Cisco 7941G Administration Manual page 196

Status Messages Screen
Message
Load rejected HC
Load Server is invalid
No default router
No DNS server IP
No Trust List installed
Programming Error
Successful: MD5
Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962G Administration Guide for Cisco
Unified Communications Manager 9.0 (SCCP and SIP)
176
Description
The application that was downloaded is
not compatible with the phone's hardware.
Indicates an invalid TFTP server
IP address or name in the Load Server
option.
DHCP or static configuration did not
specify a default router.
A name was specified but DHCP or static
IP configuration did not specify a DNS
server address.
Certificate Trust List (CTL) file or Identity
Trust List (ITL) file is not installed in the
phone.
The phone failed during programming.
The phone attempted an 802.1X
transaction and authentication achieved.
Model Information, Status, and Statistics
Possible Explanation and Action
Occurs if you were attempting to install a version of
software on this phone that did not support hardware
changes on this newer phone.
Check the load ID assigned to the phone (from Cisco
Unified Communications Manager, choose Device >
Phone). Enter the load displayed on the phone. See
Firmware Version Screen, on page 182
phone setting.
The Load Server setting is not valid. The Load Server
specifies a TFTP server IP address or name from
which the phone firmware can be retrieved for
upgrades on the phones.
Check the Load Server entry (from Cisco Unified
Communications Manager Administration, choose
Device > Phone).
If the phone has a static IP address, verify that the
default router has been configured. See
Configuration Menu, on page 101
If you are using DHCP, the DHCP server has not
provided a default router. Check the DHCP server
configuration.
If the phone has a static IP address, verify that the
DNS server has been configured. See
Configuration Menu, on page 64
If you are using DHCP, the DHCP server has not
provided a DNS server. Check the DHCP server
configuration.
Occurs if the CTL file is not configured on the Cisco
Unified Communications Manager and the Cisco
Unified Communications Manager does not support
security by default.
For more information about the CTL file or ITL file,
see Cisco Unified Communications Manager Security
Guide.
Attempt to resolve this error by power cycling the
phone. If the problem persists, contact Cisco technical
support for additional assistance.
The phone achieved 802.1X authentication.
to verify the
Network
for details.
Network
for details.