Avaya J189 Manuals

Manuals and User Guides for Avaya J189. We have 12 Avaya J189 manuals available for free PDF download: User Manual, Manual, Instructions Manual, Using Manual, Quick Reference, Quick Manual, Quick Start Manual

Avaya J189 Manual

Brand: Avaya | Category: IP Phone | Size: 0 MB

Avaya J189 User Manual (207 pages)

Brand: Avaya | Category: IP Phone | Size: 3 MB

Table of Contents
4
Part 1: Your Phone
11
Chapter 1: Phone Overview
12
Important Safety Information
13
J129 Telephone
13
J139 Telephone
14
J159 Telephone
16
J169 Telephone
18
J179 Telephone
19
J189 Telephone
20
Button Modules
22
The Phone Stand
23
Chapter 2: Phone Keys and Display
24
Phone Keys
24
Call Soft Keys
26
Programmable Feature Buttons
27
Icons
28
Other Icons
29
Chapter 3: Status Display
30
Status Icons
30
Status Letters
31
Chapter 4: Appearance Buttons
33
Call Appearance Buttons
34
Bridged Appearance Buttons
34
Call Coverage Buttons
35
Line Appearance Buttons
35
Part 2: Making and Answering Calls
37
Chapter 5: Making Calls
38
Making a Call
38
Making Additional Calls
39
Calling from Your Contacts
39
Calling from the Call Log
40
Redialling a Previous Number
41
Redialling in List Mode
41
Redialling in Last Number Mode
41
Making a
42
Busy Indication
42
Making a Page Call
42
Bloc Dialing
43
Dialing a Number in En-Bloc Mode
43
Enabling/Disabling En-Bloc Dialing
43
Withholding Your Number
44
Adjusting the Call Volume
44
Muting a Call
45
Ending Calls
45
Chapter 6: Answering Calls
46
Caller Display
46
Name Matching
46
Answering a New Call
47
Answering Another Call
48
Diverting a Call to Voicemail
49
Silence (Ignore) an Alerting Call
49
Dropping an Incoming Call
49
Page Calls
50
Displaying Other Calls
50
Using Call Pickup
51
Call Pickup Short Codes
51
Chapter 7: Redialling
53
Redialling in List Mode
53
Redialling in Last Number Mode
54
Selecting Your Redial Mode
54
Chapter 8: Transferring Calls
55
Transferring a Call to Voicemail
56
Transferring a Held Call
56
Transferring a Call to Your Mobile
57
Chapter 9: Holding Calls
58
Holding Conference Calls
59
Holding a Call
59
Taking a Call off Hold
59
Switching between Calls
60
Transferring a Held Call
60
Chapter 10: Parking Calls
62
Parking Short Codes
62
Parking Calls (Features Menu)
63
Unparking Calls Using the Status Menu
63
Park & Page
64
Chapter 11: Conferencing
66
Starting a Conference
66
Turning a Normal Call into a Conference
67
Adding Another Party Using Hold
67
Adding Another Party Without Using Hold
68
Viewing Conference Details
68
Dropping/Muting Parties
69
Holding a Conference Call
69
Exiting a Conference
69
Context Sensitive Conferencing
70
Conference Short Codes
71
Part 3: Redirecting Your Calls
73
Call Redirection Options
73
Chapter 12: Forwarding Calls
75
Forward Unconditional (Status Menu)
76
Forward Unconditional (Features Menu)
77
Forward on Busy/No Answer (Features Menu)
77
Related Links
77
Forward on no Answer (Status Menu)
78
Forward on Busy (Status Menu)
79
Call Forwarding Short Codes
80
Chapter 13: Do Not Disturb
81
DND On/Off (Features Menu)
81
DND off (Status Menu)
82
Do Not Disturb Exceptions
82
Do Not Disturb Short Codes
83
Chapter 14: Follow Me
84
Follow Me to (Features Menu)
84
Follow Me (Status Menu)
85
Follow Me here (Features Menu)
85
Follow Me here (Status Menu)
86
Follow Me Short Codes
86
Chapter 15: Twinning
88
Switching Mobile Twinning on
89
Changing Your Twinning Number
89
Transferring a Call to Your Mobile
90
Reclaiming a Twinned Call
90
Switching Mobile Twinning off
91
Switching Fallback Twinning on
91
Switching Fallback Twinning off
92
Part 4: Contacts and Call Log
93
Chapter 16: Contacts
94
How the Directory Search Works
95
Managing External Contacts
98
Viewing Contacts
98
Making a Call from the Directory
99
Using the Directory for Other Functions
100
Adding a New Contact
100
Adding a Contact from Your Call Log
101
Editing a Contact
102
Deleting a Contact
103
Chapter 17: Using the Call Log
104
Missed Calls
104
Missed Group Calls
105
Accessing Your Call Log
105
Making a Call from Your Call Log
106
Viewing Call Details
106
Deleting a Call from Your Call Log
107
Deleting the Whole Call Log
108
Adding a Call Log Call to Your Contacts
108
Part 5: Voicemail
110
Chapter 18: Voicemail
111
Message Waiting Indication
111
Accessing the Visual Voice Menus
112
Checking Messages Using Visual Voice
112
Leaving a Message
113
Using Voicemail Email
114
Recording Your Mailbox Greeting
114
Record Your Name
115
Changing Your Voicemail Code
116
Switching Voicemail On/Off
116
Transferring a Call to Voicemail
117
Sending an Incoming Call to Your Mailbox
117
Voicemail Short Codes
117
Other Mailbox Guides
118
Part 6: Other Features
119
Chapter 19: Account Codes
120
Forced Account Codes
120
Manual Account Code Entry
121
Chapter 20: Headset Operation
122
Using a Headset
122
Headset Selection
123
Headset Caller Volume
123
Headset Microphone Volume
124
Headset Profile
124
Automatic Gain Control
125
Default Handsfree Audio Path
126
Using Bluetooth Headsets
126
Enabling Bluetooth Support
127
Next Steps
127
Pairing a Bluetooth Headset
127
Selecting a Paired Headset
128
Headset Alert Sounds
128
Chapter 21: Handsfree Speaker Operation
130
Using Handsfree
130
Speaker Volume
131
Default Audio Path
131

Avaya J189 Manual (170 pages)

SIP IP Phones in Open SIP

Brand: Avaya | Category: IP Phone | Size: 2 MB

Table of Contents
6
Chapter 1: Introduction

13
- Purpose
  13
Chapter 2: Avaya J169/J179 Phone Overview

14
Chapter 3: Getting Started

21
Chapter 4: Navigation

28
- Cursor Navigation
  28
  - Navigation Cluster
    28
- Text Input
  29
- Line Keys
  30
- Main Menu
  30
- General Phone Icons
  31
- Bluetooth Icons
  32
- Wi-Fi Icons
  33
Chapter 5: Handling Incoming Calls

34
- Answering a Call
  34
- Answering a Call When on Another Call
  34
- Ignoring a Call
  35
- Declining a Call
  35
Chapter 6: Handling Outgoing Calls

37
Chapter 7: Broadsoft Call Recording Indicator

41
Chapter 8: Call Related Features

42
- Muting and Unmuting a Call
  42
- Placing a Call on Hold and Resuming the Call
  42
Chapter 9: Contacts

43
- Directory
  43
- Broadworks Directory
  43
- Adding a New Contact
  43
- Adding a Contact from the Recents List
  44
- Editing a Contact
  45
- Doing a Quick Search for a Contact
  45
- Viewing Local Contact Details
  46
- Searching for a Contact
  46
- Combining Contacts
  47
- Deleting a Contact
  47
- Creating a Local Сontacts Group
  48
- Adding a Contact to the Local Group
  48
- Removing a Contact from the Local Group
  48
- Assigning a Ringtone to a Contact
  49
- LDAP Directory
  50
  - Setting LDAP Directory as the Contact Search Source
    50
  - Searching LDAP Contacts
    51
Chapter 10: Do Not Disturb and Call Forward

52
- Do Not Disturb
  52
  - Activating and Deactivating Do Not Disturb
    52
  - Activating the Ring Reminder
    53
- Call Forwarding
  53
Chapter 11: Recents

57
- Call Log
  57
- Making a Call from Recents
  57
- Viewing the Recents Details
  58
- Deleting a Call Record from Recents
  58
- Clearing the Recents List
  59
Chapter 12: Conference Calls

60
Chapter 13: Advanced Features

63
- Accessing the Features Screen
  63
- Active Call Shortcut Keys
  63
- Activating the Screen Saver
  66
- Broadworks Advance Call Control
  66
- Anonymous Call Block
  66
- Autodialing a Pre-Assigned Number
  67
- Broadworks Anywhere
  67
- Broadworks Mobility
  71
- Broadworks Anywhere and Mobility Icons
  75
- Calendar
  75
- Call Park
  77
  - Call Park Icons
    78
  - Call Park Notifications
    78
  - Customizing Parked Call Notification
    78
  - Parking a Call
    80
  - Parking a Call to a Call Park Group
    81
  - Unparking a Call
    82
- Call Retrieve
  82
  - Using Call Retrieve
    83
- Call Transfer
  83
  - Making a Consultative Transfer
    84
  - Making a Blind Transfer
    84
- Call Waiting
  85
  - Enabling and Disabling the Call Waiting Feature
    85
- Distinctive Ringing
  85
  - Setting a Distinctive Ring Tone
    85
- Dynamic Park and Page
  86
- Enabling Auto Answer
  88
- Flexible Seating
  89
- Group Paging
  90
- Long-Term Acoustic Exposure Protection
  91
  - Configuring Long Term Acoustic Protection
    91
- Multicast Paging
  92
  - Sending a Multicast Page
    92
- Pre-Configuration of Keys
  93
- Push-To-Talk
  93
- Retrieving a Voice Message
  93
- Shared Call Appearance
  94
- Shared Parking
  100
- SLA Mon
  101
- WML Browser
  102
  - Accessing the WML Browser
    102
- Using a Guest Login
  103

Avaya J189 Instructions Manual (163 pages)

Using Avaya J189 SIP IP Phone in Avaya Aura

Brand: Avaya | Category: IP Phone | Size: 3 MB

Table of Contents
6
Chapter 1: Introduction

13
- Purpose
  13
Chapter 2: Avaya J189 Phone Overview

14
- Phone Overview
  14
- Physical Layout
  16
- Connection Jacks for J189 IP Phone
  18
- Secondary Display
  20
- Optional Components
  20
- Avaya J100 Expansion Modules and USB Power Supply
  20
Chapter 3: Getting Started

22
Chapter 4: Navigation

29
- Cursor Navigation
  29
- Navigation Cluster
  29
- Text Input
  30
- Line Keys
  30
- Main Menu
  31
- General Phone Icons
  31
- Presence Icons
  34
- Multiple Level Precedence and Preemption Icons
  34
- Bluetooth Icons
  35
- Wi-Fi Icons
  35
Chapter 5: Incoming Calls

36
Chapter 6: Outgoing Calls

41
Chapter 7: Call-Related Features

49
Chapter 8: Contacts

51
Chapter 9: Presence

60
Chapter 10: Do Not Disturb and Call Forwarding

63
Chapter 11: Call History

69
- Call Log
  69
- Making a Call from Recents
  69
- Viewing the Recents Details
  69
- Deleting a Call Record from Recents
  70
- Clearing the Recents List
  71
Chapter 12: Conference Calls

72
Chapter 13: Team Button

76
Chapter 14: Calendar and Avaya Spaces

80
Chapter 15: Advanced Features

85
- Accessing the Features Screen
  85
- Active Call Shortcut Keys
  85
- Making a Call Transfer with a Shortcut Key
  86
- Making a Conference Call with a Shortcut Key
  86
- Automatic Callback
  87
- Setting up Automatic Callback
  87
- Blocking Your Extension from Displaying During Calls
  88
- Displaying Your Extension on Outgoing Calls
  88
- Bridged Call Appearance
  89
- Making a Call on a Bridged Line
  89
- Answering a Bridged Line Call
  89
- Joining a Call on a Bridged Line
  90
- Preventing Others from Bridging on to Your Call
  90
- Selecting a Destination Number Using Feature Target
  91
- Busy Indicator
  92
- Busy Indicator Icons and LED Indication
  92
- Busy Indicator Call Operations
  92
- Call Transfer to a Monitored User
  93
- Call Parking
  94
- Parking a Call
  94
- Unparking a Call
  95
- Call Recording
  95
- Recording a Call
  95
- Call Transfer
  96
- Making a Consultative Transfer
  96
- Making a Blind Transfer
  96
- Crisis Alert Station
  97
- Acknowledging the Crisis Alert
  97
- Emergency Caller Information
  98
- Stopping the Crisis Alert
  98
- Acknowledging the Crisis Alert after an Error in the First Acknowledgment
  99
- Hunt Group Busy
  99
- Using Hunt Group Busy
  100
- Interrupting a Call with a Whisper Page
  100
- Intercom
  101
- Auto-Answer an Auto Intercom Call
  101
- Auto Intercom Feature with Multiple Device Access
  102
- Auto-Answer an Auto Intercom Call with Multiple Device Access
  102
- Service Observe
  102
- Activating Service Observe
  103
- Deactivating Service Observe
  103
- Assisting an Agent on an Observed Call
  104
- Limit Incoming Calls
  104
- Activating Limit Incoming Calls
  104
- Deactivating Limit Incoming Calls
  105
- Multiple Device Access
  105
- Handling Calls and Conferences Using Multiple Device Access
  106
- Multicast Paging
  106
- Sending a Multicast Page
  107
- Pre-Configuration of Keys
  107
- SLA Mon
  107
- Shared Control
  108
- Tracing a Malicious Call
  109
- Using a Guest Login
  109
- Voicemail
  110
- Listening to Your Voicemail
  110
- WML Browser
  111
- Accessing the WML Browser
  111

Avaya J189 Using Manual (150 pages)

Using in Avaya Aura

Brand: Avaya | Category: IP Phone | Size: 1 MB

Avaya J189 Manual (139 pages)

Brand: Avaya | Category: IP Phone | Size: 1 MB

Table of Contents
6
Chapter 1: Introduction

12
- Purpose
  12
Chapter 2: Avaya J189 Phone Overview

13
- Phone Overview
  13
- Physical Layout
  15
- Connections Jacks for J189 IP Phone
  17
- Secondary Display
  19
- Optional Components
  19
Chapter 3: Getting Started

20
Chapter 4: Navigation

24
- Cursor Navigation
  24
- Navigation Cluster
  24
- Text Input
  25
- Line Keys
  25
- Main Menu
  26
- General Phone Icons
  26
- Presence Icons
  28
- Multiple Level Precedence and Preemption Icons
  29
- Bluetooth Icons
  30
- Wi-Fi Icons
  30
Chapter 5: Handling Incoming Calls

31
Chapter 6: Handling Outgoing Calls

34
Chapter 7: Call-Related Features

39
- Muting and Unmuting a Call
  39
- Placing a Call on Hold and Resuming the Call
  39
Chapter 8: Managing Contacts

40
Chapter 9: Managing Recents

49
- Call Log
  49
- Making a Call from Recents
  49
- Viewing the Recents Details
  49
- Deleting a Call Record from Recents
  50
- Clearing the Recents List
  51
Chapter 10: Managing Conference Calls

52
Chapter 11: Advanced Features

55

Avaya J189 Using Manual (70 pages)

Brand: Avaya | Category: IP Phone | Size: 1 MB

Table of Contents
6
Chapter 1: Introduction

9
- Purpose
  9
Chapter 2: Phone Overview

10
- Physical Layout
  12
- Connections Jacks for J189 IP Phone
  14
- Secondary Display
  16
- Optional Components
  16
- Avaya J100 Phone Display Modes
  17
Chapter 3: Getting Started

18
Chapter 4: Navigation

21
- Cursor Navigation
  21
- Navigation Cluster
  21
- Enhanced Navigation in Half-Width Mode
  22
- Line Keys
  23
- Main Menu
  23
- General Icons
  23
Chapter 5: Call Operations

25
- Answering a Call
  25
- Ignoring a Call
  26
- Making Calls
  26
- Making a Call
  26
- Making an Emergency Call
  26
- Calling a Person from the Contacts List
  27
- Calling a Person from the Call History
  27
- Making a Call Using Edit Dialing
  28
- Calling a Person from the Directory
  28
- Redialing a Number
  28
- Clearing a Number
  29
- Transferring a Call
  29
- Muting a Call
  29
- Placing a Call on Hold and Resuming the Call
  30
- Contacts
  30
- Using the Contacts Feature
  30
- Adding a New Contact
  31
- Deleting a Contact
  32
- Editing a Contact
  32
- Viewing the Contact Details
  32
- Searching for a Contact
  33
- Call History
  33
- Viewing the Call History
  33
- Viewing Call History Details
  34
- Adding an Entry from the Call History to Your Contacts List
  34
- Removing an Entry from Call History
  34
- Clearing All Call History Entries
  35
- Turning off Call History
  35
- Conferences
  35
- Using the Conference Feature
  35
- Adding a Person to an Active Call
  36
- Adding a Person on Hold to a Conference Call
  36
- Dropping a Person from a Conference Call
  36
- Dropping or Disconnecting the Last Participant from a Conference Call
  37
- Putting a Conference Call on Hold and Resuming a Call
  37
- Muting a Person on a Conference Call
  38
- Using Voicemail
  38
- Receiving Your Messages
  38

Avaya J189 Manual (29 pages)

Expansion Module for SIP

Brand: Avaya | Category: Control Unit | Size: 0 MB

Table of Contents
5
Chapter 1: Introduction

7
- Purpose
  7
- Change History
  7
Chapter 2: Overview

8
Chapter 3: Call Operations

13
- Making a Call
  13
- Answering a Call
  13
- Answering a Call When on Another Call
  14
- Accessing Features
  14
- Applications
  14
- Applications Overview
  14
- Accessing Applications
  15
Chapter 4: Settings

16
- Customizing the Display
  16
- Display Mode
  16
- Setting a Background Image Unique to JEM24 Display
  17
- Setting the Custom Screen Saver Image
  18
- Adjusting the Expansion Module Brightness
  19
- Setting the Text Size
  19
- Customizing Keys
  20
- Adding a Labeled Key
  20
- Relabeling a Key
  20
- Moving a Key
  21
- Deleting a Key
  21
- Restoring Customized Keys to Default
  22
Chapter 5: Troubleshooting

23
Chapter 6: Resources

25

Avaya J189 Quick Reference (3 pages)

Brand: Avaya | Category: IP Phone | Size: 0 MB

Avaya J189 Quick Reference (7 pages)

SIP IP Phone in Avaya Aura

Brand: Avaya | Category: IP Phone | Size: 0 MB

Avaya J189 Quick Reference (6 pages)

Brand: Avaya | Category: IP Phone | Size: 0 MB

Avaya J189 Quick Manual (6 pages)

DESKTOP PHONE

Brand: Avaya | Category: IP Phone | Size: 0 MB

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Avaya J189 Manuals

Table of Contents

Table of Contents

Table of Contents

Chapter 1: Introduction

Chapter 2: Avaya J169/J179 Phone Overview

Chapter 3: Getting Started

Chapter 4: Navigation

Chapter 5: Handling Incoming Calls

Chapter 6: Handling Outgoing Calls

Chapter 7: Broadsoft Call Recording Indicator

Chapter 8: Call Related Features

Chapter 9: Contacts

Chapter 10: Do Not Disturb and Call Forward

Chapter 11: Recents

Chapter 12: Conference Calls

Chapter 13: Advanced Features

Table of Contents

Chapter 1: Introduction

Chapter 2: Avaya J189 Phone Overview

Chapter 3: Getting Started

Chapter 4: Navigation

Chapter 5: Incoming Calls

Chapter 6: Outgoing Calls

Chapter 7: Call-Related Features

Chapter 8: Contacts

Chapter 9: Presence

Chapter 10: Do Not Disturb and Call Forwarding

Chapter 11: Call History

Chapter 12: Conference Calls

Chapter 13: Team Button

Chapter 14: Calendar and Avaya Spaces

Chapter 15: Advanced Features

Table of Contents

Chapter 1: Introduction

Chapter 2: Avaya J189 Phone Overview

Chapter 3: Getting Started

Chapter 4: Navigation

Chapter 5: Handling Incoming Calls

Chapter 6: Handling Outgoing Calls

Chapter 7: Call-Related Features

Chapter 8: Managing Contacts

Chapter 9: Presence

Chapter 10: Do Not Disturb and Call Forwarding

Chapter 11: Managing Recents

Chapter 12: Managing Conference Calls

Chapter 13: Team Button

Chapter 14: Advanced Features

Table of Contents

Chapter 1: Introduction

Chapter 2: Avaya J189 Phone Overview

Chapter 3: Getting Started

Chapter 4: Navigation

Chapter 5: Handling Incoming Calls

Chapter 6: Handling Outgoing Calls

Chapter 7: Call-Related Features

Chapter 8: Managing Contacts

Chapter 9: Managing Recents

Chapter 10: Managing Conference Calls

Chapter 11: Advanced Features

Table of Contents

Chapter 1: Introduction

Chapter 2: Phone Overview

Chapter 3: Getting Started

Chapter 4: Navigation

Chapter 5: Call Operations

Table of Contents

Chapter 1: Introduction

Chapter 2: Overview

Chapter 3: Call Operations

Chapter 4: Settings

Chapter 5: Troubleshooting

Chapter 6: Resources

Table of Contents

Table of Contents

Table of Contents

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