Printronix P8000 Series Administrator's Manual page 314

Chapter 8
Fault Messages (ASCII in Alphabetical Order)
Table 1. LCD Message Troubleshooting Table (ASCII)
Displayed Message
SHUTTLE STALL
SHUTTLE TYPE NOT
SUPPORTED*
SOFTWARE ERROR*
CYCLE POWER
SPX FOUND, ERROR:
KEY NOT DETECTED
SPX NOT NEEDED
OPTIONS ENABLED
STACKER FAULT
STACKER FULL
STACKER JAM
314
Can User
Explanation
Correct?
Yes The shuttle is not moving.
No The shuttle type was not
detected at power-up or
the shuttle installed in the
printer is not supported
by the firmware.
No Application software tried
to perform illegal printer
function, or damaged
logic circuits found on
controller board.
No The controller board does
not have a security key.
No The user has attempted
to use the SPX to turn on
printer options that are
already enabled.
Yes Stacker is not functioning
correctly.
Yes Status message: the
power paper stacker is
full of paper.
Yes This message is
triggered if there is paper
inside the throat of the
stacker elevator, but the
elevator is not moving.
Solution
Set the platen lever to match
the thickness of paper, but not
too tightly. Check and adjust
the platen gap. Inspect the
ribbon mask for deformation
that snags and interferes with
shuttle movement. If fault
source is not apparent,
contact your authorized
1
service representative.
Contact your authorized
1
service representative.
Contact your authorized
1
service representative.
Contact your authorized
1
service representative.
Contact your authorized
1
service representative.
Check for obstructions in the
stacker area. If fault persists,
contact your authorized
1
service representative.
Unload the stacker. If fault
persists, contact your
authorized service
1
representative.
1. Open the cabinet rear door
and check for obstructions
preventing elevator
movement. Remove any
obstructions.
2. Run the print job again. If
the message appears again,
contact your authorized
1
service representative.