Problems With Raid System Configuration - NEC Express5800 User Manual

8-40 Troubleshooting

Problems with RAID System Configuration

Physical device is not correctly displayed on Universal RAID Utility:
If you use LSI Embedded MegaRAID, a part of information on a physical
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device is not correctly displayed on Universal RAID Utility.
It is no problem.
Fail to install the OS:
Did you create a configuration file?
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Create a configuration file by using the configuration utility.
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Fail to start the OS:
Is RAID controller inserted firmly straight into the PCI slot?
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Install the RAID controller properly.
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Is the RAID controller installed in the proper slot?
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Check if the slot is appropriate to the RAID controller. If the same error persists,
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the RAID controller may be faulty. Contact your service representative.
Are hard disk drives properly installed?
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Install them properly.
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Is SAS cable connected correctly? (Check connection status with the server, hard disk
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drives, and additional disk cage.)
Connect the SAS cable properly.
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If the same error persists, the hard disk drive may be faulty. Contact your service
representative.
A hard disk drive fails:
Contact your service representative.
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Rebuild fails:
Is the capacity of the hard disk drive to be rebuilt sufficient?
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The hard disk drive to be rebuilt should have the same capacity of the failed had
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disk drive.
Is RAID0 configured for virtual disk?
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RAID0 has no data redundancy, therefore, Rebuild is disabled in the RAID0
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configuration. Replace the failed hard disk drive, then create the virtual disk again.