Printronix P8000 Series Administrator's Manual page 323

Cartridge ribbon printer
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Table 2. LCD Message Troubleshooting Table (H-Series)
Can User
Displayed Message
Correct?
717:PLAT INV CMD*
No
718:PLAT INV PARM*
No
719:PLAT INV STATE*
No
720:PROTECTED
No
INSTRUCTION*
721:RIB INVLD CMD*
Yes
See User Manual
723:SHUTL INV CMD*
No
724 SHUTL INV
No
PARM*
725:SHUTL OVER
No
SPEED*
727:SOFTWARE
No
ERROR*
730:TCB
No
CORRUPTED*
733 DP FIFO Busy*
Yes
Fault Messages (H-Series with Numerical Prefix)
Explanation
Platen Invalid Command.
Firmware error on controller
board.
Platen Invalid Parameter.
Firmware error on controller
board.
Platen Invalid State.
Firmware error on controller
board.
Protected Instruction.
Firmware error on controller
board.
Ribbon Invalid Command.
Firmware error on the
controller board.
Shuttle Invalid Command.
Firmware error on controller
board.
Shuttle Invalid Parameter.
Firmware error on controller
board.
The shuttle is oscillating too
rapidly.
Application software tried to
perform illegal printer
function, or damaged logic
circuits found on controller
board.
Task Control Block
Corrupted. Firmware error
on controller board.
There is a timing problem in
the Engine Controller
firmware.
Printing a Hex Dump
Solution
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Cycle power. Run the print job
again. If the message appears,
download the emulation
software again. If the message
appears again, contact your
authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
1.
Cycle power. Run the print
job again. If the message
reappears, download the
emulation software again.
2.
Cycle power. Run the print
job again. If the message
reappears, contact your
authorized service
1
representative.
323

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