Printronix P8000 Series Administrator's Manual page 327

Table 2. LCD Message Troubleshooting Table (H-Series)
Can User
Displayed Message
Correct?
E-Net Test Unavailable Yes
ERROR NOR No
FLASHED WAS
NOT CLEARED
ERROR: DC Yes
PROGRAM NOT
VALID
ERROR: LOCKED No
SN=nnnnnnnnnnnnnnn
nnnnnn
ERROR: NVRAM No
FAILURE
ERROR: PROGRAM Yes
NOT COMPATIBLE
ERROR: PROGRAM Yes
NOT VALID
ERROR: SECURITY No
KEY NOT DETECTED
ERROR: WRONG No
CHECKSUM
ERROR: WRONG No
OEM
ERROR: WRONG No
PRINTER TYPE
Fault Messages (H-Series with Numerical Prefix)
Explanation
The ethernet PCBA did not
initialize correctly.
Problem programming Boot
Code.
The printer cannot find the
data controller program or
the validation checksum is
corrupt.
nnnnnnnnnnnnnnnnnnnnn is
the serial number of the
printer's security key. The
SPX serial number does not
match the printer's serial
number and cannot be used
with the printer.
The non-volatile SRAM on
the controller board has
failed.
The printer is not compatible
with the downloaded
program.
The printer does not see a
program in flash memory.
The security key is not
present or failed.
The printer received the
complete program but the
checksum did not match.
The data may have been
corrupted during
downloading.
The SPX inserted in the
debug port is not intended
for this model printer or this
OEM.
The SPX inserted in the
debug port is not intended
for this model printer or this
OEM.
Printing a Hex Dump
Solution
Cycle power. Wait for "E-Net
Ready" to display, then retry
operation. If it still fails, contact
your authorized service
1
representative.
Contact your authorized service
1
representative.
Download the program again. If
the message appears, contact
your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Use the correct emulation
software options(s) for this
printer model.
There is no program in printer
memory. Download the
emulation.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
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