Mailbox Daily Detail Report
12.7
This report provides the system administrator with:
•
Incoming usage statistics for billing purposes.
•
Information on how frequently a mailbox is used.
•
Information about the type of callers to the mailbox and information on daily
totals.
Individual Field descriptions are:
From/To
CMP – BOX
Call
Date
WD
Time
Call Duration
Port
User
Run Total
The period that the report covers. The default is daily, but
any period can be requested: weekly, biweekly or monthly.
The maximum period is the previous 30 days.
The mailbox number. If there is data under this column
without a mailbox number the information displayed is for
calls that entered the system without entering a mailbox.
The number of the call, in sequence, made to the given
mailbox(one indicates the first, two indicates the second,
etc.).
The date that calls were received by the mailbox
(month/day/year).
The day of the week in which the call was made to the
given mailbox. (one indicates Sunday, two - Monday . . .
seven - Saturday).
The time the call was made to the mailbox in hours,
minutes and seconds.
The amount of connect time per call in hours, minutes and
seconds
The Emerald ICE HD Voicemail port that was accessed (1 -
24).
The type of caller to access the mailbox: 00 -
non-subscriber, 80 - subscriber.
The total number of calls to ALLmailboxes up to 999999.
Also indicated is the total connect time for ALLmailboxes
in hours, minutes and seconds.
Emerald ICE HD Voicemail Installation Manual
12-7
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