Solving Problems; Paper Feeding Problems; Printing Problems - Dell 5330dn Workgroup Mono Laser Printer User Manual

Please Wait...
Your printer is printing a Cleaning sheet
OPC is Cleaning
now.
Your printer is printing a Cleaning sheet
Fuser
now.
Cleaning
The engine in your printer is checking
Self Diagnostics
some problems detected.
Temperature
The LSU(Laser Scanning Unit)in your
Self Diagnostics
printer is checking some problems
LSU
detected.
A toner cartridge is not installed.
Install Toner
The toner cartridge you have installed is
Invalid Toner/
not for your printer.
Toner is not valid
for this machine
The network IP address you have set is
IP Conflict/
being used by someone else.
IP Address conflict
The paper size specified in the printer
Paper Mismatch/Tray
properties does not match the paper you
are loading.

Solving Problems

The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the
problem persists, contact Dell.

Paper Feeding Problems

Condition
Paper is jammed during printing.
Paper sticks together.
Multiple sheets of paper do not feed.
Paper does not feed into the printer.
The paper keeps jamming.
Transparencies stick together in the paper
exit.
Envelopes skew or fail to feed correctly.

Printing Problems

Condition Possible cause
The printer does not The printer is not receiving power.
print.
The printer is not selected as the
default printer.
Please wait a few minutes.
Please wait a few minutes.
Please wait a few minutes.
Please wait a few minutes.
Install a toner cartridge.
Install a genuine Dell toner cartridge
designed for your printer.
Check the IP address and reset it, if
necessary. See
connected
Load the correct paper in the tray.
Suggested solutions
Clear the paper jam. See "Clearing Jams in the Paper
Ensure that there is not too much paper in the paper tray.
l
The paper tray can hold up to 500 sheets of paper
depending on the thickness of your paper.
Ensure that you are using the correct type of paper. See
l
"Paper Specifications".
Remove paper from the paper tray and flex or fan the
l
paper.
Humid conditions may cause some paper to stick together.
l
Different types of paper may be stacked in the paper tray.
l
Load paper of only one type, size, and weight.
If multiple sheets have caused a paper jam, clear the paper
l
jam. See "Clearing Jams in the Paper
Remove any obstructions from inside the printer. See
l
"Cleaning the Interior".
Paper has not been loaded correctly. Remove paper from
l
the tray and reload it correctly.
There is too much paper in the paper tray. Remove excess
l
paper from the tray.
The paper is too thick. Use only paper that meets the
l
specifications required by the printer. See
Specifications".
Ensure that the correct paper size is selected. See
l
standard, Optional 500 Sheet Tray and HCF Setting Paper
Size".
An incorrect type of paper is being used. Use only paper
l
that meets the specifications required by the printer. See
"Paper Specifications".
There may be debris inside the printer. Open the top
l
cover and remove the debris.
Use only transparencies specifically designed for a laser printer.
Remove each transparency as it exits the printer.
Ensure that the paper guides are securely in place on both sides
of the envelopes.
Suggested solutions
Check the power cord connections. Check
the power switch and the power source.
Select DELL 5330dn Mono Laser Printer
as your default printer in Windows.
"Setting Up a Network-
Printer".
Tray".
Tray".
"Paper
"For