Tadiran Telecom Emerald ICE Installation Manual page 44

4-2
Emerald ICE HD Voicemail Installation Manual
It is not recommended to leave unused mailboxes active in the system with the default
password of 0000. Unauthorized users may gain access to an unused mailbox and
utilize it to gain entry into the system. It is good practice to delete all unused mailboxes.
Default Mailbox Programming
There are several mailboxes that have been pre-programmed into the system at the
factory. They are:
500 General Delivery Mailbox
555 System Administrator Mailbox
900-906 System Control Mailboxes - DO NOT DELETE OR MODIFY
Adding Subscriber Mailboxes
It is always a good idea to coordinate with the customer and design the system
plan before attempting to program the Emerald ICE HD Voicemail system. The
following information should be gathered from the customer before beginning to
add mailboxes:
1. Determine the digit lengths for both the Mailbox and Extension numbers
and make sure they are entered correctly in the Site Administration screen.
These are usually the same length, but may be different.
2. List the Class of Service and Mailbox type that will be assigned to each
subscriber mailbox.
3. List mailboxes where Multiple Message Waiting Indicators will need to be
assigned.
4. List mailboxes where Outcall dialing will be required and the numbers
that need to be dialed. Also check if they are home or beeper numbers.
5. List mailboxes that will require a dedicated "Dial Zero" option and record
the destination number.
6. Decide which programmable options will be required for each mailbox.
7. Make a list of any special mailboxes that will be required. I.e. Question &
Answer, Bulletin, Status, etc.