8-24 Troubleshooting
Problems with RAID System and RAID Controller
Check the following if the server configuring a RAID System does not operate properly or a utility
does not operate correctly. If a relevant item is found, follow the processing method.
Fail to install the OS:
Is the RAID Controller configured?
Provide proper configuration for the RAID Controller by using the LSI Software
→
RAID Configuration Utility or WebBIOS.
Fail to start the OS:
Is the BIOS of the RAID Controller changed?
Set the BIOS correctly by using the LSI Software RAID Configuration Utility or
→
WebBIOS.
Does POST recognize the RAID Controller?
After making sure that the RAID Controller is connected correctly, then power on
→
the server.
If the RAID Controller is not recognized correctly despite correct connection, the
RAID Controller may be failed. Contact your service representative.
Rebuild fails:
Is the capacity of the hard disk drive to be rebuilt sufficient?
The hard disk drive to be rebuilt should have the same capacity of the failed had
→
disk drive.
Is RAID0 configured?
RAID0 has no data redundancy, therefore, Rebuild is disabled in the RAID0
→
configuration. Replace the failed hard disk drive, create the configuration data
again and initialize the hard disk drives. Then recover the data by using backup
data.
Auto rebuild fails:
Was a sufficient time taken for hot swap of hard disk drives?
To allow the auto rebuild to operate correctly, it should take 90 seconds or longer
→
for the interval between the removal of the failed hard disk drive and the
installation of a new hard disk drive.
Is configuration correct?
Check the setting of auto rebuild by using the LSI Software RAID Configuration
→
Utility.
<Menus to check: Top menu → [Objects] → [Adapter] → [Auto Rebuild]>
* WebBIOS does not have auto rebuild feature.