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Dell 5000 Series Service Manual

Edge gateway
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Dell Edge Gateway
5000 Series
Service Manual
Regulatory Model: N01G
Regulatory Type: N01G001

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Table of Contents
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  Summary of Contents for Dell 5000 Series

  • Page 1 Dell Edge Gateway 5000 Series Service Manual Regulatory Model: N01G Regulatory Type: N01G001...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc.
  • Page 3: Table Of Contents

    Contents 1 Before working inside your computer.............. 6 ..........................6 Before you begin ..........................6 Safety instructions ..........................7 Recommended tools 2 After working inside your computer..............8 3 Technical overview....................9 ........................9 System-board components 4 Removing the top cover..................10 ............................10 Procedure 5 Replacing the top cover..................
  • Page 4 12 Removing the coin-cell battery..............22 ............................22 Prerequisites ............................22 Procedure 13 Replacing the coin-cell battery..............23 ............................23 Procedure .............................23 Post-requisites 14 Removing the base frame................24 ............................24 Prerequisites ............................24 Procedure 15 Replacing the base frame................27 ............................27 Procedure .............................27 Post-requisites...
  • Page 5 ..............................39 Overview .......................39 Entering BIOS setup program ........................39 Clearing CMOS Settings ......................40 Clearing Forgotten Passwords...
  • Page 6: Before Working Inside Your Computer

    WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting to the power source.
  • Page 7: Recommended Tools

    CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.
  • Page 8: After Working Inside Your Computer

    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, and cables you removed before working on your computer.
  • Page 9: Technical Overview

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. System-board components mobile broadband connector (MINI_CARD2) wireless card connector (MINI_CARD1)
  • Page 10: Removing The Top Cover

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the system on a clean and flat surface. Loosen the captive screw that secures the top cover to the system base.
  • Page 11 top cover system base...
  • Page 12: Replacing The Top Cover

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Slide the tabs on the top cover into the slots on the system base and snap the top cover into place.
  • Page 13: Removing The Solid-State Drive

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the solid-state drive while the computer is in sleep or on state.
  • Page 14 screws (4) solid-state drive heat shield system board Using a plastic scribe, remove the screw that secures the solid-state drive to the computer base. Slide and remove the solid-state drive from the solid-state drive slot. plastic scribe screw solid-state drive slot...
  • Page 15: Replacing The Solid-State Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the hard drive. Procedure Slide the solid-state drive into the solid-state drive slot.
  • Page 16: Removing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the cover. Procedure Remove the screws that secures the wireless-card and bracket to the system board.
  • Page 17 wireless-card bracket screws (2) antenna cables (2) wireless card...
  • Page 18: Replacing The Wireless Card

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.
  • Page 19: Removing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the cover. Procedure Remove the screws that secures the mobile broadband card and bracket to the system board.
  • Page 20 mobile broadband card bracket screws (2) antenna cables (2) mobile broadband card...
  • Page 21: Replacing The Mobile Broadband Card

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.
  • Page 22: Removing The Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.
  • Page 23: Replacing The Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure With the positive-side facing up, snap the coin-cell battery into the battery socket on the computer base.
  • Page 24: Removing The Base Frame

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the cover. Remove the wireless card.
  • Page 25 base frame system grounding port screw Remove the wireless card cables and mobile broadband card cables from the routing guides. Disconnect the Dip Switch board cable and status-light board cable from the system board. mobile broadband card cables (2) routing guide (2)
  • Page 26 Dip Switch board cable status-light board cable Remove the base frame off the bottom cover. base frame...
  • Page 27: Replacing The Base Frame

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the base frame on the bottom cover. Connect the Dip Switch board cable and status-light board cable from the system board Connect the wireless card cables and mobile broadband card cables from the routing guides.
  • Page 28: Removing The Dip Switch Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the cover. Remove the solid-state drive.
  • Page 29 base frame status-light board DIP switch board assembly screws (2) Remove the screws that secure that DIP switch board to the metal frame. Remove the DIP switch board of the metal frame. metal frame screws (2) DIP switch board...
  • Page 30: Replacing The Dip Switch Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the DIP switch board on the metal frame. Replace the screws that secure the DIP switch board to the metal frame.
  • Page 31: Removing The Status-Light Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the cover. Remove the solid-state drive.
  • Page 32 screws (3) status-light board base frame...
  • Page 33: Replacing The Status-Light Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the status-light board. on the base frame Replace the screws that secure the status-light board to the base frame.
  • Page 34: Removing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 35 base frame system board heat shield screws (4) Remove the screws that secure the I/O port covers to the base frame. Remove the I/O port covers of the system board.
  • Page 36 I/O port covers (2) screws (3) system board Using a paper-clip or sim-card ejection tool, remove the sim-card tray from the system board. sim-card tray paper clip Remove the screws that secure the system board to the base frame. Lift the system board and remove it off the base frame.
  • Page 37 screws (6) system board...
  • Page 38: Replacing The System Board

    Entering the Service Tag in the BIOS setup program Turn on the computer. Press F2 when the DELL logo is displayed to enter the BIOS setup program. Navigate to the Main tab and enter the Service Tag in the Service Tag Input field.
  • Page 39: Bios Setup Program

    Entering BIOS setup program Turn on (or restart) your computer. During POST, when the DELL logo is displayed, watch for the F2 prompt to appear and then press F2 immediately. NOTE: The F2 prompt indicates that the keyboard has initialized. This prompt can appear very quickly, so you must watch for it, and then press F2.
  • Page 40: Clearing Forgotten Passwords

    "Before You Begin." For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. NOTE: The computer must be disconnected from the electrical outlet to clear the CMOS setting. Remove the cover.