Most Frequent Problems And Solutions - Printronix P8000 Series Administrator's Manual

Most Frequent Problems and Solutions

Problem
Poor print quality
•
dark print
•
light print
•
light print on half of the page
•
missing dots or characters
•
smeared print
•
wavy vertical lines
Torn or damaged forms
Loss of forms position
Lost dots (incompletely formed
characters)
Horizontally or vertically
misaligned character positions
Erratic character height
Vertically misaligned print
Most Frequent Problems and Solutions
Corrective Action
•
Adjust the forms thickness lever setting. Print quality
can be affected if it is too loose or too tight.
•
Adjust the paper tension horizontally by moving the
right tractor. Print quality can be affected if it is too
loose or too tight.
•
Make sure the ribbon threads between the
hammerbank cover and ribbon mask, as shown on the
ribbon path diagram on the pedestal models. Turn the
ribbon cartridge knob clockwise to ensure that the
ribbon tracks correctly in the ribbon path.
•
Be sure to use an approved ribbon.
•
Reset the forms thickness lever for thicker paper.
•
Adjust the paper tension horizontally by moving the
right tractor. Too high a paper tension can cause
tearing of the tractor feed holes.
•
Check the paper slot for foreign material.
•
For thick, multipart forms, set the OPEN PLATEN @
BOF to enable. Refer to the Printer Control Menu in
the User's Manual.
•
Set the forms thickness lever for thicker paper.
•
Lower the forms thickness lever.
•
Adjust the paper tension horizontally by moving the
right tractor. Print quality can be affected if it is too
loose or too tight.
•
Clear the paper path of any obstructions.
•
If problems persists, contact a service representative.
Printing a Hex Dump
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