16
Backup & Restore Procedures
Overview
16.1
The Emerald ICE HD Voicemail system is shipped with several available methods by
which Backup and Restore operations can be managed. Batch files are pre-installed
in the C:\UTILS directory to handle the loading of drivers for these devices.
The Backup procedure stores a copy of the Customer's configuration data and
mailbox directory structure including all recorded greetings, names and messages
in the system when the Backup is done.
The Restore procedure allows you to restore a previously saved set of Customer
files to an existing system. This allows quick recoveries in the event of a system
failure.
It is also now possible to maintain a library of "clean" Customer configuration
files.
Supported Hardware
16.2
Current hardware systems that have been tested and approved are listed below:
• Iomega ZIP . . . . . . . . . . . . . . . . . . . . . . . .External drive
• Iomega JAZ. . . . . . . . . . . . . . . . . . . . . . . . External drive
• Backpack CD-R. . . . . . . . . . . . . . . . . . . . . External drive
• Imation SuperDisk 120 . . . . . . . . . . . . . . . External drive
The use of external tape drives is not recommended or supported at this time due
to speed and accessability limitations.
Emerald ICE HD Voicemail Installation Manual
16-1
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