter for the Read Ahead. Parameter Remarks Does not perform read ahead Performs read ahead (5) “Stripe Size”: Sets stripe size. (6) “Span”: Sets the Span. Parameter Remarks SPAN=NO Does not set span...
Page 99: Manual Rebuild
User Guide www.nec-computers.com 16. Execute Check Consistency on the logical drive that has been initialized. See "Check Consistency" for details. 17. Press Esc to return to the TOP menu and exit the LSI Logic Software RAID Setup Utility. Caution ■...
Page 100 User Guide www.nec-computers.com 2. Run the LSI Logic Software RAID Setup Utility. 3. Select "Rebuild" from the TOP menu. The "Rebuild – PHYSICAL DRIVES SELECTION MENU" screen appears. 4. Move the cursor onto the hard disk drive displaying "FAIL" and then press Space to select it.
Page 101: Setting Hot Spare
User Guide www.nec-computers.com 8. Press Esc to return to the TOP menu and exit the LSI Logic Software RAID Setup Utility. Setting Hot Spare Install a hard disk drive Run LSI Logic Software RAID Setup Utility Set for hot spare.
Page 102: Check Consistency
User Guide www.nec-computers.com 7. Press Esc to return to the TOP menu and exit the LSI Logic Software RAID Setup Utility. Caution ■ Select "Objects" → "Physical Drive" → "Port #X" → "Force Offline" to cancel the hot spare setting.
Page 103: Others
User Guide www.nec-computers.com 3. Move the cursor onto the logical drive to be checked, and press Space to select 4. When a logical drive has been selected, press F10 to start the consistency check. 5. When prompted to do so, press "Yes".
Page 104 User Guide www.nec-computers.com Rebuild Rate Sets the Rebuild Rate. Select "Objects" → "Adapter" → "Sel. Adapter" → "Rebuild Rate" from the TOP menu. Available value is between 0% and 100%. Default value (recommended) is 30%. Hard disk drive information Checks hard disk drive information.
Page 105: Add-In Card's Bios
User Guide www.nec-computers.com Add-in Card's BIOS Refer to the documentation coming with the optional add-in card for details. When the server has multiple optional PCI boards installed, the server first displays the start-up message of the BIOS SETUP Utility of the mother board.
Page 106: Configuring Motherboard Jumpers
User Guide www.nec-computers.com Configuring MotherBoard Jumpers Only a qualified technical person should perform the procedures in this section. Caution Electrostatic discharge (ESD) can damage the motherboard. Modify the motherboard only at an ESD workstation. Otherwise, wear an antistatic wrist strap attached to chassis ground.
Page 107: Moving Motherboard Jumpers
User Guide www.nec-computers.com Figure 41: Motherboard Jumpers Location A: CMOS Jumper (CMOS Protect setting) B: CMOS Jumper (CMOS Clear setting) C: Password Jumper (Password Protect setting) D: Password Jumper (Password Clear setting) E: Jumper Moving Motherboard Jumpers Warning Before doing the procedures in this section, make sure that your system is powered off and unplug the AC power cords from the back of the chassis.
Page 108 User Guide www.nec-computers.com current location. Position the jumper over the two pins for the desired setting and press it onto the pins. Be careful not to bend the pins. 4. To clear the BIOS password, remove the jumper strap on the BIOS password clear jumper.
Page 109: Upgrading Your System
User Guide www.nec-computers.com Upgrading Your System General Information Warning The DC push-button on/off switch on the front panel does not turn off completely the system AC power. Also, +5vdc is present on the motherboard whenever the AC power cord is connected between the system and an AC outlet.
Page 110: Equipment Log
User Guide www.nec-computers.com Electronic devices can be easily damaged by static electricity. To prevent damage, keep them in their protective packaging when they are not installed in your system. Equipment Log Use the equipment log form located at the end of this guide to record the model and serial number of your system, all installed options, and any other pertinent information specific to your system.
Page 111: Removing And Installing The Right Side Door
User Guide www.nec-computers.com Removing and Installing the Right Side Door Removing the Right Side Door To install options in your system, you must remove the right side door of the system (as viewed from the rear). The left panel of the system (as viewed from the rear) does not have to be removed.
Page 112: Installing The Right Side Door
User Guide www.nec-computers.com To remove the right side door: 1. Prepare your system for upgrade. See “Preparing Your System for Upgrade” on page 110 2. Remove the two thumbscrews (A in the figure below) securing the right side door to the chassis.
Page 113 User Guide www.nec-computers.com 2. Make sure that option boards are firmly seated in their respective slots and that the interior cables are properly connected. 3. Insert the locking fingers on top and bottom of the right side door into their slots on the chassis.
Page 114: Removing Or Installing The Processor Duct Cover
User Guide www.nec-computers.com Removing or Installing the Processor Duct Cover To install or remove the DIMM or processor, you will need to remove the duct cover. Caution Do not assemble the system without installing the duct cover. No duct installed in the system reduces cooling efficiency and can affect performance or cause damage due to overheating.
Page 115: Installing The Processor Duct Cover
User Guide www.nec-computers.com Installing the Processor Duct Cover 1. Holding the internal cables clear, place the duct cover into the chassis. 2. Adjust the duct cover until the frame (A) of the right end of the duct is aligned with the hook (B) on the chassis.
Page 116: Installing And Swapping A Hard Disk Drive In A Hot-Swap Disk Drive Bay
User Guide www.nec-computers.com Installing and Swapping a Hard Disk Drive in a Hot-Swap Disk Drive Bay The 3.5-inch hard disk drive bay on the front of the server contains four slots on which hard disks can be installed. The drive bay is not equipped with any hard disks (excluding when one or more built-in hard disks are ordered).
Page 117 User Guide www.nec-computers.com Notes: ■ ESD can damage disk drives, boards, and other parts. This system can withstand normal levels of environmental ESD while you are installing hard drives. However, we recom- mend that you do all procedures in this chapter only at an...
Page 118: Installing A Hard Disk Drive
User Guide www.nec-computers.com Installing a Hard Disk Drive 1. Observe the safety and ESD precautions listed under “Upgrading Your System” on page 109 “Static Precautions” on page 109 2. Prepare your system for upgrade. See “Preparing Your System for Upgrade”...
Page 119 User Guide www.nec-computers.com ■ Remove the carrier from the bay. Figure 48: Removing the Carrier from the Bay Caution Do not insert your hand or any tool into the slot with the disk carrier removed. Failure to follow this caution may cause an electric shock or fire.
Page 120 User Guide www.nec-computers.com 5. Remove the device from its protective wrapper and place it on an antistatic surface. Record the drive model and serial number in the equipment log. Caution Observe static precautions. Use an antistatic wrist strap. 6. Place the drive into the disk carrier removed in steps 3 and 4 above. Orient the drive so that its component side is down and its data connector is facing the rear of the carrier.
Page 121 User Guide www.nec-computers.com 8. While holding the drive carrier align it so that it engages the guide rails in the drive bay 9. Push the drive carrier into the bay until the locking tab on the bottom of its handle engages in the bottom frame slot..
Page 122: Swapping A Hard Disk Drive
User Guide www.nec-computers.com Swapping a Hard Disk Drive Caution About data on the hard disk drive: Be sure to take appropriate measures not to leak important data (e.g., customers' information or companies' management infor- mation) on the removed hard disk drive to any third parties.
Page 123 User Guide www.nec-computers.com 2. Open the front door of your server. 3. To remove the disk carrier from the hard disk drive bay: Caution Depending on the drive fault, the drive may be still spinning when you remove it. Follow the next steps exactly when remov- ing drives.
Page 124 User Guide www.nec-computers.com ■ Grasp the disk carrier handle and pull the faulty disk drive out of the bay far enough to disengage the drive connector from the backplane. Wait 30 seconds until the drive spins down. Figure 53: Disengaging the Drive Connector...
Page 125 User Guide www.nec-computers.com 4. To install the replacement drive carrier with drive into the bay: ■ Open the disk carrier handle lock. ■ While holding the drive carrier align it so that it engages the guide rails in the drive bay.
Page 126: Auto Rebuild Functionality
User Guide www.nec-computers.com Auto Rebuild Functionality If your server includes a disk array controller, the auto rebuild function can be used to restore data from the defective hard disk drive. The auto rebuild function can write the data saved from a defective hard disk to the replacement disk drive thereby recovering the server to the state before the occurrence of the fault.
Page 127: Installing The Optional Hdd Cage
Caution Do not use any hard disks not approved by NEC. If an unap- proved third party's hard disk is installed in the server, not only the hard disk drive but also the server itself may be defective.
Page 128 User Guide www.nec-computers.com 5. Remove the four screws holding the dummy HDD cage cover. Figure 55: Removing the dummy cover Caution Keep the removed dummy cage cover for future use. 6. Insert the HDD cage to the mating slot. 7. Connect the power cables (P10 and P11) of the server to the mating power connectors on the rear of the HDD cage.
Page 129 User Guide www.nec-computers.com 9. Connect the LED cascade cable as shown in the figure below. Connect the LED cable that has been connected with the factory-installed HDD cage to the connector on the additional HDD cage. Figure 57: Connecting the LED cascade cable A: LED cascade cable 10.
Page 130: Removal
User Guide www.nec-computers.com 11. Fix the HDD cage to the server with the four fixing screws removed in step 5. Figure 59: Fixing the HDD cage 12. Install the components removed earlier. Removal Remove the HDD cage in the reverse procedure of the installation.
Page 131: Installing And Replacing A Power Supply Unit
User Guide www.nec-computers.com Installing and Replacing a Power Supply Unit Note: The following procedures apply only to the hot-swap power supply model. Your hot-swap power supply model contains one or two power supplies. The second power supply is optional and provides a redundant configuration that ensures continued operation of the system in the unlikely event one of the power supplies fails.
Page 132 User Guide www.nec-computers.com 3. Slide the power supply into the vacant slot until it locks. Caution To avoid damaging the power supply unit, do not tilt or twist the unit as you push it into the connector. Figure 61: Installing a Power Supply Unit 4.
Page 133 User Guide www.nec-computers.com “POST Error Messages ” on page 210 for details about the error messages. When the power lamp of the power supply is off, reinstall the power supply. If the power lamp is still off, contact your service representative.
Page 134: Replacing A Failing Power Supply Unit
User Guide www.nec-computers.com Replacing a Failing Power Supply Unit Replace only a failing power supply unit. Caution Do not remove a power supply unit operating normally. Note: When the server (or disk expansion unit) is equipped with two power supplies and one of the power supplies operates...
Page 135 User Guide www.nec-computers.com 5. When operating the server without installing a replacement power supply unit, install the blank cover you removed in step 2 of power supply unit installation procedure. Caution To maintain the cooling effect in the server, install the blank cover in the vacant slot of the power supply bay.
Page 136: Installing And Removing A Cooling Fan Unit
User Guide www.nec-computers.com Installing and Removing a Cooling Fan Unit Your server can include up to three cooling fans for cooling the CPU, memory and PCI devices (up to two cooling fans when the water-cooling kit is installed). Figure 64: Cooling System...
Page 137 User Guide www.nec-computers.com Notes: ■ Pass the cooling fan cables to the mother board connector (see the figure). ■ For easy installation, remove the hot-swap fan from the cool- ing fan unit during installation. 4. Insert the tabs (A) into the holes on the frame of the server and push the cooling fan unit toward the frame.
Page 138 5. Connect the cooling fan cable (C) to the motherboard. FAN4 Figure 67: Cooling Fan Connectors Note: Take care to connect the cable to the proper connector. Otherwise, NEC ESMPRO will fail to monitor the server. 6. Reassemble the removed components.
Page 139: Removing A Cooling Fan Unit
User Guide www.nec-computers.com Removing a Cooling Fan Unit 1. Read “Preparing Your System for Upgrade” on page 110 2. Remove the right side door. 3. Remove the connectors of the fan unit from the mother board. 4. Push the locking tabs (A) to unlock the cooling fan unit, and remove the fan unit from the server.
Page 140: Removing And Installing A Hot-Swap Fan
When a fan is failing, you can observe the fan failure in the following manner: ■ POST error code ■ Alert message via NEC ESMPRO application ■ System event logged by the optional remote management card Replacing a Hot-Swap Fan 1.
Page 141 User Guide www.nec-computers.com 2. Remove the right side door. 3. While pressing release tabs on the top of the fan, pull the fan out of the cooling fan unit. Figure 70: Removing a Hot-Swap Fan 4. Insert the new hot-swap fan into the fan unit until it clicks into place.
Page 142: Installing And Removing 5.25-Inch Devices
User Guide www.nec-computers.com Installing and Removing 5.25-inch Devices The server contains three slots in which backup devices including DVD-ROM and magnetic tape drives can be installed. The DVD-ROM drive is factory installed in bottom slot. To install a backup device, you must also installed a SCSI controller.
Page 143: Installing A 5.25-Inch Media Device
User Guide www.nec-computers.com Installing a 5.25-Inch Media Device 1. Observe the safety and ESD precautions listed under “Upgrading Your System” on page 109 “Static Precautions” on page 109 2. Prepare your system for upgrade. See “Preparing Your System for Upgrade”...
Page 144 User Guide www.nec-computers.com Notes: ■ If the drive comes with drive rails, do not use them. Remove any rails already attached. ■ When installing a double-height device, use the DLT device rails (larger L-shaped rails) that come with the server.
Page 145 User Guide www.nec-computers.com 11. Check whether the installed 5.25-inch device is projected too much from the front of the server. Check the device installed in a 5.25-inch device bay based on the optical disc drive normally installed. 12. Secure the device to the system with the screws removed in step 4 above.
Page 146 User Guide www.nec-computers.com 14. Connect the power cable to the device. 15. Reinstall previously removed components. Caution Route the cooling fan cables to the motherboard as shown below. 16. Reinstall the right side door on the system chassis. See “Installing the Right Side Door”...
Page 147: Removing A 5.25-Inch Media Device
User Guide www.nec-computers.com Removing a 5.25-Inch Media Device 1. Perform steps 1, 2, and 3 of “Installing a 5.25-Inch Media Device ” described earlier in this chapter. 2. Disconnect the SCSI or IDE interface cable and voltage cable from the rear of the device you are removing.
Page 148: Installing Or Removing A Pci Board
User Guide www.nec-computers.com Installing or Removing a PCI Board Your server's expansion capabilities meet the needs of file and application servers for high performance I/O by providing a combination of PCI expansion slots. This section describes how to install and remove the PCI option boards.
Page 149: Installing An Option Board
User Guide www.nec-computers.com Installing an Option Board Caution ■ When installing several PCI boards in PCI slots, do not route the SCSI cable between PCI boards. If the cable contacts with the IC and elements on PCI board, the PCI board or cable may be damaged.
Page 150 User Guide www.nec-computers.com Optional Devices and Installation Slots Figure 79: Optional Devices and Installation Slots Product Name PCI-X PCI #2 PCIe PCIe PCIe Note PCI Slot Capability 64bit/ 32bit/ x8 lane 100MHz 32MHz Slot size Full-height PCI board type 3.3V...
Page 151 User Guide www.nec-computers.com Figure 79: Optional Devices and Installation Slots Product Name PCI-X PCI #2 PCIe PCIe PCIe Note PCI Slot Capability 64bit/ 32bit/ x8 lane 100MHz 32MHz Slot size Full-height PCI board type 3.3V x8 socket Available board size...
Page 152 User Guide www.nec-computers.com Figure 79: Optional Devices and Installation Slots Product Name PCI-X PCI #2 PCIe PCIe PCIe Note PCI Slot Capability 64bit/ 32bit/ x8 lane 100MHz 32MHz Slot size Full-height PCI board type 3.3V x8 socket Available board size...
Page 153 User Guide www.nec-computers.com To install a board connected to a PCI board slot: 1. Observe the safety and ESD precautions listed under “Upgrading Your System” on page 109 “Static Precautions” on page 109 2. Prepare your system for upgrade. See “Preparing Your System for Upgrade”...
Page 154 User Guide www.nec-computers.com 9. While holding the board by its top edge or upper corners and its component side facing down, firmly press the board into an expansion slot on the motherboard. The tapered foot of the option board retaining bracket must fit into the mating slot in the expansion slot.
Page 155: Removing An Option Board
User Guide www.nec-computers.com 13. Connect any external cables (if they are needed) to the installed option board. 14. If you installed a full-length PCI board you must also align the rear edge of the PCI board with the guide slots located in the fan cover.
Page 156: Installing Or Removing A Raid Controller Board
Installing or Removing a RAID Controller Board Note: The server contains onboard RAID controller. See the online document in NEC EXPRESSBUILDER CD-ROM for configuring RAID using the onboard RAID controller. The RAID controller board is an optional PCI board developed to improve data reliability.
Page 157: Using Internal Disks In Disk Array Configuration
For details of the available RAID types, data transfer rate, and array configurations refer to the online documentation on the NEC ExpressBuilder CD-ROM that comes with your system or the vendor documentation that comes with the disk array controller.
Page 158: Disk Array Configuration Of Additional Disk Unit
User Guide www.nec-computers.com Disk Array Configuration of Additional Disk Unit The additional disk unit is exclusively used for installation of hard disks. The cabinet can contain up to 14 hard disks. The server equipped with disk array controller boards can be connected with up to four additional disk units.
Page 159: Installing And Removing A Microprocessor
User Guide www.nec-computers.com Installing and Removing a Microprocessor The motherboard includes two processor sockets. The primary and secondary processor sockets are located as shown in the figure below. Figure 82: Processor Sockets A: Processor 1 B: Processor 2 Caution CPUs are easily affected by static electricity. Handle a CPU after making your body contact with a metallic frame section of the server to discharge the static electricity on your body.
Page 160: Installing A Microprocessor
User Guide www.nec-computers.com Note: If the different revision of the processor is installed in the multiprocessor system, Windows logs the following information every startup. If this message is logged, it is no problem for operation. Installing a Microprocessor 1. Read section “Preparing Your System for Upgrade”...
Page 161 User Guide www.nec-computers.com Caution For proper cooling and airflow, do not operate the system with the right side door removed. Always replace the panel before powering on the system. 8. Remove the processor air duct. See “Removing the Processor Duct Cover” on page 114 9.
Page 162 User Guide www.nec-computers.com 12. Raise the CPU socket holder. 13. Put the CPU on the socket slowly and carefully. Caution Make sure of the orientation of CPU. A pin mark is placed on CPU and CPU socket to prevent an incorrect insertion. Check the pin marks on CPU and socket before inserting CPU into socket.
Page 163 User Guide www.nec-computers.com 14. Push the CPU lightly to the socket, and push down the CPU socket holder. 15. Push down the lever to secure the CPU. 16. Put the heat sink on CPU.
Page 164 User Guide www.nec-computers.com 17. Secure four screws to fix the heat sink. Note: Tighten If you are going to use the water cooling kit instead of heat sink, see "Water Cooling Kit" described later. 18. Fix the heat sink with four screws.
Page 165: Removing A Microprocessor
User Guide www.nec-computers.com ■ Do not move the secured heat sink. 20. Install the components you removed previously. 21. Set [Reset Configuration Data] on the Advanced menu to "Yes". This setting is required to change the hardware configuration data. 22. If the CPUs are additionally installed to configure a multi-processor system, provide the following settings on Windows.
Page 166: Installation (Water Cooling Kit)
User Guide www.nec-computers.com Installation (Water Cooling Kit) Install the water cooling kit on the CPU in the following procedure. 1. Peel off the tape and remove the protector on the bottom. Also remove the protector on the side. Figure 84: Removing the Protectors...
Page 167 User Guide www.nec-computers.com 2. Put the water cooling kit on the CPU. Figure 85: Putting the water-cooling kit on the CPU 3. Fix the water cooling kit with screws. For how to fix the water cooling kit, see step 11 of the CPU installation procedure.
Page 168 User Guide www.nec-computers.com 4. Connect cables. Check the connectors to which cables are to be connected for proper connections. Set the water-cooled heat sink exchange jumper switch (CN6) as shown in the figure below. FAN1 FAN5 CPU1 CPU2 FAN6 FAN4...
Page 169: Removal (Water Cooling Kit)
User Guide www.nec-computers.com Removal (Water Cooling Kit) Remove the water cooling kit from the CPU in the reverse procedure of the installation. Caution If you have installed or removed the water-cooling heat sink kit, you must update the system. Use the "Update CD-ROM" provided with N8101-339 water- cooling heat sink to update the system.
Page 170: Installing Or Removing Dimm
User Guide www.nec-computers.com Installing or Removing DIMM DIMM The DIMM (Dual Inline Memory Module) is installed in a DIMM socket on the mother board installed in the server. The motherboard contains six pair of sockets in which DIMMs are installed. At least two DIMMs are installed in DIMMs #11 and #21.
Page 171 Up to 48GB (4GB × 12) of memory can be added. ■ In the error messages and logs in POST, NEC ESMPRO Manager, or Off-line Maintenance Utility, the DIMM connec- tor may be called group. The number next to a group meets the connector number in the figure shown in the previous page.
Page 172: Installing Dimm
User Guide www.nec-computers.com Installing DIMM Install a DIMM proceeding as follows. 1. See See “Preparing Your System for Upgrade” on page 110. 2. Remove the side cover. See “Removing the Right Side Door” on page 111. 3. Remove the CPU duct cover.
Page 173 User Guide www.nec-computers.com 7. Gently push the levers to the upright position until they engage the notches in the DIMM 8. Install the remove components. 9. Turn on the power of the server. Then make sure that any error message does not appear in POST.
Page 174: Removing Dimm
Caution ■ To remove the defective DIMM, check the error message appearing in POST or NEC ESMPRO to identify the DIMM socket (group) in which the defective DIMM is installed. ■ The server operates only when at least two DIMMs are installed.
Page 175: Using The Memory Ras Features
User Guide www.nec-computers.com Using the Memory RAS Features The server has the memory mirroring and online spare memory features as well as the chipkill ECC memory feature, which can automatically correct a memory error (multi- bit error) causing system shutdown.
Page 176: Memory Mirroring
User Guide www.nec-computers.com Memory Mirroring The memory mirroring feature writes the same data into two groups of DIMMs corresponding with each other between memory branches (mirror set) to provide data redundancy. Gr oup#1 Group#2 Data 1 Data 1 Data 2...
Page 177 User Guide www.nec-computers.com ■ Memory mirroring within a specific memory branch. The table below lists examples of DIMM installation patterns enabling the memory mirroring feature to be used. Example Memory Set Memory Set Memory Set Capacity (Group #) (Group #)
Page 178: Online Spare Memory
User Guide www.nec-computers.com Online Spare Memory The online memory spare feature puts a group of memory devices within a memory branch into standby status as spare devices. If an unrecoverable error occurs in a DIMM of the running group, the feature automatically changes the running DIMM from the failed one to a DIMM in the standby group to continue the processing.
Page 179 User Guide www.nec-computers.com ■ DIMMs installed in a specific memory branch should have the same capacity. The server operates properly as long as DIMMs of the same capacity are installed in each memory branch. (For example, the server can operate if the total capacity of memory branch 0 is different from that of memory branch 1.)
Page 180: Replacing The Battery
User Guide www.nec-computers.com Replacing the Battery All motherboards use a battery to maintain system configuration information. If it fails to maintain system configuration, replace it with an identical rated battery from the same manufacturer. Remove the battery from the motherboard as follows:...
Page 181: Internal Cabling
User Guide www.nec-computers.com Internal Cabling Internal cable connections of the server are shown below. Interface Cables An example of the connections of interface cables between devices within the server and external devices is shown below. Standard Configuration The figure below shows an example of the connections in the standard configuration.
Page 182 User Guide www.nec-computers.com Installing Additional HDD Cage The figure below shows an example when five or more hard disk drives are to be connected. The onboard SAS #2 connector is connected to the additional HDD cage. 5.25- Option inch Option...
Page 183 User Guide www.nec-computers.com A file device needs settings such as a SCSI transfer rate. For the transfer rate, see the manual provided with the file device. Use the BIOS utility of the SCSI controller to make the settings. For details, see the manual provided with the SCSI controller.
Page 184 User Guide www.nec-computers.com Use the cable connected to the onboard IDE connector. First connect the cable to internal DVD-RAM drive, and then to the factory-installed DVD-RAM drive. 5.25-inch device bay IDE device DVD-ROM PCIe #5 PCIe #4 PCI-e #3 PCI #2 PCI -X#1 3.5-inch...
Page 185 User Guide www.nec-computers.com Green cable = SAS Blue cable = IDE Connecting with Additional Disk Unit / Sample Connection in Maximum Configuration To connect an additional disk unit with the server, a disk array controller (LSI 20320 SCSI controller, LSILogic MegaRAID SAS 8480E or MegaRAID SCSI320-2) is required.
Page 186: Power Cable
User Guide www.nec-computers.com Power Cable Proper connector numbers of format Pnn (nn: numeral) are printed on the power cables connected to the power unit installed in the server. The connector numbers and the internal devices to which the connectors are connected are shown in the figures below.
Page 187: Problem Solving
User Guide www.nec-computers.com Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems.
Page 188: Resetting The Server
User Guide www.nec-computers.com Resetting the Server There are two ways to reset the server. Caution Resetting the server clears the DIMM memory and the data in process. To reset the server when it is not frozen, make sure that no processing is in progress.
Page 189: Troubleshooting Guide
System Viewers Monitor the fault occurrences with NEC ESMPRO during the system operation. Especially take note on whether any alert is reported to NEC ESMPRO Manager on the management PC. Check whether any alert is reported on the Operation Window, Data...
Page 190: Problems At Initial System Start-Up
User Guide www.nec-computers.com Problems at initial System Start-up Problems that occur at initial system start-up are often caused by incorrect installation of components or incorrect configuration. Hardware failure is a less frequent cause. ■ Are all cables properly connected and secure? ■...
Page 191: Problems After The System Has Been Running Correctly
User Guide www.nec-computers.com Problems After the System Has Been Running Correctly After the system hardware and software have been running correctly, problems can indicate equipment failure. Use the checklist below to try and correct the situation. If the problem recurs after you have checked these items, refer to the “Troubleshooting...
Page 192: Problems Running New Application Software
User Guide www.nec-computers.com Problems Running New Application Software Problems occurring when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. Use the checklist below to see if the situation may be easily corrected. If the problem persists after you have checked these items, contact the software vendor's customer service.
Page 193: Problems And Suggestions
User Guide www.nec-computers.com Problems and Suggestions Contact your Authorised Service Representative if the suggested actions do not solve the problem. Table 25: Problems and Suggestions What to do What to do Application software problems Make sure all cables are installed correctly.
Page 194: Problems With The Express Server
User Guide www.nec-computers.com Problems with the Express Server Error message when using the Boot-On-LAN feature with Microsoft® Remote Installation Service: The SAS ROMB (RAID On MotherBoard) feature requires 22 kB of conventional memory. This reduction in memory is known to cause a problem when using the Boot- On-LAN feature with the Microsoft Remote Installation Service (RIS).
Page 195 User Guide www.nec-computers.com ■ Is the server running in the Secure Mode? - The POWER switch is disabled in the Secure Mode. (Forced shutdown is also not available.) To release the Secure Mode, enter the password specified with the BIOS SETUP utility.
Page 196 User Guide www.nec-computers.com The keyboard or mouse fails to operate: ■ Is the cable properly connected? - Make sure that the cable is connected to the correct connector on the rear of the server. - The keyboard or mouse does not operate if it is connected when the server is powered (not applicable to USB devices).
Page 197: Problems With Windows Server 2003
■ Is a floppy disk in the floppy disk drive? - Take out the floppy disk and restart the server. ■ Is the NEC ExpressBuilder CD-ROM in the DVD-ROM drive? - Take out the NEC ExpressBuilder CD-ROM and restart the server.
Page 198 ■ Did you update the system? - Installing a network drive after installation of the OS may cause unstable opera- tion. Use the NEC ExpressBuilder CD-ROM to update the system. The system does not restart automatically when a stop error occurs, though the system is adjusted to automatically restarting: - When the system does not restart automatically, restart it manually.
Page 199: Problems With Windows Server 2003 X64 Editions
User Guide www.nec-computers.com The Telnet Service is not installed. - Adjust the computer name to 14 characters or less, and then install the Telnet Service as described below: 1. Click [Run] on Start menu. 2. Type "tlntsvr /service" in the [Open] box, and click [OK].
Page 200: Problems With Nec Expressbuilder
■ Did you set the NEC ExpressBuilder during POST and restart the server? - If you do not set the NEC ExpressBuilder during POST and restart the server, an error message will appear or the OS will boot. ■ Is BIOS configuration correct? - The boot device order may be specified with the CMOS Setup utility of the server.
Page 201: Problems With Express Setup
Client Microsoft network client. Component SNMP, IIS (Excluding Professional) Application NEC ESMPRO Agent Power Console Plus (With a disk array system) MegaRAID Storage Manager (With a disk array system) [Complete] does not appear on [Role of Computer] screen. - The [Complete] does not appear if the Setup File that has already been created is loaded.
Page 202 User Guide www.nec-computers.com Selected [Use Existing Partition] at [System Partition], but the OS is installed in the whole area of the disk. ■ Is there any other partition than the partition to re-use (excluding maintenance area)? If no other partition exist, the setup will reserve the whole area of the disk to install operating system.
Page 203: Problems With Disk Array Configuration
User Guide www.nec-computers.com Connected more than two Network adapter and specified different protocol for each adapter, but all the protocols are specified on either adapter. - It's a design. Each adapter is specified so that all the installed protocols can be used.
Page 204: Collecting Event Log
User Guide www.nec-computers.com ■ Is your system Windows NT 4.0 or later, or Windows 95 or later? - The optical disc Autorun feature is supported by Windows NT 4.0 and Win- dows 95. The older versions do not automatically start from the DVD-ROM.
Page 205: Collecting Dr. Watson Diagnostic Information
User Guide www.nec-computers.com In order to collect information, "Diagnostic Program" is used. Refer to the Windows online help. Caution If STOP error, system error, or stall occurred, follow the proce- dure below after restarting the system. Collecting Dr. Watson Diagnostic Information Dr.
Page 206: Saving The Dump File
User Guide www.nec-computers.com 2. Select "Disable" for "Power Switch Inhibit" in the Security menu. 3. Save the configuration data and exit the SETUP. Saving the Dump File Press the DUMP switch to save the dump file when an error occurs. Insert a metal pin (a straightened large paper clip will make a substitute) into the switch hole to press the DUMP switch.
Page 207: If You Need Assistance
Solving” on page 187 Note: Refer to the warranty booklet delivered with your system to find out how to contact the local office in your country. For technical support such as BIOS upgrades, consult our Web site at the following address: http://www.nec-online.com .
Page 208 User Guide www.nec-computers.com...
Page 209: Error Messages
User Guide www.nec-computers.com Error Messages Error Messages after Power-on Powering on the server automatically starts the self-diagnostic program, POST (Power On Self-Test). When the POST detects any error, it displays an error message and its measure on the display unit.
Page 210: Post Error Messages
User Guide www.nec-computers.com POST Error Messages When POST detects an error, it displays an error message on the display unit screen. The following table lists error codes, error messages, and actions to take. Note: Take a note on the messages displayed before consulting with your sales agent.
Page 211 User Guide www.nec-computers.com Table 28: POST Error Messages (Continued) Error Error message Recommended Action code 0B28 Unsupported Processor detected on Make sure that the server supports the CPU. If you Processor 1. are not sure, contact your service representative to request the maintenance.
Page 212 Disable initialization of the optional device expansion Storage Controller in slot n (n: slot number) ROM by using the BIOS SETUP utility (see Chapter Use the NEC ExpressBuilder to configure the remote H/W Configuration of BMC is corrupted. management card (see Chapter 6).
Page 213: Beep Codes
User Guide www.nec-computers.com Beep Codes If an error occurs during the POST, the server beeps, indicating the type of error. Each number indicates the number of short beeps, and a hyphen indicates a pause. For example, the beep interval 1-2-2-3 indicates 1 beep, pause, 2 beeps, pause, 2 beeps, pause, and 3 beeps notifying that the checksum error occurred on ROM.
Page 214: Status Indicators
The following table lists indications about the STATUS lamp, descriptions, and actions to take. Note: ■ If the server has the NEC ESMPRO or Off-line Maintenance Utility installed, you can view the error log to identify the cause of a trouble. ■...
Page 215 User Guide www.nec-computers.com Table 30: Status Lamp (Continued) STATUS lamp Description Procedure indication Off* The power is off. Power on the server. POST is in progress. Wait for a while. The STATUS lamp turns green when POST is completed. A CPU error occurred.
Page 216 User Guide www.nec-computers.com The power-saving mode is only available when the OS supports the power-saving feature. Some OS's allow you to set the server to automatically turn in the power- saving mode when no access is made to the server for a certain period of time or to select the power-saving mode with a command.
Page 217 User Guide www.nec-computers.com Note: While hard disks are in the disk array configuration (RAID1 or RAID5), a single failed hard disk does not affect the operation of the server. However, it is recommended to replace the failed hard disk and auto-rebuild (reconfigure) the hard disks as soon as possible.
Page 218 User Guide www.nec-computers.com Power Supply Lamps Note: The following applies to hot-swap power supplies only. The power supply on the rear of the server has two lamps. Note: The server equipped with an optional power unit can continue the operation with the normal power unit if the other power unit is defective (redundant function).
Page 219 User Guide www.nec-computers.com LAN Connector Lamps Each of the two LAN connectors on the rear panel has two lamps as follows. ■ LINK/ACT lamps The link/ACT lamps indicate the status of the standard network ports of the server. If the power is supplied to the server and the hub and they are correctly connected with each other, the lamp is lit green (LINK state).
Page 220: Off-Line Maintenance Utility
User Guide www.nec-computers.com Off-line Maintenance Utility The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start the OS-dependent NEC ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. Note: ■ The Off-line Maintenance Utility is intended for use of your service representative.
Page 221 Only the authorized personnel is allowed to restore the backup data. ■ Start of Utilities With the NEC ExpressBuilder, you can start the following utilities installed in the maintenance partition. - System Management* - System Diagnostics - Maintenance Partition Update * Available only when the optional remote management card is installed.
Page 222: Appendix 1: Specifications
User Guide www.nec-computers.com Appendix 1: Specifications Table 32: NEC Express5800 120Li Specifications NEC Express5800 120Li Cabinet design Mini-Tower Type ® ΤΜ Dual-core 64-bit Intel Xeon Processor L2 Cache 4 MB Number of processors 1 (max: 2) ® Chipset Intel 5000P (667/1066 MHz)
Page 223 User Guide www.nec-computers.com Table 32: NEC Express5800 120Li Specifications (Continued) NEC Express5800 120Li Power Specification 100 to 120 VAC +/- 10% supply 200 to 240 VAC +/- 10% 50/60Hz +/- 1 Hz Hot-swap Supported Redundant fan Supported (optional) Power consumption...
Page 224: Appendix 2: Interrupt Reguests And I/O Port Address
User Guide www.nec-computers.com Appendix 2: Interrupt Reguests and I/O Port Address The factory-set interrupt requests and I/O port addresses are listed below. Find an appropriate one to install an optional device. Interrupt Requests The factory-set IRQs are assigned as follows:...
Page 225 User Guide www.nec-computers.com Table 34: I/O Port Address (Continued) Address* Chip in Use** Non-maskable interrupt LPC reserve Non-maskable interrupt 70 - 77 Real time clock, Non-maskable interrupt 80 – 91 DMA1 controller Port 92 93 - 9F DMA controller A0 – A1...
Page 226: Appendix C: Maintenance
User Guide www.nec-computers.com Appendix C: Maintenance This chapter describes the daily maintenance of the server and precautions when relocating or storing the server. Making Backup Copies We recommend you make backup copies of your valuable data stored in hard disks of the server on a regular basis.
Page 227: Cleaning The Server
User Guide www.nec-computers.com Cleaning the Server For cleaning, wipe the external surfaces of the server with a dry soft cloth. Follow the procedure below if stains remain on the surfaces: Caution ■ To avoid altering the material and color of the server, do not use volatile solvents such as thinner and benzene to clean the server.
Page 228: Cleaning The Keyboard/Mouse
User Guide www.nec-computers.com Warning ■ Unplug all power cords. ■ Unplug all power cords before performing any maintenance. Volt- age is present inside the server and display unit even after the power is turned off. All voltage is removed only when the power cord is unplugged.
Page 229: Cleaning Optical Drives
User Guide www.nec-computers.com 2. Make sure that the server is off-powered (the POWER/SLEEP lamp goes off). 3. Turn the mouse upside down, and rotate the mouse ball cover counterclockwise to remove it. 4. Take out the ball from the mouse. Cover the bottom of the mouse with your hand, and turn your hand holding the mouse (the mouse is on your palm with the button upward).
Page 230 User Guide www.nec-computers.com 5. Push the tray to close it. 6. Wipe the signal side of the optical drive with a dry soft cloth. Caution Wipe discs from the center to the outside. Use only optical disc cleaner if necessary. Cleaning an optical disc with record spray/cleaner, benzene, or thinner causes damage to the disc contents.
Page 231: System Diagnostics
System Diagnostics The System Diagnostics runs several tests on the server. Use the System Diagnostics program in the NEC ExpressBuilder CD-ROM provided with the server to diagnose the server. Test Items The following items are tested in system diagnostics.
Page 232 2. Disconnect all the LAN cables from the server. 3. Plug the power cord and turn on the server. 4. Use the NEC ExpressBuilder CD-ROM to reboot the server. 5. Select [Tools]. 6. Select [System Diagnostics]. The System Diagnostics starts and completes in approximately three minutes.
Page 233 <Reboot> Restarts the Express Server 8. Select <Reboot> in the End user Menu above. The NEC Express5800 restarts, and NEC ExpressBuilder boots the system. 9. Exit the NEC ExpressBuilder, and remove the CD-ROM from the optical disc drive.
Page 234: Relocating/Storing The Server
User Guide www.nec-computers.com Relocating/Storing The Server Follow the procedure below to relocate or store the server: Warning Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage.
Page 235: Appendix 4: Installing The Operating System With Express Setup
Setup Utility” on page 71. About Express Setup "Express Setup" contained in your NEC ExpressBuilder CD-ROM is intended for initial setup of the server. Its automatic installation mode guides the user easily through the process by detailing specific hardware features and providing screen...
Page 236 User Guide www.nec-computers.com prompts for software selection and configuration. The program loads the utilities and drivers, applies RAID settings, partitions the disk, and installs the desired operating system. Caution Express Setup is intended for the initial setup of the server sys- tem.
Page 237 ■ You can create a parameters file in advance using "Configu- ration Diskette Creator" included in NEC EXPRESS- BUILDER. "Configuration Diskette Creator" has a function of "Mass installation". You can replicate configuration files and modify a replicated file by using this function,...
Page 238: Microsoft Windows Server 2003
User Guide www.nec-computers.com Microsoft Windows Server 2003 This subsection provides information on installing Microsoft® Windows® Server 2003 in the server. Read instruction in this section before proceeding with the installation. Note: ■ Express Setup does not support the installation of Windows Server x64 Editions.
Page 239 NEC ESMPRO Agent On Windows Server 2003 systems, the NEC ESMPRO Agent needs the necras.sys driver. To install the necras.sys, run the System update from NEC ExpressBuilder CD- ROM. Floppy Disk Drive No internal floppy disk drive is included in your system. Prepare an optional USB floppy disk drive if necessary.
Page 240 User Guide www.nec-computers.com Creating Partition Size The minimum size for the partition where the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size...
Page 241 User Guide www.nec-computers.com 2. Set the debugging information (equivalent to the dump file size) so that it is written to a separate disk. (If necessary, install an additional new disk.) Re-installing to the hard disk which has been upgraded to Dynamic Disk You cannot re-install Windows Server 2003 with the current partition of the hard disk upgraded to Dynamic Disk.
Page 242: Setup Flow
↓ Restart ↓ Log on Automatically Formatting OS Partition ↓ Copying NEC Modules ↓ After restarting the Copying Selected Application Modules computer, the installation completed. The process is operated only when Disk Array Controller Board is connected and the configuration is specified.
Page 243: Installing Microsoft Windows Server 2003
User Guide www.nec-computers.com Installing Microsoft Windows Server 2003 Express Setup proceeds the setup by specifying the necessary information on the wizard. You can also save the setup information created on the wizard in a floppy disk as a setup file.
Page 244 3. Ensure that the floppy disk drive is empty. 4. Press the RESET switch or press Ctrl , Alt , and Delete to reboot from NEC ExpressBuilder. (You may also turn off and then on again to reboot the server.) The system boots from the CD-ROM and NEC ExpressBuilder starts.
Page 245 User Guide www.nec-computers.com [Using the specified Configuration Diskette] The Setup File included in "Configuration Diskette" is displayed. a. Select the Setup File name to use during the installation. Note: If there is any problem that can not be modified in the Setup File you selected, the message to set another "Configuration Diskette"...
Page 246 User Guide www.nec-computers.com 10. Next, the [Basic Information] wizard appears. Confirm the parameters, modify them if necessary, and then click [Next]. After that, click [Next], [Back], or [Help] on the screen according to your needs. Modify the parameters anytime it is necessary.
Page 247 User Guide www.nec-computers.com Caution ■ Reserve the partition to install the OS more than the mini- mally required size. ■ If you select "Use Existing Partition" at "System Partition", the information included in the first partition (excluding main- tenance partition) will all be formatted and deleted. The information included in the other partition will be retained.
Page 248 Note: You can use this function only when a floppy disk drive is attached to the system. 12. Follow the message and take the NEC ExpressBuilder CD-ROM and Configuration Diskette out of the optical device drive, and insert Windows Server 2003 CD-ROM into the optical device drive.
Page 249: Installing And Setting Device Drivers
User Guide www.nec-computers.com Note: About MegaRAID Storage Manager (hereinafter, ref- ered to as "MSM") When the LSILogic MegaRAID SAS 8408E board is connected, Windows Server 2003 Service Pack 1 or later is necessary to install MSM. When you try to install MSM, and the setting of whether to apply Service Pack is [No], the following message will be displayed during the Express Setup.
Page 250 PROSet is necessary to utilize these features. To install PROSet: 1. Insert the NEC ExpressBuilder CD-ROM into the optical device drive. 2. The [Windows Explorer] dialog starts. * Procedure with the standard start menu Click Start menu and click [Windows Explorer].
Page 251 If you want to use an optional Network Board (Gigabit adapter), the network driver will be installed automatically. Therefore, the driver attached to the Network board should not be used. If necessary, install the driver stored in NEC ExpressBuilder CD- ROM.
Page 252 User Guide www.nec-computers.com Installing the Optional Network Board Driver 1. Start Device Manager. 2. Click [Network adapters] and Double-Click [(Network Adapter Name)]. [(Network Adapter Name) Properties] is displayed. Note: [(Intel(R) PRO/1000...)] is the name of On-Board adapter. All other names show the Optional Network Board.
Page 253 User Guide www.nec-computers.com 6. Check the [Include this location in the search] check box and specifiy the correct path. See “Optional Network Board Driver” on page 251 7. Click [Next]. 8. Click [Finish]. Adapter Fault Tolerance (AFT)/Adaptive Load Balancing (ALB)
Page 254 The drivers for the graphics accelerator cards that are installed in the server will setup automatically. Installing SCSI Controller Driver (Adaptec 29160, Adaptec 29320, LSI20320) Update the drivers for your system using the NEC ExpressBuilder CD-ROM shipped with your system. The SCSI drivers will be installed automatically.
Page 255: Setting For Solving Problems
User Guide www.nec-computers.com However, the Microsoft operating system products which support /PAE switch option are limited. Refer to the following article in Microsoft Knowledge Base to check the supported products. ■ Microsoft Knowledge Base - Aritcle ID: 291988 "A description of the 4GB RAM tuning feature and the Physical Address Extension switch"...
Page 256 User Guide www.nec-computers.com Caution ■ The staff of maintenance service representative is in charge of collecting memory dump. Customers need only to specify the memory dump. ■ If any trouble occur after specifying the process below, the message to inform that the system is in short of virtual mem- ory may appear, but continue to start the system.
Page 257 User Guide www.nec-computers.com ■ If the memory size exceeds 2GB due to added memory, change the write debugging information to [Kernel Memory Dump] before adding the memory. The size of the specified debugging information (memory dump) also changes when adding memory. We recommend you check (and change, if applicable) the size of the empty space in the debugging information (memory dump) write destination drive.
Page 258 User Guide www.nec-computers.com 3. Specify the location to store the diagnostic information in the [Log File Path] box. diagnostic information will stored with file name "DRWTSN32.LOG". Note: You cannot specify a network path. Specify a path on a local computer.
Page 259: Updating The System - Installing Service Pack
Without the backup data, you will not be able to recover the information. You can save the information by the following process. 1. Set the NEC ExpressBuilder CD-ROM in the optical device drive and reboot the system. 2. Select [Tools].
Page 260: Installing With The Oem-Fd For Mass Storage Device
If you would like to install the OS when the system has new mass storage device not supported by NEC ExpressBuilder, you have to setup as follows. 1. Read the manual supplied with the mass storage device before setting the server.
Page 261: Appendix 5: Installing Microsoft Windows Server 2003
When installing Windows Server 2003 R2, it is not necessary to apply Service Pack 1. Updating System If you change the configuration of the system, update your system with the NEC ExpressBuilder CD-ROM delivered with your system. Re-installing to the Hard Disk which has been upgraded...
Page 262: Magneto-Optical Device
User Guide www.nec-computers.com Magneto-Optical device If you specify the file system as NTFS with a MO Device connected during the installation, the file system will not be converted normally. Disconnect the MO device and restart the installation from the beginning.
Page 263: Partition Size
User Guide www.nec-computers.com Partition Size The minimum size for the partition where the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size Size necessary to install the system=...
Page 264 User Guide www.nec-computers.com 2. Set the debugging information (equivalent to the dump file size) so that it is written to a separate disk. (If necessary, install an additional new disk.)
Page 265: Installing Microsoft Windows Server 2003
Use this procedure if you have only the NEC Express5800 Server to create the Windows 2003 OEM-DISK for NEC ExpressBuilder. ■ If you have only the NEC Express5800 Server to create the Windows Server 2003 OEM-DISK for NEC ExpressBuilder, use this procedure.
Page 266 User Guide www.nec-computers.com Creating Windows 2003 OEM-DISK from [Master Control Menu] Use this procedure if Windows Server 2003 or Windows 2000 can be operated on NEC Express5800 Server. [Master Control Menu] runs on the following operating systems. - Windows Server 2003 x64...
Page 267: Windows Server 2003 Clean Installation
User Guide www.nec-computers.com Windows Server 2003 Clean Installation This section explains how to perform a clean installation of Windows Server 2003. 1. Turn the system on. 2. Insert the Windows Server 2003 CD-ROM in the optical device drive. 3. Press Ctrl + Alt + Delete to reset the system.
Page 268 User Guide www.nec-computers.com 6. Insert the Windows Server 2003 OEM-DISK for NEC ExpressBuilder into the floppy drive, and press Enter . A list of mass storage devices is displayed. 7. Select the [LSI Logic Fusion-MPT SAS Driver (Server 2003 32-bit) ] and press Enter .
Page 269: Reinstallation To Multiple Logical Drives
User Guide www.nec-computers.com Reinstallation to Multiple Logical drives This section describes the procedure for reinstalling the operation system if the multiple logical drives exist. Before Re-installing the Operation System Be sure to make backup copies before re-installing the operation system just in case.
Page 270: Updating The System
2. Insert the NEC ExpressBuilder CD-ROM into the optical device drive. [Master Control Menu] is displayed on the screen. 3. Click [Setup] with the left mouse button and click U [Update NEC Express5800 system] section. 4. Follow the on-screen instructions to continue system update.
Page 271: Driver Installation And Device Settings
PROSet is necessary to use these features. To install PROSet: 1. Insert the NEC ExpressBuilder CD-ROM into the optical device drive. 2. The [Windows Explorer] dialog starts. a. In the case of the standard start menu, click Start menu and click [Windows Explorer].
Page 272: Re-Install The Network Driver
User Guide www.nec-computers.com ■ Procedure with the standard start menu: click Start menu, [Control Panel], [Network Connections], and [Local Area Connection]. ■ Procedure with the classic start menu: a. Click Start menu, Click [Settings] and Click [Network Connections]. The [Network Connections] dialog box is displayed.
Page 273: Graphics Accelerator Driver
5. Remove the NEC ExpressBuilder CD-ROM from the DVD-ROM drive, follow the on-screen directions and restart the system. Installing SCSI Controller Drivers Update the drivers for your system using the NEC ExpressBuilder CD-ROM shipped with your system. The SCSI drivers will be installed automatically.
Page 274: About Windows Activation
5. Select the "Search for the best driver in these locations." and check the "Search removable media [floppy, CD-ROM...]" check box. 6. Insert "Windows Server 2003 x64 OEM-DISK for NEC EXPRESSBUILDER" into the floppy disk drive, and click [Next].The drivers are copied.
Page 275: Available Switch Options For Windows Server 2003 Boot.ini File
User Guide www.nec-computers.com 2. Click on [Next] when prompted to do so on the following screen. The following screen is displayed. 3. Process with the "Windows activation" according to the following message. Available Switch Options for Windows Server 2003 Boot.ini File Many different switches will be available if you edit Boot.ini file.
Page 276 User Guide www.nec-computers.com ■ Microsoft Knowledge Base - Article ID: 833721 "Available switch options for the Windows XP and the Windows Server 2003 Boot.ini files" If your system features more than 4GB of memory, adding /PAE switch in Boot.ini file will enable the system to be recognized with over 4GB of memory.
Page 277: Setting For Collecting Memory Dump (Debug Information)
User Guide www.nec-computers.com Setting for Collecting Memory Dump (Debug Information) Set for collecting memory dump using the procedure described in the corresponding Appendix.
Page 278: Appendix 6: Installing Microsoft Windows Server 2003 X64 Editions
You can install the Service Pack on the server. If the Service Pack is not attached to your system, prepare it yourself. Updating System If you change the configuration of the system, update your system with the NEC ExpressBuilder CD-ROM delivered with your system. Re-installing to the Hard Disk which has been upgraded...
Page 279: Magneto-Optical Device
User Guide www.nec-computers.com Magneto-Optical device If you specify the file system as NTFS with a MO Device connected during the installation, the file system will not be converted normally. Disconnect the MO device and restart the installation from the beginning.
Page 280: Partition Size
User Guide www.nec-computers.com Partition Size The minimum size for the partition on which the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size +...
Page 281: Installing Microsoft Windows Server 2003 X64 Editions
Use this procedure if you have only the NEC Express5800 Server to create the Windows 2003 OEM-DISK for NEC ExpressBuilder. ■ If you have only the NEC Express5800 Server to create the Windows Server 2003 x64 Editions OEM-DISK for NEC ExpressBuilder, use this procedure.
Page 282 - Windows NT 4.0 - Windows XP x64 Edition - Windows XP You can create the Windows Server 2003 x64 Editions OEM-DISK for NEC ExpressBuilder from [Master Control Menu], if you have the computer on which one of the above operating system operates.
Page 283: Windows Server 2003 X64 Editions Clean Installation
User Guide www.nec-computers.com Windows Server 2003 x64 Editions Clean Installation This section explains how to perform a clean installation of Windows Server 2003 x64 Editions. 1. Turn the system on. 2. Insert the Windows Server 2003 x64 Editions CD-ROM in the optical device drive.
Page 284 User Guide www.nec-computers.com 6. Insert the Windows Server 2003 x64 Editions OEM-DISK for NEC ExpressBuilder into the floppy drive, and press Enter . A list of mass storage devices is displayed. 7. Select the [LSI Logic Fusion-MPT SAS Driver (Server 2003 x64) ] and press Enter .
Page 285: Reinstallation To Multiple Logical Drives
User Guide www.nec-computers.com Reinstallation to Multiple Logical drives This section describes the procedure for reinstalling the operation system if the multiple logical drives exist. Before Re-installing the Operation System Be sure to make backup copies before re-installing the operation system just in case.
Page 286: Updating The System
2. Insert the NEC ExpressBuilder CD-ROM into the optical device drive. [Master Control Menu] is displayed on the screen. 3. Click [Setup] with the left mouse button and click U [Update NEC Express5800 system] section. 4. Follow the on-screen instructions to continue system update.
Page 287: Driver Installation And Device Settings
PROSet is necessary to use these features. To install PROSet: 1. Insert the NEC ExpressBuilder CD-ROM into the optical device drive. 2. The [Windows Explorer] dialog starts. c. In the case of the standard start menu, click Start menu and click [Windows Explorer].
Page 288 User Guide www.nec-computers.com [When PROSet is not installed] 1. The [Local Area Connection Properties] dialog box is displayed. ■ Procedure with the standard start menu: click Start menu, [Control Panel], [Network Connections], and [Local Area Connection]. ■ Procedure with the classic start menu: a.
Page 289: Re-Install The Network Driver
If you want to use an optional Network Board (Gigabit adapter), the network driver will be installed automatically. Therefore, the driver attached to the Network board should not be used. If necessary, install the driver stored in NEC ExpressBuilder CD- ROM.
Page 290: Adapter Fault Tolerance (Aft)/Adaptive Load Balancing (Alb)
User Guide www.nec-computers.com 6. Check the [Include this location in the search] check box and specifiy the correct path. See “Optional Network Board Driver” on page 289 7. Click [Next]. 8. Click [Finish]. Adapter Fault Tolerance (AFT)/Adaptive Load Balancing (ALB)
Page 291: Graphics Accelerator Driver
5. Remove the NEC ExpressBuilder CD-ROM from the DVD-ROM drive, follow the on-screen directions and restart the system. Installing SCSI Controller Drivers Update the drivers for your system using the NEC ExpressBuilder CD-ROM shipped with your system. The SCSI drivers will be installed automatically.
Page 292 5. Select the "Search for the best driver in these locations." and check the "Search removable media [floppy, CD-ROM...]" check box. 6. Insert "Windows Server 2003 x64 OEM-DISK for NEC EXPRESSBUILDER" into the floppy disk drive, and click [Next].The drivers are copied.
Page 293: Setting For Collecting Memory Dump (Debug Information)
User Guide www.nec-computers.com Setting for Collecting Memory Dump (Debug Information) Set for collecting memory dump using the procedure described in the corresponding section.
Page 294: Appendix 7: Installing And Using Utilities
Appendix 7: Installing and Using Utilities This section describes how to use the NEC ExpressBuilder CD-ROM that comes with your server and to install the utilities stored on the NEC ExpressBuilder. NEC ExpressBuilder NEC ExpressBuilder is an automated software integration tool that helps simplify the process of installing and configuring your server.
Page 295: Nec Expressbuilder For Dos-Based With Local Console
Windows system (Windows 95 or later and Windows NT 4.0 or later). You can install the several applications and read the documentation from the menu. NEC ExpressBuilder for DOS-Based with Local Console This subsection describes the procedures for using NEC ExpressBuilder for DOS- based with local console.
Page 296 Ensure that the floppy disk drive is empty. Press the RESET switch or press Ctrl , Alt , and Delete to reboot from the NEC ExpressBuilder. (You may also turn off and then on again to reboot the server.) NEC ExpressBuilder boots up displaying the top menu.
Page 297 User Guide www.nec-computers.com Caution ■ The Express Setup is intended for the initial setup of the server system and, therefore, the Express Setup clears the contents of the hard disk. ■ Once Express setup is started, do not remove "Configura- tion Diskette"...
Page 298 User Guide www.nec-computers.com - Restore Disk Array Configuration Data The configuration information saved in a floppy disk is restored to NVRAM and hard disk on the disk mirroring controller. If the configuration information is broken or changed by mistake, restore the configuration information.
Page 299 Use this menu to create a support disk by copying from the NEC ExpressBuilder CD-ROM. If your system is running a Windows operating system, you may find it...
Page 300 - Create Maintenance Partition NEC ExpressBuilder creates a maintenance partition of about 55MB on the system disk (or disk array system) as work area. The various utilities are installed when the maintenance partition is created successfully or when the maintenance partition is already created.
Page 301: Nec Expressbuilder For Dos-Based With Remote Console
User Guide www.nec-computers.com NEC ExpressBuilder for DOS-based with Remote Console This subsection describes the procedures necessary to use NEC ExpressBuilder for DOS-based with remote console. NEC ExpressBuilder contains the remote console feature that allows the system administrator to set up the server from the management workstation (management PC) via the network or the server's COM B (serial) port.
Page 302 ■ Tools: launch the features of NEC ExpressBuilder individually. ■ Help: help message on NEC ExpressBuilder. ■ Quit: quit NEC ExpressBuilder. Setup NEC ExpressBuilder checks the hardware configuration of the server. The disk array and maintenance partition are automatically configured.
Page 303: Nec Expressbuilder For Windows-Based (Master Control Menu)
When you select the [Tools] on the Top Menu, the following screen appears. The menu items available only in remote console operation among those described in section "NEC ExpressBuilder for DOS-based with Local Console" are displayed. See the previous subsection for detailed explanation of menu items.
Page 304 User Guide www.nec-computers.com Insert the NEC ExpressBuilder CD-ROM into the DVD-ROM drive, the Master Control Menu appears on the screen automatically. If the Autorun function is invalid in your system, run the \MC\1ST.EXE file in the CD-ROM directly. Some items are grayed-out when the logon user does not have administrator authority, or if the item is not proper for the system.
Page 305: Configuration Diskette Creator
Note: You can install Windows Server 2003 and Windows 2000 without a [Configuration Diskette]. Also, you can modify/ newly create the [Configuration Diskette] during the setup with NEC ExpressBuilder. Creating Configuration Diskette This section describes how to specify setup information required for OS installation and the creation of the [Configuration Diskette].
Page 306: Installing Optional Mass Storage Driver
User Guide www.nec-computers.com 2. Insert the NEC ExpressBuilder CD-ROM into the DVD-ROM drive. 3. Click [Setup] on the Master Control Menu. 4. Click [Configuration Diskette Creator]. 5. Click [Create New Information files] from the [File] menu. 6. Specify each item and click [OK].
Page 307: Nec Esmpro
NEC ESMPRO monitors server hardware and software configurations, failures, and performance. Using the log data collected by NEC ESMPRO, a system administrator can track long- term and short-term performance, monitor server usage, create graphs to record trends, and check server failure rates. The administrator can use the information collected to create more efficient data routing procedures and optimize the server usage.
Page 308: Power Console Plus
Power Console Plus consists of the following five components: ■ SNMP Agent (not supported) ■ MegaRAID Service Monitor Enables NEC ESMPRO to monitor the SecuRAID controller by registering event logs. Install MegaRAID Service Monitor in the Express server in which the SecuRAID controller is mounted.
Page 309: Server Setup
SecuRAID controller is mounted. Operating Environment ■ Hardware - Machine: NEC Express5800 series connected with the AMI disk array control- ler (A) - Memory: Size large enough for OS operation + 8MB or more - Free space of the hard disk: 5MB or more...
Page 310: Management Pc Setup
(TCP/IP). Operating Environment ■ Hardware - Machine: NEC Express5800 series, PC/AT-compatible machine (which con- tains Intel Pentium or a CPU at least equivalent to it) - Memory: Size large enough for OS operation + 8MB or more - Free space of the hard disk: 5 MB or more - Display unit: Screen size 1024 ×...
Page 311: Nec Dianascope
User Guide www.nec-computers.com NEC DianaScope NEC DianaScope is a software used for the remote management of the NEC Express5800 series. See the online documents for details on the functions and installation of NEC DianaScope. Note: You need the server license to activate NEC...
Page 312: Megaraid Storage Managertm (Server)
MSM. Setup with Express Setup You can install MSM with Express Setup contained in the NEC ExpressBuilder CD- ROM. When you start the Express Setup, a dialog to specify an application appears. Select [MSM] on the dialog.
Page 313: Appendix 8: Product Configuration Record Table
User Guide www.nec-computers.com Appendix 8: Product Configuration Record Table Use these tables to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update these tables when you add options.
Page 314 User Guide www.nec-computers.com Table 6: Hardware Product Configuration Record Table (Continued) Bay #1 Type Serial No. Capacity Date Installed Type number Bay #2 Type Serial No. Capacity Date Installed Type number Bay #3 Type Serial No. Capacity Date Installed Type number...
Page 315 User Guide www.nec-computers.com Table 6: Hardware Product Configuration Record Table (Continued) Model name Serial No. Date installed PCI e Slot #6 Model name Serial No. Date installed Printer Model name Serial No. Manufacturer Date installed Additional Cabinet for Disk Model name Serial No.
Page 316 User Guide www.nec-computers.com Table 7: Software Product Configuration Record Table Firmware version Name: Version: Application of RUR media Apply Name: Version: File system HPFS NTFS Others Bundled software installed Licensed software installed Application running when a failure occurred Remarks...
Page 317 This page is deliberately left empty.

NEC Express5800 120Li User Manual

Text Conventions

Safety Notices

Regulatory Information

Using this Guide

Related Documents

Care and Handling

Overview

System Chassis Features

Standard Features

NEC Expressbuilder CD-ROM

Setting up the System

Overview

Selecting a Site

Unpacking the System

Rack Version

Making Connections

Connecting the Power Cord

Using the System

Configuring Your System

BIOS Setup Utility

RAID Configuration

Add-In Card's BIOS

Configuring Motherboard Jumpers

Upgrading Your System

General Information

Static Precautions

Equipment Log

Tools Recommended for Upgrading Your System

Preparing Your System for Upgrade

Removing and Installing the Right Side Door

Removing or Installing the Processor Duct Cover

Installing and Swapping a Hard Disk Drive in a Hot-Swap Disk Drive Bay

Installing the Optional HDD Cage

Installing and Replacing a Power Supply Unit

Installing and Removing a Cooling Fan Unit

Removing and Installing a Hot-Swap Fan

Installing and Removing 5.25-Inch Devices

Installing or Removing a PCI Board

Installing or Removing a RAID Controller Board

Installing and Removing a Microprocessor

Installing or Removing DIMM

Replacing the Battery

Internal Cabling

Problem Solving

Static Precautions

Resetting the Server

Troubleshooting Guide

Problems at Initial System Start-Up

Problems after the System Has Been Running Correctly

Problems Running New Application Software

Problems and Suggestions

If You Need Assistance

Error Messages

Beep Codes

Status Indicators

Off-Line Maintenance Utility

Appendix 1: Specifications

Appendix 2: Interrupt Reguests and I/O Port Address

Appendix C: Maintenance

System Diagnostics

Relocating/Storing the Server

Appendix 4: Installing the Operating System with Express Setup

Microsoft Windows Server 2003

Appendix 5: Installing Microsoft Windows Server 2003

Before Installing Windows Server 2003

Installing Microsoft Windows Server 2003

Driver Installation and Device Settings

Setting for Collecting Memory Dump (Debug Information)

Appendix 6: Installing Microsoft Windows Server 2003 X64 Editions

Before Installing Windows Server 2003 X64 Editions

Installing Microsoft Windows Server 2003 X64 Editions

Driver Installation and Device Settings

Setting for Collecting Memory Dump (Debug Information)

Appendix 7: Installing and Using Utilities

Configuration Diskette Creator

Nec Esmpro

Power Console Plus

NEC Dianascope

Megaraid Storage Managertm (Server)