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Avaya DECT Installation Manual

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DECT
Installation Manual
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38HBKD0001SAH – Issue 14 (27
October 2003)

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Summary of Contents for Avaya DECT

  • Page 1 DECT Installation Manual 38HBKD0001SAH – Issue 14 (27 October 2003)

  • Page 2: Table Of Contents

    Installation ............. 16 IP Office Integration ........49 Unpacking .............. 16 DECT Integration............49 Installing the DECT Control Unit (DCU) ....16 DECT Configuration Software.........51 Installing a DECT Expansion Board (DEB) .... 17 Repeater Base Stations ........ 56 Installing DECT Alog Boards (DAB) ....... 18 Introduction.............56...

  • Page 3: Introduction

    To/From Remaining Base Stations A basic DECT Control Unit (DCU) can support up to 8 Base Stations (with a max. of 4 simultaneous calls per base station) and up to 32 simultaneous calls. With the addition of an Expansion Board a DCU will support an additional 8 Base Stations and hence up to 64 simultaneous calls.

  • Page 4: Dect In Summary

    It is designed for high density local area usage. The DECT system uses the frequency band of 1.88GHz to 1.9GHz. It employs FDMA (Frequency Division Multiple Access) to divide the band into 10 separate carrier frequencies.

  • Page 5: The Dect System

    Introduction - Page 5 The DECT System This section gives a brief overview of the elements within the DECT system. DECT Control Unit (DCU) This unit contains a motherboard with eight DECT Alog Board (DAB) slots. The motherboard itself supports 8 DECT Base Stations. A DECT Expansion Board (DEB) can be added to increase the number of supported base stations to 16.
  • Page 6 Base Station can handle. The Repeater does not need any wiring connection to the Base Station or DECT. The Repeater is designed for wall mounting and is supplied with a plug top PSU fitted with 2 mtrs of cable.
  • Page 7 Link Kit Use of a pair of Link Cards and a Link Cable allows two DCU's to operate as a single system (see Linked DECT Systems on page 60). 20DT Handset Each handset is supplied with a User Guide and battery.

  • Page 8: Site Surveys

    Page 8 - Site Surveys Site Surveys Introduction The site survey is the most crucial part of any DECT installation. It is the stage at which future success or failure of the installation will probably occur. Most issues of customer satisfaction will stem from the site survey and the resultant positioning of the base stations.

  • Page 9: Base Station Coverage: In Theory

    – That base stations only operate in 2-dimensions. In reality the signal forms a sphere rather than a circle. DECT - Installation Manual Page 9 38HBKD0001SAH – Issue 14 (27th October 2003) Base Station Coverage: In Theory...

  • Page 10: Base Station Coverage: In Practice

    Remember that base stations located on different floors will add to the number of overlaps. – Ideally base stations should be a minimum of 25 to 40 metres apart. The number of base station signals which can be monitored by DECT – Handsets is four. –...

  • Page 11: Using The Site Survey Kit

    The Survey Base Station This is an DECT Base Station that is able to transmit without requiring a connected DCU. It is supplied with a suitable mains power supply unit. As well as providing an RSSI/Q52 signal it can accept audio input via a 3.5mm audio-jack input for a manual audio quality check.
  • Page 12 The Survey Base Station will then stay in subscribe mode for one minute. 9. Use the < and > buttons to display the ID numbers of available DECT systems found by the handset. Look for the ID number of the Survey...
  • Page 13 Check that the overlap between coverage areas is at least 10 metres. 6. To return the handset to normal operation, press and hold < until you hear a short bleep. DECT - Installation Manual Page 13 38HBKD0001SAH – Issue 14 (27th October 2003) Using the Site Survey Kit...

  • Page 14: Preparing For Installation

    Windows 3.x/95/200 or NT PC with serial port supporting 9.6K baud minimum (19.2K preferred). Additional Parts Required The following items are required in addition to those supplied by Avaya. DECT Control Unit: (DCU) – 4 x No. 6 Round head screws plus suitable wall fixings.

  • Page 15: Environmental Requirements

    (type CW1308). This can be single or multiple pair cable. EMC Requirements The DECT system is EMC approved and carries CE mark approval. For a particular installation to be EMC compliant, it must meet the following requirements at all times: –...

  • Page 16: Installation

    6. Ensure you read and understand any documentation included with any item. Installing the DECT Control Unit (DCU) The Control Unit is supplied with a 2m power cable for mains power supply connection. It is also supplied with a 5m cable for connection to the MDF and a software disk(s).

  • Page 17: Installing A Dect Expansion Board (Deb)

    C ove r Fixing S cre ws (plus two on e ithe r side ) 3. Insert the two plastic pillars supplied with the DECT Expansion Board into the motherboard. P owe r S upply...

  • Page 18: Installing Dect Alog Boards (Dab)

    Installing DECT Alog Boards (DAB) The Control Unit has eleven slots for device cards. From the right, the first 8 slots are for DECT Alog Boards (DAB or DAB-ER), i.e. two-wire links to the PBX. The DAB is used for timed break recall (TBR) analogue links and is the board used for connections to switch analogue circuits.
  • Page 19 5. Use the System Details form at the back of the manual to record PBX extension numbers against the matching DAB and channel numbers. DECT - Installation Manual Page 19 38HBKD0001SAH – Issue 14 (27th October 2003) Installing DECT Alog Boards (DAB)
  • Page 20 20% of analogue trunks automatically connect directly to analogue two- wire extension sockets during power failures. Due to regulatory approval restrictions on DECT systems, INDeX DECT DAB channels are not approved for direct connection to the PSTN (this is not due to any technical restrictions). As a result, DAB channels must not be connected to analogue PBX extensions which connect directly to analogue trunks during PBX power failures.

  • Page 21: Installing Dect Base Stations (Dbs)

    Installing DECT Base Stations (DBS) Correct positioning of Base Stations is vital to the performance of the whole system. Before installing any DECT Base Station, ensure that you have accurate plans for its location. If possible consult with the person who performed the site survey.
  • Page 22 Base Station. Whilst this process is being performed the system cannot handle calls (see Base Station Cable Measurement on page 23). Page 22 DECT - Installation Manual Installing DECT Base Stations (DBS) 38HBKD0001SAH – Issue 14 (27th October 2003)

  • Page 23: Base Station Cable Measurement

    5. To re-measure selected cable delays, tick the appropriate box and click on Measure RFP Cable Delay (Chosen). To re-measure the all cable delays click on Measure RFP Cable Delay (All). DECT - Installation Manual Page 23 38HBKD0001SAH – Issue 14 (27th October 2003)

  • Page 24: Altering Dab (Iwu) Card Settings

    – Exchange Code: This digit is prefixed to dialing from the DECT handsets (the default is 0). When used in conjunction with an INDeX switch, leave this field blank as all call routing is done by ARS on the INDeX switch.

  • Page 25: Registering Handsets

    An option account code of up to 7 digits. If set then the account code is entered by the handset as part of the subscription process. – User Name*: Up to 10 characters. Shown on the DECT handset called by the user. – Local No.: The handsets extension number on the attached PBX.

  • Page 26: Subscribing Handsets

    2. Press > until SUBSCRIPTION CREATE appears, then press 3. SEARCH ID appears. Press > until required system ID number appears. (The system ID is printed on the back of the Compact DECT Base Station). The handset displays the ID's of any systems in range. If there are several systems locally, use <...

  • Page 27: Switching Between Systems

    Auto Subscribing Handsets When moving between two locations, both equipped with DECT systems, you can set a handset to automatically subscribe to the other DECT system provided that the handset at been registered on both systems (consult your system manager for details).

  • Page 28: Removing A Subscription

    3. From the non-DECT handset attempt to subscribe to the DECT system using the handset manufacturer's instructions. The subscription will fail as the handset is not registered in the DECT database but during the attempt its serial number will be displayed in the Receive Status display.

  • Page 29: System Testing & Handover

    The 20DT handsets are not classified as 'intrinsically safe electrical equipment' (a special classification for electrical equipment for use in hazardous areas). DECT - Installation Manual Page 29 38HBKD0001SAH – Issue 14 (27th October 2003)

  • Page 30: Using Windows Ccfp Administration

    The CCFP Administration program is Version 8. The CCFP Administration program (see Uploading Flash Software on page 34) is a Windows program for the on-line editing and management of the live DECT system database. Programming requires a PC with a 9-pin D-type serial port or a suitable adapter (see DCU to PC Programming Cable on page 69).

  • Page 31: Starting Ccfp Admin - Direct Connection

    Starting CCFP Admin - Direct Connection Starting CCFP Administration 1. Ensure that the DECT Control Unit is on and that the serial programming cable (see page 69) is connected to it. 2. Locate and click on the CCFP Administration icon.

  • Page 32: Changing The Communications Configuration

    Communications Setup menu. 2. Set the Com. port to match the serial port of your PC connected to your DECT system (for direct serial cable connection) or modem (for remote modem connection to the DECT system). 3. Set the Connection: to the type of connection required.

  • Page 33: Starting Ccfp Admin - Modem Connection

    7. In the Modem control section, select Dial Number. Dialer Setup appears. – Use this menu to select the DECT system you want to dial. Use the Add and Remove buttons to create and delete entries. If you do make any changes ensure that you select Save Database to File to save them.

  • Page 34: Msf Status

    Page 34 - Using Windows CCFP Administration MSF Status The MSF Status page shows messages coming from the DECT system to handsets. The level of status messages can be altered to show more or less information. Checking & changing the Status Level 1.

  • Page 35: Registering Handsets

    '.msf' file. Loading Settings (.dat and .msf text files) WARNING: As CCFP Administration is used to edit the live DECT system database, opening a system settings file on the PC will immediately upload those settings to the connected system.

  • Page 36: Ccfp Options Menus

    PCS 2 and PCS 3 Base Stations cannot be connected together on the same DCU. RFP Load Flash tab should be avoided until further notice from Avaya. It can be seen that there are four operational Base Stations at software PCS3 and four Base Stations are currently down.

  • Page 37: Preferences

    Clear EEPROM data from both the Master and Slave DCU or Solo • Flash software upload. • Blocking and allowing all calls. • Password protection for remote access. • Subscription Request. DECT - Installation Manual Page 37 38HBKD0001SAH – Issue 14 (27th October 2003) Preferences...
  • Page 38 Running subscription from a DH Handset to a Master/Slave DCU subscription requests the MASTER ARI even if the DH Handset is fitted to the Slave DCU Page 38 DECT - Installation Manual Preferences 38HBKD0001SAH – Issue 14 (27th October 2003)
  • Page 39 The file type can be left blank. Choose Save to save in the CCFP Administration Program V5 folder. When finished CCFP Administration Program V5 will prompt Download Completed/OK. Click on OK to continue. DECT - Installation Manual Page 39 38HBKD0001SAH – Issue 14 (27th October 2003) Preferences...
  • Page 40 DH Handset, or when a DH may move out of signal coverage and clears whilst a call is in progress. Page 40 DECT - Installation Manual Preferences 38HBKD0001SAH – Issue 14 (27th October 2003)
  • Page 41 • DH Handset Status. • DH Totals. • Base Station Status. • Base Station Activity Totals. • Restarts of the DCU • DH Handsets Abnormal Releases. DECT - Installation Manual Page 41 38HBKD0001SAH – Issue 14 (27th October 2003) Preferences...
  • Page 42 Master/Slave link system. This will not be applicable to a ‘Solo’ system as there will not be a ‘Master’ daughter board located within the DCU. Page 42 DECT - Installation Manual Preferences 38HBKD0001SAH – Issue 14 (27th October 2003)

  • Page 43: System Diagnostics And Testing

    MENU key options. 1. With the handset on-hook, dial *99985* and press ENTER. 2. To clear the display press < for a few seconds. DECT - Installation Manual Page 43 38HBKD0001SAH – Issue 14 (27th October 2003) Base Stations Signal Checks...

  • Page 44: Msf Messages

    When MSF is first accessed a prompt is given which provides the option to download all the DAB user data available to the DCU. The set of messages are stored as a file on the PC and not on the DECT system on the DECT (see Saving and Loading Files on page 35).

  • Page 45: Composing Messages

    1. Click on Single user and in the user list highlight the user name. 2. Click on Send Message. Sending to a group 1. Click on Group and select the group name. 2. Click on Send Message. DECT - Installation Manual Page 45 38HBKD0001SAH – Issue 14 (27th October 2003) Composing Messages...

  • Page 46: Message Groups

    2. Click on the Remove button below the list of current members in the group. Removing a group 1. Click on Group and select the group name. 2. Click on the Remove button below the group name. Page 46 DECT - Installation Manual Message Groups 38HBKD0001SAH – Issue 14 (27th October 2003)

  • Page 47: Index Integration

    Mobile Twin Numbers INDeX Level 7.2+ provides a Mobile Twin Number option. This option allows the directory number of a DECT handset to be associated with the directory number of another terminal (e.g. a fixed desk telephone). The use of Mobile Twin Number requires entry of a Mobile numbers switch licence on the INDeX.

  • Page 48: Dect Integration

    DECT Integration requires entry of a Mobile Numbers switch licence with Option 1. It also requires the INDeX and DECT Contyrol Unit (DCU) to be linked via a DECT Integration cable.

  • Page 49: Ip Office Integration

    • When a DECT handset is called it will show caller’s name (or CLI)* • When a call is made from a DECT handset (by dialling a number) it will show called name (or CLI)*. • A DECT handset will display the name only in cases where the calling or called extension/number is in internal/external directory.*...
  • Page 50 To install DECT Integration software with IP Office the following steps must be performed in sequence: 1. Perform the Site Survey (see page 8) and install the DECT Control Unit (see page 16). 2. Register each DECT handset using the CCFP Administration program (see page 25).

  • Page 51: Dect Configuration Software

    PC. Perform the following: 1. On the PC running on the same TCP/IP LAN as the IP Office, connect the DECT to the PC using the DCU to PC Programming Cable (see page 69) and leave this connected. 2. Insert the IP Office Administration CD and follow the installation Wizard instructions.
  • Page 52 - When voicemail for the DECT is required that the Voicemail On box is ticked - Where voicemail for the DECT or the DECT is to be slave of a desktop phone (see page 52), that the Voicemail On box is empty.
  • Page 53 IP Office Integration - Page 53 5. Click on Test. If communication with the DECT has not been established, check the connection between the PC and the DECT (see pages 30 and 32 respectively). 6. Click on Handset Extensions to gain access to: From the pull down list, select the extensions allocated to DECT (see page 52).
  • Page 54 4. In the Configuration Tree, open User to display all available users. 5. For the analogue port extension number assigned to the slave DECT handset, right click in the User icon and select Edit. 6. Select the Telephony tab and click the Call Waiting box. Click OK.
  • Page 55 (see page 52). Perform the following: 1. Where appropriate, check that the DECT handset is set as a slave of a desktop phone. 2. From Programs/IP Office, open the Manager application. The default password for Administrator is Administrator, however this must be changed as early as possible.

  • Page 56: Repeater Base Stations

    (see Site Surveys on page 8). Currently the only method for doing a site survey with Repeater Base Stations is in conjunction with an installed DCU and DBS or a DBS running on an DECT Demo System.

  • Page 57: Installing A Repeater

    Repeater Base Station. The face of the aerial should be mounted perpendicular to the parent DBS. The DECT system should be installed and the position of the Repeater plus directional aerial tested by making calls before finally fixing the wall mounting plate into place.

  • Page 58: The Repeater Setup Program

    The Repeater Setup program runs on a Windows based PC and require the serial lead and phone doubler from a DECT Repeater Programming kit. Installing the Repeater Setup Program The Repeater Setup program is supplied on floppy disks as a self- installing program.
  • Page 59 6. Click on Read from Repeater and check that the values are as required. 7. Click on Exit. You can now use the Repeater. DECT - Installation Manual Page 59 38HBKD0001SAH – Issue 14 (27th October 2003) The Repeater Setup Program...

  • Page 60: Linked Dect Systems

    Page 60 - Linked DECT Systems Linked DECT Systems Introduction The DECT Link Kit allows two DCU's to be connected. They then act as a single DECT system with one DCU taking the role of master and the other slave.

  • Page 61: Installing A Linked Dect System

    Connect the two cards using the supplied Link Cable. 5. You can program the system using either CCFP or SIO (see either: Programming a Linked DECT System using CCFP on page 61 or Programming a Linked DECT System using SIO on page 62) Programming a Linked DECT System using CCFP 1.

  • Page 62: Programming A Linked Dect System Using Sio

    (the Boot Command Interpreter jumper). 3. Apply power to both cabinets. 4. For Linked DECT systems, that are to be programmed using the SIO interface, the f_app.dd.dat file must be uploaded (see Editing the DECT Database via SIO on page 68).

  • Page 63: Eprom Replacement

    Linked DECT Systems - Page 63 Eprom Replacement For linked DECT cabinets, the Eprom 13298200 must be replaced with an Eprom 13298201 as supplied in the Link Kit. The upgrade requires a PLCC Extractor Tool (RS Component 404-727) and full anti-static precautions.

  • Page 64: Using Sio

    Running SIO SIO is run from DOS. 1. Connect the DECT system or a modem to a PC serial port. 2. Start DOS and go to the directory containing the SIO.EXE files. 3. Enter SIO /Cn where n is the serial port number (if not specified SIO defaults to serial port 1).

  • Page 65: Sio Commands

    F10 - QUIT Exit the SIO program. Shift F1 - BACKUP Downloads the DECT Database to the PC. The command will prompt for a file name (maximum 8 letters ). When complete, the Status Field displays "system back-up complete". Shift F2 - RESTORE Loads a database file onto the DECT.
  • Page 66 Shift F11 - READ SOLO Used to read all the users on a master or solo DCU. Warning: This command can cause the loss of any current calls. Page 66 DECT - Installation Manual SIO Commands 38HBKD0001SAH – Issue 14 (27th October 2003)
  • Page 67 Allows a new exchange code to be written to the DCU. No code should be entered for use with an INDeX PBX. Ctrl F3 - RINGREAD Shows whether the DECT is set to System (S) or Exchange (E) generated ringing. Ctrl F4 - RINGWRITE Allows the DCU ringing source to be entered as either System (S) or Exchange (E).

  • Page 68: Editing The Dect Database Via Sio

    Alternatively restart from the micro-switch on the DCU motherboard. Alt F10 - LOADCODE Loads new program code to the DECT Control Unit. The command will prompt for a file name in the same directory as the SIO program (e.g. FLASH.KTB). During loading the status field shows "program loading".

  • Page 69: Appendices

    For IP Office Integration, use the DCU to PC Programming cable (see above). Note: To maintain the INDeX system's CE and EMC approvals, only the Avaya supplied cable should be used (38YCND00001SAC – 2 metres). INDeX DECT Integration Cable INDeX –...

  • Page 70: Summary Of Installing A New System

    – When system ID is shown, press ENTER twice. 8. INDeX Level 8+ DECT Integration – Set the port type of the two-wire ports to DECT. – Connect the integration cable between the DCU and INDeX. – Set the INDeX port speed to 19200.

  • Page 71: System Details Form

    System Details Form System Name & Location: System Serial (ID) Number = PCS Levels H/W PCS S/W PCS DECT Control Unit (DCU) DECT Analogue Interface (DAB) Cards DECT Base Stations (DBS) Handset Details DAB Card 0 DAB Card Channel Wire Pair PBX Ext No.
  • Page 72 DAB Card 7 DAB Card Channel Wire Pair PBX Ext No. PBX Circuit Handset Serial No User Name Blue/White Orange/Whit Green/White Brown/White Slate/White Blue/Red Orange/Red Green/Red Page 72 DECT - Installation Manual Handset Details 38HBKD0001SAH – Issue 14 (27th October 2003)

  • Page 73: Index

    IWU settings.....24 Transfer flash....34 Coverage Registration ..... 25 Tripod ......11 Practice......10 Remove......45 LD 24 Twinned DECT ....52 Theory......9 Remove subscription..28 Link Kit ......60 Two-wire signalling ..19,20 CW1308......15 Ring frequency ... 19,20 Load .........35 Ringing Frequency ..24 Load CCFP ....31,33...
  • Page 74 The publication of information in this document does not imply freedom from patent or other protective rights of Avaya, or others. Intellectual property related to this product (including trademarks) and registered to Lucent Technologies has been transferred or licensed to Avaya.

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