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Condition
Receiving faxes are too The printer might be running out of toner while printing a fax.
light.
Faxes are printed on two
pages instead of one.
Receiving Faxes are
not been printed by
the printer
The printer is not
sending fax.
No dial tone sound.
The printer dials a
number, but the
connection with
another fax machine
fails.
Suggested solutions
Under Toner empty conditions, the printer will store the fax job
into memory, as soon as possible, replace the print cartridge,
and then reprint the fax.
The auto reduction setting may be turned Off, try enabling this
setting
Receive Forward feature might be turned Off, try enabling this
setting. You can set the printer to forward all incoming faxes to
specified Email addresses. Please carry out
Op-panel to confirm line status. See "Testing Fax line
connection".
• If your printer is on a PBX system, the PBX system might be
generating a dial tone that the printer cannot detect.
• Fax Line might have signal integration issues. Please carry out
Fax Line Test
from Op-panel to confirm line status. See
"Testing Fax line connection".
• Check that the phone line is connected properly. Please carry
Fax Line Test
out
"Testing Fax line connection".
• Check that the phone socket in the wall is working by plugging
in another phone.
• Fax Line might have signal integration issues. Please carry out
Fax Line Test
from Op-panel to confirm line status. See
"Testing Fax line connection".
The other fax machine may be turned off, out of paper, or
cannot answer Receiving calls. Speak with the other machine
operator and ask her/him to sort out the problem.
- 336
from Op-panel to confirm line status. See
­
Fax Line Test
from

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