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Cisco 7941G-GE - IP Phone VoIP Phone Manual

Unified ip phone cisco unified communications manager 6.1 (sccp and sip)
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Table of Contents
Cisco Unified IP Phone
7961G/7961G-GE and
7941G/7941G-GE Phone Guide for
Cisco Unified Communications
Manager 6.1 (SCCP and SIP)
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel:
408 526-4000
800 553-NETS (6387)
Fax:
408 527-0883

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  Summary of Contents for Cisco 7941G-GE - IP Phone VoIP

  • Page 1 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883...
  • Page 3: Common Phone Tasks

    Common Phone Tasks EditDial Edit a number in a call log Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates EndCall Disconnect the current call or the in the United States and certain other countries.
  • Page 4 Phone Screen Icons Video enabled (SCCP only) GPickUp Answer a call ringing in another group Feature Access Line and Call Status iDivert Divert or redirect a call to a voice Feature assigned to button Call Forwarding enabled messaging system Mobility assigned to button Call on hold Join Join together existing calls to...
  • Page 5: Table Of Contents

    Basic Call Handling Placing a Call—Basic Options Placing a Call—Additional Options Answering a Call Ending a Call Using Hold and Resume Using Mute Switching Between Multiple Calls Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 6 Preventing Others from Viewing or Barging a Shared-Line Call Using BLF to Determine a Line State Making and Receiving Secure Calls Tracing Suspicious Calls Prioritizing Critical Calls Using Cisco Extension Mobility Managing Business Calls Using a Single Phone Number OL-14683-01...
  • Page 7 Controlling Line Settings on the Web Setting Up Phones and Access Lists for Mobile Connect Using Cisco WebDialer Understanding Additional Configuration Options Troubleshooting Your Phone General Troubleshooting Viewing Phone Administration Data Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 8 Using the Quality Reporting Tool Cisco One-Year Limited Hardware Warranty Terms Index OL-14683-01...
  • Page 9: Getting Started

    Using Call Logs and Directories, page Listen to your voice messages Accessing Voice Messages, page See softkey and icon definitions See the Quick Reference Card in the front of this guide. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 10: Finding Additional Information

    Finding Additional Information You can access the most current Cisco Unified IP Phone documentation on the World Wide Web at this URL: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html You can access the Cisco website at this URL: http://www.cisco.com/ International Cisco websites can be accessed from this URL: http://www.cisco.com/public/countries_languages.shtml...
  • Page 11: Cisco Product Security Overview

    This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S.
  • Page 12: Connecting Your Phone

    Connecting Your Phone Your system administrator will likely connect your new Cisco Unified IP Phone to the corporate IP telephony network. If that is not the case, refer to the graphics and table below to connect your phone. 10/100 SW...
  • Page 13 Adjusting the Handset Rest (Optional) Cisco recommends adjusting the handset rest, particularly when wall-mounting the phones, as this will ensure that the receiver will not readily slip out of the cradle. See the table below for instructions.
  • Page 14 Beyond the physical, mechanical and technical performance, the audio portion of a headset must sound good to you (the user) and to the party on the far end. Sound is subjective and Cisco cannot guarantee the performance of any headsets or handsets, but some of the headsets and handsets on the sites listed below have been reported to perform well on Cisco Unified IP Phones.
  • Page 15: An Overview Of Your Phone

    An Overview of Your Phone An Overview of Your Phone The Cisco Unified IP Phone 7961G and 7961G-GE (gigabit Ethernet version) and the 7941G and 7941G-GE (gigabit Ethernet version) are full-feature telephones that provide voice communication over the same data network that your personal computer uses, allowing you to place and receive phone calls, put calls on hold, transfer calls, make conference calls, and so on.
  • Page 16 Cisco Unified IP Phone 7961G and 7961G-GE Cisco Unified IP Phone 7941G and 7941G-GE OL-14683-01...
  • Page 17 Opens/closes the Directories menu. Use it to Using Call Logs, page 47 access call logs and directories. Help button Activates the Help menu. Accessing the Help System on Your Phone, page 13 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 18: Understanding Lines And Calls

    Lines—Each line corresponds to a directory number or intercom number that others can use to call you. The Cisco Unified IP Phone 7961G/7961G-GE supports one to six lines and the Cisco Unified IP Phone 7941G/7941G-GE supports one to two lines, depending on configuration. To see how many lines you have, look at the right side of your phone screen.
  • Page 19: Understanding Line And Call Icons

    Receiving Intercom Calls, page Two-way The recipient pressed the intercom line to activate two-way audio with intercom call the caller. See Placing or Receiving Intercom Calls, page Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 20: Understanding Phone Screen Features

    Understanding Phone Screen Features This is what your main phone screen might look like with active calls and several feature menus open: 77961 Primary phone Displays the phone number (directory number) for your primary phone line. line When several feature tabs are open, the phone number and the time and date alternate display in this area.
  • Page 21: Understanding Feature Buttons And Menus

    Highlight a menu item, then press twice quickly. Get help using Help Press twice quickly. Select the help topic you need. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 22: Understanding Feature Availability

    Understanding Feature Availability Depending on your phone system configuration, features included in this Phone Guide might not be available to you or might work differently on your phone. Contact your support desk or system administrator for information about feature operation or availability. You can access many features either by using a softkey or by pressing a line button.
  • Page 23: Understanding Sip Vs. Sccp

    To learn which protocol your phone is using, you can ask your system administrator or you can choose > Model Information > Call Control Protocol on your phone. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 24: Basic Call Handling

    You can perform basic call-handling tasks using a range of features and services. Feature availability can vary; see your system administrator for more information. Placing a Call—Basic Options Here are some easy ways to place a call on your Cisco Unified IP Phone. For more information, If you want to...
  • Page 25: Placing A Call-Additional Options

    Make a priority (precedence) Enter the MLPP access number, then Prioritizing Critical Calls, call (SCCP phones only) enter the phone number. page 40 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 26: Answering A Call

    2. After the tone, enter a client matter (SCCP phones only) code (CMC) or a forced authorization code (FAC). Place a call using your Cisco Log in to the Cisco Extension Mobility Using Cisco Extension Extension Mobility profile service on a phone. Mobility, page 42 Make a call from a cellular 1.
  • Page 27 If parties on a call hear a beep tone, the call might be monitored or recorded. Ask your system administrator for more information. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 28: Ending A Call

    Ending a Call To end a call, hang up. Here are some more details. If you want to... Then... Hang up while using the handset Return the handset to its cradle. Or press EndCall. Hang up while using the headset Press .
  • Page 29: Using Mute

    With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use Mute with the handset, speakerphone, or a headset. If you want to... Then... Toggle Microphone on Press Toggle Microphone off Press Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 30: Switching Between Multiple Calls

    Switching Between Multiple Calls You can switch between multiple calls on one or more lines. If the call that you want to switch to is not automatically highlighted, use the Navigation button to scroll to it. If you want to... Then...
  • Page 31: Transferring Calls

    3. Wait for the transfer recipient to answer. 4. Press Transfer again to complete the transfer or EndCall to cancel. Note If your phone has on-hook transfer enabled, complete the transfer by hanging up. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 32: Sending A Call To A Voice Message System

    If you want to... Then... Transfer two current calls 1. Scroll to highlight any call on the line. to each other (direct 2. Press Select. transfer) without staying on 3. Repeat this process for the second call. the line (SCCP phones only) 4.
  • Page 33: Forwarding Calls To Another Number

    • You can forward your calls to a traditional analog phone or to another IP phone, although your system administrator might restrict the call forwarding feature to numbers within your company. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 34: Using Do Not Disturb

    • Call forwarding is phone line specific. If a call reaches you on a line where call forwarding is not enabled, the call will ring as usual. • Your system administrator can enable a call forward override feature that allows the person receiving your forwarded calls to reach you.
  • Page 35: Making Conference Calls

    Basic Call Handling Making Conference Calls Your Cisco Unified IP Phone allows you to talk simultaneously with multiple parties in a conference call. Using Conference Features You can create a conference in various ways, depending on your needs and the features that are available on your phone.
  • Page 36: Using Join

    Using Join (SCCP phones only) Join allows you to combine two or more existing calls to create a conference in which you are a participant. If you want to... Then... Create a conference by joining 1. From an active call, highlight another call that you want to together existing calls that are include in the conference and press Select.
  • Page 37: Using Cbarge

    If you call a secure Meet-Me conference number from a non-secure phone, your phone displays the message, “Device Not Authorized.” For more information, see Making and Receiving Secure Calls, page Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 38: Viewing Or Removing Conference Participants

    Viewing or Removing Conference Participants During a standard (ad hoc) conference, you can view a list of participants and remove participants. View a list of conference Press ConfList or Conference List. participants Participants are listed in the order in which they join the conference with the most recent additions at the top.
  • Page 39 • Listen to the message in one-way audio. • Speak to the caller by pressing (active intercom line). • Press EndCall with the intercom call in focus. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 40: Advanced Call Handling

    Advanced Call Handling Advanced call-handling tasks involve special features that your system administrator might configure for your phone depending on your call-handling needs and work environment. Speed Dialing Speed dialing allows you to enter an index number, press a button, or select a phone screen item to place a call.
  • Page 41: Picking Up A Redirected Call On Your Phone

    • Pressing PickUp, GPickUp, or Group PickUp or connects you to the call that has been ringing for the longest time. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 42: Storing And Retrieving Parked Calls

    You can park a call when you want to store the call so that you or someone else can retrieve it from another phone in the Cisco Unified Communications Manager system (for example, a phone at a coworker’s desk or in a conference room).
  • Page 43: Logging Out Of Hunt Groups

    • Your system administrator can assign Directed Call Park buttons to available line buttons on your Cisco Unified IP Phone 7961G/GE that has a Cisco Unified IP Phone 7914 Expansion Module. • You can dial directed call park numbers if you do not have Directed Call Park buttons. However, you will not be able to see the status of the directed call park number.
  • Page 44: Understanding Shared Lines

    Understanding Shared Lines Remote-in-Use Icon The Remote-in-Use icon appears when another phone that shares your line has a connected call. You can place and receive calls as usual on the shared line, even when the Remote-in-Use icon appears. Sharing Call Information and Barging Phones that share a line each display information about calls that are placed and received on the shared line.
  • Page 45: Using Barge Features

    • You will be disconnected from a call that you have joined using Barge if the call is put on hold, transferred, or turned into a conference call. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 46: Preventing Others From Viewing Or Barging A Shared-Line Call

    Preventing Others from Viewing or Barging a Shared-Line Call If you share a phone line, you can use the Privacy feature to prevent others who share the line from viewing or barging (adding themselves to) your calls. If you want to... Then...
  • Page 47: Using Blf To Determine A Line State

    Cisco IP network. Encrypted calls are also authenticated. • Non-secure call—At least one of the participating phones or the connection does not support these security features, or the phones cannot be verified. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 48: Tracing Suspicious Calls

    If you want to... Then... Check the security level of a call or Look for a security icon in the top right corner of the call conference activity area, next to the call duration timer: Authenticated call or conference Encrypted call or conference Non-secure call or conference Determine if secure calls can be Contact your system administrator.
  • Page 49 • An MLPP-enabled call retains its priority and preemptive status when you: Put the call on hold – Transfer the call – Add the call to a three-way conference – Answer the call using PickUp – Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 50: Using Cisco Extension Mobility

    Using Cisco Extension Mobility Cisco Extension Mobility (EM) allows you to temporarily configure a Cisco Unified IP Phone as your own. Once you log in to EM, the phone adopts your user profile, including your phone lines, features, established services, and web-based settings. Your system administrator must configure EM for you.
  • Page 51 All phones—Enter 2. – One phone—Enter 1 and enter the number you want to add as – a remote destination, followed by #. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 52 The number is blocked by you or your carrier (shown as “Unknown Number”). – The number is not accurately matched in the Cisco Unified Communications Manager – database; for example, if your number is 510-666-9999, but it is listed as 666-9999 in the database, or your number is 408-999-6666, but it is entered as 1-408-999-6666 in the database.
  • Page 53: Using A Handset, Headset, And Speakerphone

    Switch to the headset or Press , then hang up the handset. speakerphone (from the handset) during a call Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 54: Obtaining A Headset

    If you want to... Then... Switch to the handset (from the Lift the handset (without pushing any buttons). speakerphone or headset) during a call Adjust the volume level for a Press during a call or after invoking a dial tone. call This action adjusts the volume for the handset, speakerphone, or headset, depending on which device is in use.
  • Page 55: Using Call Logs And Directories

    << or >>. To delete the number, press EditDial followed by Delete. (You may need to press the more softkey to display Delete.) 4. Go off-hook to place the call. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 56 If you want to... Then... Dial from a call log 1. Choose > Missed Calls, Placed Calls, or Received Calls. (while connected to 2. Highlight a call record. another call) Note If the Details softkey appears, the call is the primary entry of a multiparty call.
  • Page 57: Directory Dialing

    – See if the phone line in Look for Busy Lamp Field (BLF) indicators. See Using BLF to Determine a the directory is busy Line State, page Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 58: Using Personal Directory On Your Phone

    Access Personal 1. Choose > Personal Directory (exact name can vary). Directory (for PAB 2. Enter your Cisco Unified Communications Manager user ID and PIN, and Fast Dial codes) then press Submit. Search for a PAB 1. Access Personal Directory, then choose Personal Address Book.
  • Page 59 2. Highlight the listing you want and press Select. 3. Press Remove. Log out of Personal 1. Choose > Personal Directory (exact name can vary). Directory 2. Choose Logout. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 60 Tips • Your system administrator can provide you with the user ID and PIN that you need to log in to Personal Directory. • Personal Directory automatically logs you out after a certain amount of time. This time limit can vary.
  • Page 61: Changing Phone Settings

    Changing Phone Settings Changing Phone Settings You can customize your Cisco Unified IP Phone by adjusting the ring tone, background image, and other settings. Customizing Rings and Message Indicators You can customize how your phone indicates an incoming call and a new voice mail message. You can also adjust the ringer volume for your phone.
  • Page 62: Customizing The Phone Screen

    Customizing the Phone Screen You can adjust the characteristics of your phone screen. If you want to... Then... Change the phone 1. Choose > User Preferences > Contrast. screen contrast 2. To make adjustments, press Up, Down or 3. Press Save, or press Cancel. Note If you accidentally save a very light or very dark contrast and cannot see the phone screen display:...
  • Page 63: Accessing Voice Messages

    Send a call to a voice Press iDivert. For more information, see Sending a Call to a Voice Message message system System, page Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 64: Using The User Options Web Pages

    Using the User Options Web Pages Your Cisco Unified IP Phone is a network device that can share information with other network devices in your company, including your personal computer. You can use your computer to log in to your Cisco Unified CM User Options web pages, where you can control features, settings, and services for your Cisco Unified IP Phone.
  • Page 65: Configuring Features And Services On The Web

    3. Edit the entry as needed and click Save. Delete a PAB entry 1. Search for a PAB entry. 2. Select one or more entries. 3. Click Delete Selected. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 66: Configuring Fast Dials On The Web

    Configuring Fast Dials on the Web This section describes how to assign Fast Dials from your User Options web pages. If you want to... Then do this after you log in... Assign a Fast Dial code 1. Create a PAB entry. See Using Your Personal Address Book on the to a PAB entry Web, page...
  • Page 67: Using The Address Book Synchronization Tool

    Microsoft Windows Address Book (if applicable) with your PAB. Entries from your Microsoft Windows Address Book will then be accessible on your Cisco Unified IP Phone and User Options web pages. Your system administrator can give you access to TABSynch and provide detailed instructions.
  • Page 68: Setting Up Phone Services On The Web

    Setting Up Phone Services on the Web Phone services can include special phone features, network data, and web-based information (such as stock quotes and movie listings). You must first subscribe to a phone service before accessing it on your phone. If you want to...
  • Page 69: Controlling User Settings On The Web

    Change the language (locale) for 1. Choose User Options > User Settings. your phone screen 2. Choose an item from the User Locale drop-down list. 3. Click Save. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 70: Controlling Line Settings On The Web

    Your PIN and password allow you to access different features and services. For example, use your PIN to log in to Cisco Extension Mobility or Personal Directory on your phone. Use your password to log in to your User Options web pages and Cisco WebDialer on your personal computer. For more information, ask your system administrator.
  • Page 71 5. In the Line Text Label area, enter a text label. 6. Click Save. Note Your phone uses the ASCII Label field if the phone does not support double-byte character sets. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 72: Setting Up Phones And Access Lists For Mobile Connect

    Setting Up Phones and Access Lists for Mobile Connect When using Cisco Mobile Connect, you must add your cellular and other phones that you want to use to make and receive calls using the same directory numbers as your desk phone. These phones are called remote destinations.
  • Page 73 #—Used as a single digit for exact match. – 5. To add this member to the access list, click Save. 6. To save the access list, click Save. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 74 If you want to... Then do this after you log in... Add a new remote 1. Choose User Options > Mobility Settings > Remote Destinations. destination 2. Select the device from the Name drop-down list box. 3. Click Remote Destinations. 4.
  • Page 75: Using Cisco Webdialer

    Using the User Options Web Pages Using Cisco WebDialer Cisco WebDialer allows you to make calls on your Cisco Unified IP Phone to directory contacts by clicking items in a web browser. Your system administrator must configure this feature for you.
  • Page 76 > Network Configuration > Host Name.) • Use Extension Mobility—If selected, prompts WebDialer to use the Cisco Unified IP Phone that is associated with your Extension Mobility profile (if available). • Do not display call confirmation—If selected, prompts WebDialer to suppress the Make Call page.
  • Page 77: Understanding Additional Configuration Options

    Request a shared line. This allows you Using a Shared Line, page extension for several to use one extension for your desk phones phone and lab phone, for example. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 78 Using Cisco Extension • • A shared line to view or join Mobility, page 42 coworkers’ calls • Cisco Extension Mobility to apply your phone number and user profile to a shared Cisco Unified IP Phone Answer calls frequently Ask your system administrator to set...
  • Page 79: Troubleshooting Your Phone

    Barge Cisco CallBack fails The other party might have call forwarding enabled. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 80: Viewing Phone Administration Data

    Viewing Phone Administration Data Your system administrator might ask you to access administration data on your phone for troubleshooting purposes. If you are asked to... Then... Access network Choose > Network Configuration and select the network configuration data configuration item that you want to view. Access status data Choose >...
  • Page 81 Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com. Follow these steps to access and download the Cisco Information Packet and your warranty and license agreements from Cisco.com.
  • Page 82 Replacement, Repair, or Refund Policy for Hardware Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after receipt of a Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location.
  • Page 83 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 84 Cisco Unified IP Phone Expansion Module using on phone 17, 47 7914 divert calls to voice message system Cisco Unified Video Advantage Cisco WebDialer Do Not Disturb...
  • Page 85 (locale) settings answering calls with Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 86 line buttons, identifying lines navigation button, description of and call forwarding 25, 62 network configuration data, locating and call states and using BLF description of icons on-hook dialing ring patterns for online help, using text label for OPickUp viewing other call pickup, using voice message indicator setting for logging out of hunt groups using from web page...
  • Page 87 Remote-in-Use icon for shared lines mode resume, using speed dial ring patterns, changing buttons, identifying ringer configuring customizing labels 10, 59 indicator for using status data, locating status line, viewing Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1...
  • Page 88 subscriptions, for phone services web-based services suspicious calls, tracing configuring switching calls see also User Options web pages WebDialer whisper wideband handset Tabs, phone and feature TABSynch TAPS, using text, entering on phone Tool for Auto-Registered Phones Support transferring, options for troubleshooting See also QRT URL dialing, from call log...
  • Page 90 Cisco Website at www.cisco.com/go/offices. CCVP, the Cisco logo, and the Cisco Square Bridge logo are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco Systems, Inc.; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo,...

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