Call Services - Avaya DECT R4 Installation Manual

4.2 Call Services

The following options can be accessed when the phone is idle or the current call is parked or held.
1. Press Menu. Scroll the display to
2. Scroll down to Call services and press Select.
3. The list of available services is displayed. Scroll to the required service and press Select.
4. For some functions you may need to enter additional data on the display or select from a list. Do this and press OK
.
5. The phone sends the appropriate signals to the IP Office.
6. Hang up the call.
The available services are:
· Call Pickup Any
Answer the first available call ringing anywhere on the phone system (unless the call is on a private line). Details of
the callers and the original call destination will be displayed.
· Call Pickup
You can use this option to answer a call ringing at another extension. Select the option and enter the extension
number.
· Call UnPark
Retrieve a call from the parked state. To do this you need to enter the park slot number assigned to the call when it
was parked. You can park a call using the Park Call option and assign it an park slot number at the same time that
you or another user can then use to unpark the call.
· Call Waiting Suspend
You can use this option to temporarily switch off
Use this when you do not want a call interrupted by call waiting tones.
· Cancel All Fwd
You can use this option to switch off all your call forwarding. It does not affect the forwarding numbers, just your
use of forwarding. If you have redirected your calls to another phone using follow me on that phone, this option
also cancels the follow me.
· Do Not Disturb On
Your can use this option to switch do not disturb on. Calls to you go to your voicemail mailbox if available,
otherwise they receive busy. They do not follow any forwarding settings. A N for no calls is shown on the phone's
idle screen when you have do not disturb switched on.
· Some numbers can be configured as do not disturb exceptions. You can do this using the one-X Portal for IP
Office application or from the menu of some desk phones (contact your system administrator for details).
Those numbers are able to call you and transfer calls to you while you have do not disturb switched on.
· Do Not Disturb Off
You can use this option to switch do not disturb off. When off, calls will alert the handset and or follow your
forwarding settings.
· Fwd Unconditional On
You can use this option to switch immediate call forwarding on. A forwarding number needs to be set for this to
work, use the Fwd number call service to see and edit your current forwarding number. By default internal and
external calls to you are forwarded but hunt group calls are not. However the settings for internal and hunt group
calls can be adjusted by your system administrator. To switch off forwarding, use Cancel All Fwd.
· Fwd Busy On
You can use this option to switch on forwarding of any additional calls when you are already have a call connected.
If you have call waiting
another one waiting. To switch off forwarding, use Cancel All Fwd.
· Fwd No Answer On
You can use this option to forward any call that rings the handset without being answered. To switch off forwarding,
use Cancel All Fwd.
· The default no answer time used to trigger the forward is 15 seconds. However this time can be adjusted by
your system administrator if required.
· If you use voicemail, the forward is used first. However if the call is still unanswered, the phone system will still
attempt to redirect the call to voicemail. This may not be possible for calls forwarded to external numbers.
DECT R4
IP Office Release 7.0
Calls and press Select.
call waiting
enabled, it is used for additional calls when you already have a call connected and
78
IP Office User Features: Call Services
. It will remain off until the end of your next call.
78
15-601047 Issue 03a (21 February 2011)
Page 75