Printronix P8000 Series Administrator's Manual page 317

Table 2. LCD Message Troubleshooting Table (H-Series)
Can User
Displayed Message
Correct?
000:SHUTTLE TYPE No
NOT SUPPORTED*
104:POWER SUPPLY Yes
HOT
105:PRINTER HOT Yes
401:BUFFER Yes
OVERRUN
402:CLEAR PAPER Yes
JAM
403:CLOSE PLATEN Yes
409:FRAMING ERROR Yes
410:LOAD PAPER Yes
411:PARITY ERROR Yes
Fault Messages (H-Series with Numerical Prefix)
Explanation
The shuttle type was not
detected at power-up or the
shuttle installed in the printer
is not supported by the
firmware.
Power supply sensors report
high temperatures.
This message indicates
internal temperatures of 80°
Celsius or higher (176°
Fahrenheit).
The print buffer has
overflowed on a serial
interface. The printed output
may contain random *
(asterisk) characters. Make
a configuration printout.
No paper motion.
The platen lever is open.
The printed output may
contain random !
(exclamation point)
characters.
Printer is out of paper.
The printed output may
contain a random ?
(question mark) characters.
Printing a Hex Dump
Solution
Contact your authorized service
1
representative.
Check printer environment. If hot
or dusty, relocate printer.
Contact your authorized service
representative if this occurs
1
frequently.
Check printer environment. If hot
or dusty, relocate printer.
Contact your authorized service
representative if this occurs
1
frequently.
Verify that the printer matches
the host serial interface
configuration settings for Data
Protocol, Baud Rate, Data Bits,
Stop Bits, Parity, Data Terminal
Ready, and Request to Send.
Set printer serial interface
parameters to match those of
the host.
Clear jam and reload paper. If
this message recurs, contact
your authorized service
1
representative.
Close the platen lever.
Make a configuration printout.
Set printer serial interface
parameters to match host
configuration settings for Data
Protocol, Baud Rate, Data Bits,
Stop Bits, Parity, Data Terminal
Ready, and Request to Send.
Load paper and press CLEAR.
Check your printer serial
interface parameter settings; if
necessary, adjust them so that
they match the settings of the
attached host.
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