Printronix P8000 Series Administrator's Manual page 319

Table 2. LCD Message Troubleshooting Table (H-Series)
Can User
Displayed Message
Correct?
427:CRTG MISSING Yes
Install new cart
Press ONLINE
428:CRTG COMM ER No
See User Manual
432:CRT NOT SET Yes
435:NO WELD No
See User Manual
437:REG MISSING Yes
Use Correct RBN
438:TIP MISMATCH Yes
Use Correct RBN
439:SHTL MISMATCH Yes
Use Correct RBN
445:SD INSERTED Yes
Reboot Printer
Fault Messages (H-Series with Numerical Prefix)
Explanation
The ribbon cartridge is
missing or installed
improperly.
The hardware cannot
communicate properly with
the cartridge.
The ribbon cartridge is not
correctly positioned.
The cartridge weld was not
detected.
The incorrect cartridge type
is being used for the printer.
The incorrect cartridge type
is being used for the printer.
This message displays when
an Extended Life Ribbon is
mounted on a 500 lpm
printer.
The SD card has been
inserted after the printer was
already powered up.
Printing a Hex Dump
Solution
1. Make sure a ribbon
cartridge is installed in the
printer.
2.
Make sure the ribbon
cartridge is seated properly.
3.
Remove and replace the
cartridge if necessary.
4.
Contact your authorized
customer service
1
representative.
1. Make sure the ribbon
cartridge is seated properly.
2.
Remove and replace the
ribbon cartridge if
necessary.
3.
Contact your authorized
1
service representative.
1. Make sure a ribbon
cartridge is installed in the
printer.
2.
Make sure the ribbon
cartridge is seated properly.
3.
Remove and replace the
cartridge if necessary.
4.
Contact your authorized
customer service
1
representative.
Contact your authorized service
1
representative.
Install region X ribbon cartridge
in the printer.
NOTE: Specify the region of
the printer when
ordering ribbons.
Install the correct ribbon
cartridge type in the printer.
Install Standard Life Ribbon.
Turn off the printer and insert the
SD card only when the printer is
not powered on.
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