Printronix P8000 Series Administrator's Manual page 324

Chapter 8
Fault Messages (H-Series with Numerical Prefix)
Table 2. LCD Message Troubleshooting Table (H-Series)
Can User
Displayed Message
B12 ERROR: Yes
PROGRAM MISSING*
B13 ERROR: NOT No
COMPATIBLE*
B20 STATUS :00% No
DOWNLOAD MODE
B21 STATUS: No
PRINTER RESET
B22 ERROR: No
DECOMPRESS SIZE*
B23 ERROR: No
DECOMPRESS
CKSUM*
B30 STATUS: N/A
INITIALIZING...
B50 STATUS: No
PANEL CODE BAD
B51 STATUS: XX% No
LOADING...
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Explanation
Correct?
The printer does not see a
program in flash memory.
Attempting to download a
program that is not
compatible with the printer.
Status message informing
the operator that software is
being downloaded.
Percentage figure indicates
approximate amount loaded
into the printer.
Status message informing
the operator that the printer
is undergoing a system
reset.
FLASH memory has not
passed boot initialization
tests.
FLASH memory has not
passed boot initialization
tests.
Status message: the printer
is running its initialization
routines after startup and
successful memory tests.
Saved version of Panel
Code is corrupt.
Status message: printer
boot-up routines are loading
printer system software into
flash memory and SDRAM.
Solution
There is no program in printer
memory. Download printer
firmware again.
Cycle power to see if the
message clears, if not, contact
your authorized service
1
representative.
No action is required.
No action is required.
Cycle power to see if the
message clears, if not, contact
your authorized service
1
representative.
Cycle power to see if the
message clears, if not, contact
your authorized service
1
representative.
No action is required.
Reload released Firmware.
No action required.