12.10
12-10
Emerald ICE HD Voicemail Installation Manual
Port Statistics By Port
The Port Statistics By Port Report provides the system administrator with
information on the amount of time each port is busy. This information can be used
to help determine if additional ports are necessary for the current volume of traffic
on the system. It also provides information on whether subscribers or
non-subscribers are responsible for the majority of traffic on the system, and
which type of calls are occurring more often, outgoing or incoming.
Individual Field descriptions are:
From/To
The period that the report covers. The default is daily, but any
period can be requested: weekly, biweekly or monthly. The
maximum period is the previous 30 days.
Port
The ICE HD Voicemail port to which the statistics apply. Only
the ports for which the customer is configured will actually be
displayed, i.e. a four-port system will only display four ports
on the system.
# Subs
The number of times subscribers have accessed the port up to
99999.
# Non Subs
The number of times non-subscribers have accessed the port
up to 99999.
# Out
The number of outcall attempts (successful or not) made from
this port up
Total #
The total number of accesses for this port. This is the sum of
both the subscriber and non-subscriber call out attempts.
% Busy
The percentage of time the port was busy.
# XFR
Number of transfers to an extension, attendant or group.
Min in
The amount of inbound connect time in minutes up to 9999.
Min out
The amount of outbound connect time in minutes up to 9999.
Total min
The total of both inbound and outbound connect time in
minutes up to 99999.
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