Solving Problems; Paper Feeding Problems - Dell B2375dfw Mono User Manual

Display message
Door Open
Fax Memory Low
Fax Memory Empty
UI Communication
Error

Solving Problems

The following chart lists some conditions that may occur and the recommended solutions.
Follow the suggested solutions until the problem is corrected. If the problem persists,
contact Dell.

Paper Feeding Problems

Condition
Paper is jammed during
printing.
Paper sticks together.
Multiple sheets of paper
do not feed.
Meaning
The front cover or
rear cover is not
securely latched.
The memory is
almost full. No more
fax data can be
received.
Fax memory is full.
The UI system is
failure.
Suggested solutions
Clear the paper jam. See "Clearing Jams in the Paper Tray".
• Ensure that there is not too much paper in the paper tray. The
paper tray can hold up to 250 sheets of paper, depending on
the thickness of your paper.
• Ensure that you are using the correct type of paper. See
"Identifying Print Media Sources and Specifications".
• Remove paper from the paper tray and flex or fan the paper.
• Humid conditions may cause some paper to stick together.
• Different types of paper may be stacked in the paper tray. Load
paper of only one type, size and weight.
• If multiple sheets have caused a paper jam, clear the paper
jam. See "Clearing Jams in the Paper Tray".
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Suggested solutions
Close the cover until it locks into place.
Print or remove the received fax data in
the memory.
Print or remove the received fax data in
the memory.
Check UI connection.
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