Solving General Printing Problems - Dell Laser Printer 1110 Installation Manual

the power switch.
Make sure that is on.
Press and hold to print a
demo page.
Check the demo page to see
if it is printed correctly.
Print a short document from
a software application to
verify that the computer and
printer are connected and
are communicating correctly.
If completing the checklist
does not resolve the printer
problem, check the following
troubleshooting sections.

Solving General Printing Problems

For problems with the operation of your printer, refer to the table for suggested solutions.
Condition
The printer does not print.
Paper does not feed into the
printer.
Printing is extremely slow.
Half the page is blank.
The paper keeps jamming.
In Ready mode, lights green. If
• If a demo page does not print, check the paper supply in the paper input tray.
• If the paper jams in the printer, go to
If there is a print quality problem, go to
• If the page does not print, check the cable connection between the printer and the computer.
• Check the print queue or print spooler to see if the printer has been paused.
• Check the software application to ensure you are using the proper printer driver and communication port. If
printing is interrupted in progress, go to
• "Solving General Printing
• "Understanding the Operator Panel
Possible Cause
The printer is not receiving power.
The printer is not selected as the default printer.
Check the printer for the following:
• The front or top cover is not closed.
• Paper is jammed.
• No paper is loaded.
• A toner cartridge is not installed or the
installed toner cartridge is not the
correct type.
The printer may be in Manual Feed mode and out of
paper.
The connection cable between the computer and the
printer is not connected properly.
The connection cable between the computer and the
printer is defective.
The port setting is incorrect.
The printer may be configured incorrectly.
The printer driver may be incorrectly installed.
The printer is malfunctioning.
Paper has not been loaded correctly.
There is too much paper in the tray.
The paper is too thick.
The job may be very complex.
If you are using Windows 98/Me, the Spooling Setting
may be set incorrectly.
The page layout is too complex.
The page orientation setting may be incorrect.
The paper size and the paper size settings do not
match.
There is too much paper in the paper tray.
An incorrect type of paper is being used.
There may be debris inside the printer.
lights or blinks green, go to
"Clearing Jams in the Paper
"Solving Print Quality Problems".
"Solving General Printing
Problems".
LEDs".
Suggested Solutions
Check the power cord connections. Check the power switch and the
power source.
Select your printer in the printer folder in Windows as your default
printer.
After locating the problem, clear it. If a printer system error occurs,
contact your service representative.
• Close the corresponding cover.
• Clear the paper jam. See
Paper Tray".
• Load paper. See
• Install a toner cartridge. See
Cartridge".
Add paper to the tray and press
to begin printing.
Disconnect the printer cable and reconnect it.
If possible, attach the cable to another computer that is working
properly and print a job. You can also try using a different printer
cable.
Check the Windows printer setting to make sure that the print job
is sent to the correct port. If the computer has more than one port,
make sure that the printer is attached to the correct one.
Check the printer properties to ensure that all print settings are
correct.
Reinstall the printer driver; see
printing a demo page.
Check the LEDs on the operator panel to determine if the printer is
indicating a system error.
Remove paper from the tray and reload it correctly.
Remove excess paper from the tray.
Use only paper that meets the specifications required by the
printer.
Reduce the complexity of the page or try adjusting the print quality
settings.
The maximum print speed of the printer is 14(A4) or 15(Letter)
pages per minute.
From the Start menu, choose Settings and Printers. Right-click Dell
Laser Printer 1110, choose Properties, click the Details tab, and
then choose the Spool Settings button. Select the desired spool
setting.
Simplify the page layout and remove any unnecessary graphics from
the document.
Change the page orientation in your application.
Ensure that the paper size selected in the print settings matches
the paper in the tray.
Remove excess paper from the tray.
If printing on special materials, use the manual feed mode.
Use only paper that meets the specifications required by the
printer. See "Paper
Open the front cover and remove the debris.
"Understanding the Operator Panel
Tray".
Problems".
"Clearing Jams in the
"Loading Paper"
"Replacing the Toner
on the printer's operator panel
"Installing Dell Software". Try
Specifications".
LEDs".