Printronix P8000 Series Administrator's Manual page 303

Table 1. LCD Message Troubleshooting Table (ASCII)
Displayed Message
E-Net Test Unavailable
ERROR OCCURRED
FLUSHING QUEUES*
ERROR NOR FLASHED
WAS
NOT CLEARED
ERROR: DC PROGRAM
NOT VALID
ERROR: LOCKED
SN=nnnnnnnnnnnnnnnnnnnn
n
ERROR: NVRAM FAILURE
ERROR: PROGRAM NOT
COMPATIBLE
ERROR: PROGRAM NOT
VALID
ERROR: SECURITY KEY
NOT DETECTED
ERROR: WRONG
CHECKSUM
Fault Messages (ASCII in Alphabetical Order)
Can User
Explanation
Correct?
Yes The ethernet did not
initialize correctly.
Yes An interim message that
displays while the printer
discards host data it
cannot use because a
fault condition exists.
While this message
displays, the asterisk (*)
rotates.
No Problem programming
Boot Code.
Yes The printer cannot find
the data controller
program or the validation
checksum is corrupt.
No nnnnnnnnnnnnnnnnnnnn
n is the serial number of
the printer's security key.
The SPX serial number
does not match the
printer's serial number
and cannot be used with
the printer.
No The non-volatile SRAM
on the controller board
has failed.
Yes The printer is not
compatible with the
downloaded program.
Yes The printer does not see
a program in flash
memory.
No The security key is not
present or failed.
No The printer received the
complete program but the
checksum did not match.
The data may have been
corrupted during
downloading.
Printing a Hex Dump
Solution
Cycle power. Wait for "E-Net
Ready" to display, then retry
operation. If it still fails, contact
your authorized service
1
representative.
Wait. When the asterisk (*)
stops rotating, a different fault
message will appear:
troubleshoot the final
message.
Contact your authorized
1
service representative.
Download the program again.
If the message appears,
contact your authorized
1
service representative.
Contact your authorized
1
service representative.
Contact your authorized
1
service representative.
Use the correct emulation
software options(s) for this
printer model.
There is no program in printer
memory. Download the
emulation.
Contact your authorized
1
service representative.
Contact your authorized
1
service representative.
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