8-36 Troubleshooting
Problems with RAID System Configuration
Fail to install the OS:
Did you create virtual disk?
Create virtual disks by using WebBIOS.
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Fail to start the OS:
Is RAID controller inserted firmly straight into the PCI slot?
Install the RAID controller properly.
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Is the RAID controller installed in the proper slot?
Check if the slot is appropriate to the RAID controller. If the same error persists,
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the RAID controller may be faulty. Contact your service representative.
Are hard disk drives properly installed?
Install them properly.
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Is SAS cable connected correctly? (Check connection status with the server, hard disk
drives, and additional HDD cage.)
Connect the SAS cable properly.
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If the same error persists, the hard disk drive may be faulty. Contact your service
representative.
A hard disk drive fails:
Contact your service representative.
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Rebuild fails:
Is the capacity of the hard disk drive to be rebuilt sufficient?
The hard disk drive to be rebuilt should have the same capacity of the failed had
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disk drive.
Is RAID0 configured for virtual disk?
RAID0 has no data redundancy, therefore, Rebuild is disabled in the RAID0
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configuration. Replace the failed hard disk drive, then create the virtual disk again.
Check Consistency fails:
Is virtual disk "Degraded"?
Replace the failed hard disk drive with new one, then perform Rebuild.
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Is RAID0 configured for virtual disk?
RAID0 has no data redundancy, therefore, Check Consistency is disabled in the
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RAID0 configuration.