NEC Express5800 series User Manual

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NEC Express5800 Series


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  • Page 1: Nec Esmpro Manager

    NEC Express5800 Series NEC ESMPRO Manager User's Guide 12-2006 ONL-4156aN-COMMON-127-99-0612...
  • Page 2 The NEC product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.
  • Page 3: Table Of Contents

    Before Installing ..........................4 About a Virtual Directory the Web Component Creates ............. 4 Setting Up Network Services ...................... 4 Setting Up the NEC ESMPRO User Group ................4 Installing IIS..........................5 Installing HP OpenView Network Node Manager ..............5 Installation ............................
  • Page 4 ii Contents Configuring the AlertViewer .....................33 Setting Notification Options......................34 Receiving SNMP Traps ......................37 Forwarding Alert Messages .......................38 Automatically Save Alert Log Settings ..................38 Chapter 5 ..........................39 DataViewer.......................... 39 Setting Threshold Limits........................41 Setting Threshold Limits........................41 How Threshold Limits and Reset Values Work................42 Fatal and Warning Limits ......................42 Local Polling..........................43 Mylex GAM Launcher View ......................45...
  • Page 5 ABOUT THE HP OPENVIEW INTEGRATION................87 GETTING STARTED........................87 Setting a Method for Receiving SNMP Traps ................87 Before Executing Auto-discovery of the NEC ESMPRO Agent..........87 USING HP OPENVIEW INTEGRATION..................88 Auto-discovering NEC ESMPRO Agent................... 88 Monitoring the NEC ESMPRO Agent Status................88 Deleting NEC ESMPRO Agent....................
  • Page 6: About This Guide

    Agents across the network. Chapter 3, Using the NEC ESMPRO Manager, explains how to start the NEC ESMPRO Manager, set up network maps, use toolbars and buttons, and get the most out of the NEC ESMPRO Manager. Chapter 4, AlertViewer, describes how to access and read the Alert Log, sort the Alert list, and interpret Alert data.
  • Page 7: Chapter 1

    NEC ESMPRO lets a system administrator manage remote servers across a network. NEC ESMPRO monitors server hardware and software configurations, failures, and performance. With log data collected by NEC ESMPRO, a system administrator can track long-term and short-term performance, monitor server usage, create graphs to record trends, and check server failure rates.
  • Page 8: Configuration

    2 Introducing NEC ESMPRO CONFIGURATION NEC ESMPRO consists of a Manager program that runs on a management computer and an Agent program that runs on servers to be managed. The Manager collects hardware, software, and firmware information from Agents connected to the network. The Manager displays Agent information, failures, and error logs on the screen.
  • Page 9: System Requirements

    Introducing NEC ESMPRO 3 SYSTEM REQUIREMENTS NEC ESMPRO Manager requires the following hardware and software: Hardware – Memory: 20MB of free memory for 32-bit and x64 systems or 230MB for 64-bit Itanium-based systems. – Hard Disk space: 130MB (150MB with Web Component) 100MB (120MB with Web Component) is required for installing the program.
  • Page 10: Chapter 2

    TCP/IP works properly. Setting Up the NEC ESMPRO User Group To use the NEC ESMPRO Manager, you must belong to a user group called the NEC ESMPRO User Group for security purposes. If you are using Windows XP Home Edition, which doesn't...
  • Page 11: Installing Iis

    Installing the NEC ESMPRO Manager 5 Installing IIS If you use the Web Component, install IIS before installing the NEC ESMPRO Manager. Installing HP OpenView Network Node Manager If you use HP OpenView Integration, install HP OpenView Network Node Manager before...
  • Page 12: Installation

    Insert the EXPRESSBUILDER CD into the CD-ROM drive. Click [Setup] on the EXPRESSBUILDER Master Control Menu, and select [NEC ESMPRO] from the pop-up menu appeared. NEC ESMPRO Setup will be displayed. Click [Manager] on NEC ESMPRO Setup Main Menu. NEC ESMPRO Manager Setup starts.
  • Page 13 Installing the NEC ESMPRO Manager 7 Depending on the environment, a dialog box for selecting features to install might appear when you install NEC ESMPRO Manager. Select the features you want to install and click [Next]. [Features] Manager: Basic component of NEC ESMPRO Manager. It is required to install.
  • Page 14 8 Installing the NEC ESMPRO Manager If you select "Web Component" on the previous screen, the "Web Component Information" screen is displayed. Click [Next]. The "Choose Destination Location" screen is displayed. Select the installation target folder, and then click [Next].
  • Page 15 Installing the NEC ESMPRO Manager 9 The "Start Copying Files" screen is displayed. Click [Next]. The "Enter Text" screen is displayed. Specify the NEC ESMPRO User Group, and then click [Next]. Wait a few minutes. As the software is installed, several windows open and then close automatically.
  • Page 16 10 Installing the NEC ESMPRO Manager The "Installation Completed" screen appears. Click [OK]. The installation of the NEC ESMPRO Manager is complete. You may close the NEC ESMPRO Manager menu window manually. Restart the computer before using the NEC ESMPRO Manager.
  • Page 17: Adding/Removing The Optional Features

    Installing the NEC ESMPRO Manager 11 Adding/Removing the Optional Features To add/remove the optional features, set up the NEC ESMPRO Manager again by following the "Installing the Manager Software" process. Select the check box of the feature you want to add, deselect the check box of the feature you want to delete, and then click [Next].
  • Page 18: Chapter 3

    Start Menu. To start the NEC ESMPRO Manager, click the NEC ESMPRO Manager icon. When you start the NEC ESMPRO Manager, an Operation Window similar to the following appears. The left side of the Operation Window is the Tree View that contains a list of icons that represent Agents in the network or maps.
  • Page 19: Tool Bar And Menus

    DataViewer and AlertViewer to identify the problem. Tool Bar and Menus The tool and menu bars at the top of the Operation Window give you access to many NEC ESMPRO functions. The tool bar gives you quick access to many frequently used menu items.
  • Page 20: Detecting Agents Automatically

    14 Using the NEC ESMPRO Manager Detecting Agents Automatically NEC ESMPRO Manager can detect Agents automatically and register an icon on the Map View when it finds them. If you prefer, you can add Agents manually. (See Adding an Icon Manually, page 15.)
  • Page 21: Changing Icon Properties

    Using the NEC ESMPRO Manager 15 Changing Icon Properties After icons are added during Autodiscover, you may want to view and edit their properties. Right-click the icon. Select Properties from the popup menu. Make changes in the Properties window. Use the on-line help for details on field entries.
  • Page 22: Changing An Icon

    16 Using the NEC ESMPRO Manager Changing an Icon Follow this procedure to change an icon's image. You can only change a map icon to another map icon or change a server icon to another server icon. You can determine which is a map icon and which is a server icon in the Icon Type window. (Select Customize and Icon Type from the Options Menu.) In the following figure, city, factory, building...
  • Page 23: Creating An Icon Type

    Using the NEC ESMPRO Manager 17 Creating an Icon Type You can create your own icon types and add them to the Icon Palette. From the Options Menu, select [Customize] - [Icon Type]. Highlight an icon. Icons are listed hierarchically and by type. The new icon type will be placed under the one you highlight here.
  • Page 24: Changing The Popup Menu

    18 Using the NEC ESMPRO Manager Changing the Popup Menu These procedures will show you how to edit the popup menu for an icon type. Once these changes are made to the icon type, new icons created with the icon type have the new popup menu. Popup menus for icons created previously remain unchanged.
  • Page 25: Setting Up Inter-Manager Communication

    Using the NEC ESMPRO Manager 19 Setting Up Inter-Manager Communication These settings define the exchange of information between Managers on maps and agents registered in the remote manager. To establish the inter-Manager communication, you must specify the following. My Manager...
  • Page 26 20 Using the NEC ESMPRO Manager Set parameters for each field. Details are available in the on-line help. Regarding the method of receiving an SNMP Trap, when NOTE: software other than Server Management Manager receives an SNMP Trap, Server Management Manager may not be able to receive an SNMP Trap correctly due to a clash on the SNMP Trap board.
  • Page 27 Using the NEC ESMPRO Manager 21 Neighbor Manager The Neighbor Manager communicates directly with My Manager. The setting for the Neighbor Manager allows managers not registered as Neighbor Managers to communicate via the Neighbor Manager. Define the Neighbor Manager as follows.
  • Page 28 22 Using the NEC ESMPRO Manager Routing Inter-Manager communication to managers not directly connected (not neighboring) requires routing tables. Set up routing paths as follows. From the Options Menu, select Customize/Remote Manager. Select the Routing Manager tab and click [Add] or [Properties].
  • Page 29 Using the NEC ESMPRO Manager 23 Notification Options Define notification options as follows. From the Options Menu, select Customize/Remote Manager. Select the Notification Event tab and click [Add] or [Properties]. Fill in the appropriate information for each field. Details on field entries are available in the on-line help.
  • Page 30: Monitoring Agents

    24 Using the NEC ESMPRO Manager Monitoring Agents After creating the network map, registering Agent icons, and establishing communications, the NEC ESMPRO Manager automatically monitors the Agent status at specific intervals. When the Manager detects a faulty Agent, the icon color changes according to the type of fault.
  • Page 31: Browsing Mif

    Using the NEC ESMPRO Manager 25 BROWSING MIF Screen MIF Browser consists of the following views. Menu Tool Bar Title View Tree View Detail View List View Menu Displays the following menu on MIF Browser. File View Help – File menu Displays the following menu on the File Menu.
  • Page 32: Status Bar

    26 Using the NEC ESMPRO Manager – View menu Displays the following menu on the View Menu. View Tool Bar Status Bar Refresh Status Bar : When Status Bar is checked in the View menu, the Status Bar displays at the bottom of the screen.
  • Page 33: Browsing Mib

    Using the NEC ESMPRO Manager 27 BROWSING MIB Select MIB Browser from the Tools Menu or click the MIB Browser icon on the Toolbar. Select the destination Agent from the Manager Name and Component drop-down lists. Specify the MIBs to be retrieved. You can specify several OIDs at one time. When the OID is not the last one in the directory, all entries under the OID are also selected.
  • Page 34: Chapter 4

    Chapter 4 AlertViewer The AlertViewer displays failures and warnings issued from servers running NEC ESMPRO Agent software. The log provides the date and time of the alert, the server name, and a brief description of the problem. The icon in the Summary column is displayed in alert colors that indicate the severity of the problem.
  • Page 35 AlertViewer 29 The central part of the AlertViewer is the Alert Log in which alert messages are displayed. New alert messages are added to the top of the list as they arrive. Summary — gives a brief description of the alert message. Icon (Summary column) —...
  • Page 36: Message Notification

    30 AlertViewer MESSAGE NOTIFICATION When a new alert message arrives, you may hear a beep and see a notification message similar to the one shown next. (These options are set in the View Menu. See Setting Notification Options, page 34.) If your system has audio capability, you can also specify different sounds to signify different alert levels.
  • Page 37: Getting More Details

    AlertViewer 31 Getting More Details For details on an alert message, double-click on the message line in the AlertViewer. You can also click [Alert Log] on the notification message. A window similar to the following displays the details of the alert message, including corrective actions to take. Once the Details window appears, the message is marked as Read in the Alert Log.
  • Page 38: Finding And Sorting Alert Messages

    32 AlertViewer Finding and Sorting Alert Messages You can search for alert messages by specifying severity, component, or type. Do so as follows: From the Tools menu, select Find. In the dialog box that appears, enter the search criteria you want to use. Click [Find Next].
  • Page 39: Filtering Alert Messages

    AlertViewer 33 Filtering Alert Messages You can filter alert messages by specifying a set of conditions. On the filter bar, click [Add]. In the dialog box that appears, select filtering conditions and name the filter. Click [OK] to save the setting and close the window. Specify filter settings by selecting the drop-down list on the filter bar.
  • Page 40: Setting Notification Options

    34 AlertViewer To view or remove the Tool Bar and Status Bar You can display the Toolbar and Status Bar on the screen or remove them from the screen by checking or removing the check from the appropriate line under the View menu. –...
  • Page 41 AlertViewer 35 Set up notification options as follows: If you don't want to receive any notification messages when alert messages arrive at the AlertViewer, select "Don't display a notification message." If you choose to display notification messages (like the one on page 30), you can also select the type.
  • Page 42 36 AlertViewer Check "Display received time on title" if you want the time to be shown on the title bar of the notification message. "Maximum notification dialogs" allows you to define the maximum number of notification messages displayed at one time. Please refer to on-line help for more details.
  • Page 43: Receiving Snmp Traps

    AlertViewer 37 Receiving SNMP Traps By default, AlertViewer only receives and shows Enterprise Specific traps originating from ESMPRO Agent. You can configure AlertViewer to receive all other SNMP traps. From the Tools menu, select Options and click the "SNMP Trap" tab. A screen similar to the following appears.
  • Page 44: Forwarding Alert Messages

    You can forward alert messages to various destinations by using Alert Manager. Select Report Setting on the Tools menu to invoke Alert Manager. For details regarding Alert Manager, please refer to the NEC ESMPRO Alert Manager User's Guide. Automatically Save Alert Log Settings Automatically Save Alert Log Settings function automatically saves received alert data in files.
  • Page 45: Chapter 5

    DataViewer This section describes the DataViewer and its many options. The DataViewer lets you check hardware and software features on Agents that are monitored by NEC ESMPRO Manager. Access the DataViewer as follows. From the Operation Window, click on an Agent icon to select it.
  • Page 46 40 DataViewer – The Tree View on the left side of the screen lists the folders. – The Information View on the right side of the screen displays the status or statistical information about the Agent – The status bar at the bottom of the window describes the current function and shows the alert color legend.
  • Page 47: Setting Threshold Limits

    When an operation or device reaches the threshold setting, the Agent sends an alert message to the NEC ESMPRO Manager. These messages are displayed in the AlertViewer. After you click the threshold button, a screen similar to the following appears. Set the limits and reset values in either the text fields or on the sliding bar.
  • Page 48: How Threshold Limits And Reset Values Work

    42 DataViewer HOW THRESHOLD LIMITS AND RESET VALUES WORK When a parameter exceeds the threshold limit, an alert message appears in the AlertViewer. The corresponding icons in the DataViewer and Operation Window turn red or yellow to show the warning or abnormal alert status. (The default colors red, yellow, and green are assumed here.) The alert status returns to normal when the parameter falls below the reset value.
  • Page 49: Local Polling

    DataViewer 43 LOCAL POLLING Selecting the Local Polling item on the Tree View shows the following screen. The Local Polling window allows you to monitor data that has an Integer attribute. You can set or change the monitoring data and threshold levels. The [Configure…] button configures local polling settings for the selected item.
  • Page 50 44 DataViewer Specify the OID in Item field. Some OIDs are selectable from the [Browse…] button. Then check the Enable Polling check box. In Item field, enter the OID including the Index. NOTE: When using the [Browse…] button, the location where the Index needs to be specified is shown by "Transmitted Error Packets.
  • Page 51: Mylex Gam Launcher View

    If "GAM Server" doesn't exist in monitor server, this view isn't shown. In case of using NEC ESMPRO Ver.3.8 agent or older version, this launcher view is to be displayed. With NEC ESMPRO Ver.4.0 agent or later version, this viewer is not to be displayed.
  • Page 52: Creating Graphs

    46 DataViewer CREATING GRAPHS The DataViewer lets you create real-time graphs using the dynamic information collected from the Agent. The Graph window displays the change of values using the time increments specified. A graph button appears next to parameters that can be graphed. Clicking the graph button displays a window similar to the following.
  • Page 53: Automatic Data Collection

    DataViewer 47 AUTOMATIC DATA COLLECTION The NEC ESMPRO Manager has a function to collect statistical data automatically within a specific cycle. Setting Up Automatic Data Collection Set up data for automatic collection as follows: On the Operation Window, right-click on the server icon and select "Automatic Data Collection Setting"...
  • Page 54: Saving Data With The Odbc Interface

    48 DataViewer Saving Data with the ODBC Interface When you select ODBC as the data saving mode, a table for the Server Name is created in the specified database. The following information is recorded: – DataName — saves the data name collected, for example, ABC Network Board. –...
  • Page 55 DataViewer 49 ODBC data collection must be specified in NEC ESMPRO and matching information must be entered in your selected database. Initiate ODBC data collection in NEC ESMPRO as follows: Press the "Database …" button on the Automatic Data Collection Setting window.
  • Page 56: Printing Statistical Data

    Data values and graphs are printed on separate sheets. NOTE: From the drop down list, select the form name to print. The NEC ESMPRO Manager comes with a number of forms already set up for you to use. A number of forms are...
  • Page 57: Chapter 6

    Chapter 6 Web Component ABOUT THE WEB COMPONENT The Web Component allows you to use the main functions of the NEC ESMPRO Manager from your Web browser via Web server. The Web Component consists of the following tools. Operation Window Adds, edits or deletes the managed servers, displays maps in a tree structure, and launches tools for managing servers.
  • Page 58: Getting Started

    Click [Edit] of the Authentication and access control group on the Directory Security tab. Then set up the authentication methods. Join the user with the authenticated access to the NEC ESMPRO User Group you specified during installation. Restart the Web server computer.
  • Page 59: Checking The Operation Of The Web Component

    If starting the Operation Window from the above title page displays the following message: 'Failed to collect information. (No authorization was obtained. (5))' the user that you accessed might not belong to the NEC ESMPRO User Group. Check that the setting is correct.
  • Page 60: Before You Manage Server(S) Via Web Browser

    Before You Manage Server(s) via Web Browser Adding the server you want to manage There is no server registered in the NEC ESMPRO Manager right after the installation. Before you manage the server via your web browser, register the server you want to manage using the Manager (not web-based).
  • Page 61: Operation Window

    Web Component 55 OPERATION WINDOW The Operation Window displays a list of the managed servers connected to the network on a map. Server monitor status and server properties can be accessed on the Operation Window. Additionally, tools for managing components can be launched from the Operation Window. Starting the Operation Window Click on the "Operation Window"...
  • Page 62 56 Web Component NOTE: The Web Component uses the same management information as the NEC ESMPRO Manager. Therefore, the maps and servers already registered in the Manager are displayed on the Web Component. The Web Component does not support Inter-Manager communication.
  • Page 63: Registering A Server To Be Managed

    Web Component 57 Registering a Server to be Managed To register a server to the Operation Window, use the Autodiscovery function. If you already have managed server information in hand, you can manually input a host name, a map name, and required information, and register them.
  • Page 64 NEC ESMPRO Manager is performing Autodiscovery or while performing Autodiscovery from other browsers. It is recommended that you edit the map configuration in the NEC ESMPRO Manager before editing the map configuration in the Web Component. Doing so helps you flexibly operate the map configuration.
  • Page 65 Web Component 59 Setting the Agent Version Select the check box of hosts or maps containing hosts you want to update on the Operation Window, and select the Agent Version Update menu from the Menu Bar. Select hosts in the Target Host(s) list, and click [Execute].
  • Page 66 60 Web Component Manually Adding a Map Select the map to which you want to add a new map. Click on Edit above the Map List. Enter an appropriate value in each box on the Area for adding a new map. Click on Add on the Map List.
  • Page 67 Web Component 61 Manually Adding a Host Select the map to which you want to add a new host. Click on Edit above the Host List. Enter an appropriate value in each box on the Area for adding a new host. Click on Add on the Host List.
  • Page 68 62 Web Component Editing Properties of Maps or Hosts Select the map containing the map or host you want to edit. Click on Edit above the Map or Host List. Change the value on the properties of the map or host you want to edit. Click on Update the Selected Component(s) above the Map or Host List.
  • Page 69 Web Component 63 Deleting the Map or Host Select the map containing the map or host you want to delete. Click on Edit above the Map or Host List. Select the check box by the map or host you want to delete. Click on Delete the Selected Component(s) above the Map or Host List.
  • Page 70: Monitoring The Server Status

    64 Web Component Monitoring the Server Status The status of the registered server is automatically monitored, and icons on the Operation Window are changed according to the server status. The following status icons are displayed to show the server status: Status Icon Normal...
  • Page 71: Alertviewer

    Web Component 65 AlertViewer The AlertViewer displays the alert messages sent to the NEC ESMPRO Manager. Starting the AlertViewer Click on "AlertViewer" on the Web Component title page. The AlertViewer starts, and a list of the received alert messages appears.
  • Page 72: Viewing Detailed Alert Information

    66 Web Component Viewing Detailed Alert Information Click on Summary to show the details of the alert. The detailed alert information is displayed in the Details window.
  • Page 73: Dataviewer

    Web Component 67 DataViewer The DataViewer obtains the configuration information on the server in which the NEC ESMPRO Agent is installed and displays it in a tabular form. Displaying Server Configuration Information Position the cursor on a host name on the Operation Window. Click on DataViewer when the pop-up menu appears.
  • Page 74 68 Web Component Select the monitoring item set to be managed from the Monitoring Item list, and click [Collect]. The information on the selected monitoring item set is displayed. NOTE: The Agent Version of a target host must be properly set to start the DataViewer.
  • Page 75: Customizing The Monitoring Item Set

    Customizing the Monitoring Item Set The Monitoring Item Set can be customized. Defining it enables you to flexibly manage the servers. Click [Edit the Monitoring Item Set…] in the upper right corner of the DataViewer window. The Edit Monitoring Item Set window appears. Click [Add] of the Monitoring Item Set.
  • Page 76: Agent Control Panel

    70 Web Component AGENT CONTROL PANEL The Agent Control Panel allows you to change the operational settings of the NEC ESMPRO Agent. Starting the Agent Control Panel Position the cursor over a component on the Operation Window. Click on Agent Control Panel when the pop-up menu appears.
  • Page 77: Changing The Operational Settings

    An item displayed in a pale color indicates that the NEC ESMPRO Agent did not return the information on that item for some reason, for...
  • Page 78 Monitoring the memory dump setting helps avoid problems such that the necessary memory dump for investigating a failure cannot be collected. The dump setting which the memory dump can not be properly obtained is notified to the NEC ESMPRO Manager.
  • Page 79 The CPU tab allows you to set the settings for monitoring CPU load. Monitoring CPU load can provide early detection of a high CPU load rate. The CPU load status is displayed as the status color on the DataViewer. It is reported to the NEC ESMPRO Manager.
  • Page 80 Therefore, you can take action to prevent it, for example, replacing the hard disk. The failure status of the hard disk is reported to the NEC ESMPRO Manager.
  • Page 81 When monitoring the packets is enabled, a failure on a line, a high load placed on a line, and lack of server resources can be detected. A failure of the LAN is reported to the NEC ESMPRO Manager or registered in the event log of the system.
  • Page 82 76 Web Component ESRAS The ESRAS tab allows you to set the settings for activating the Off-line Maintenance Utility. You can execute the preventive maintenance of hardware, isolate a failure, and restore the system according to the events detected from the hardware with the off-line utility.
  • Page 83 The Watchdog Timer tab allows you to set the settings for monitoring system hangs. Monitoring system hangs helps minimize the server stop time and negative effect on the business at the system hangs in automated/unmanned systems. The monitored system hangs is notified to the NEC ESMPRO Manager.
  • Page 84 The Shutdown tab allows you to set the settings for monitoring the status of shutting-down the OS. When monitoring the status of shutting-down is enabled, whether or not the OS is correctly shutdown can be monitored. The monitored system hangs at shutdown is notified to the NEC ESMPRO Manager.
  • Page 85: Blade Server

    Web Component 79 Blade Server The Blade Server tab allows you to set whether or not to report chassis events on a Blade server. The Blade Server has a sensor which is shared by all blades. Therefore, the same chassis event is reported by the agent on each blade, resulting in multiple alerts from a single event.
  • Page 86 80 Web Component Syslog The Syslog tab allows you to configure the settings for monitoring Syslog.
  • Page 87 The monitoring status of managed servers is displayed as the status color on the DataViewer, and it can be seen with the alert notification function of the NEC ESMPRO Manager.
  • Page 88 82 Web Component To use the Local Polling function, follow the instructions below. Click on the Local Polling tab. On the Polling Targets list, click [Configure…] of the target to be registered or changed.
  • Page 89 Web Component 83 Enter the object ID in the Object ID box. The object ID can be selected from the Object ID List by clicking [Browse…] if needed. Set Duration, Interval, Maximum Value and Minimum Value. Set the appropriate threshold values. Enable Polling allows you to set whether or not to monitor MIB.
  • Page 90: Remote Wake Up

    84 Web Component REMOTE WAKE UP The Remote Wake Up function allows you to power on systems on the network. To use the Remote Wake Up function, follow the instructions below. Select the check box of the host or a map containing the host you want to start on the Operation Window, and select the Remote Wake Up menu.
  • Page 91: Remote Shutdown

    Select the hosts to be shut down from the Target Host(s) List, and click [Execute]. NOTE: To use the Remote Shutdown function, the NEC ESMPRO Agent version 3.0 or later needs to be installed on the target host and its...
  • Page 92: Setting The Agent Settings

    86 Web Component Setting the Agent Settings The NEC ESMPRO Agent settings must be set on the target server to run the Remote Shutdown function. Select NEC ESMPRO Agent from the Control Panel. Select "Permit Remote Shutdown / Reboot" on the General tab.
  • Page 93: Chapter 7

    Before Executing Auto-discovery of the NEC ESMPRO Agent Before you execute auto-discovery of the NEC ESMPRO Agent to be managed, the sub map of the managed host needs to be registered on the HP Open View Network Node Manager. If not, auto- discovery cannot be executed for the host.
  • Page 94: Using Hp Openview Integration

    Select the NEC ESMPRO Agent you want to delete from the list, and click [Delete] to delete it. If you click [Select All], all symbols in the list are selected.
  • Page 95: Launching The Alertviewer

    To launch the AlertViewer, select [Tools] - [NEC ESMPRO Manager] - [AlertViewer]. Displaying NEC ESMPRO Agent Traps HP OpenView Integration enables SNMP traps sent by NEC ESMPRO Agent to be displayed on the Alarm Browser of HP OpenView. The ESMPRO/SM Trap Redirection service receives an SNMP trap sent by NEC ESMPRO Agent and sends it to the HP OpenView Network Node Manager (local host).
  • Page 96: Appendix A

    Appendix A Inter-Manager Communication NEC ESMPRO software in a Manager can monitor approximately 100 units, although this number varies according to what is monitored. You can register more than 100 units in the configuration information on the screen. The number of units that can be managed depends on the performance of managers and routers.
  • Page 97 Remote Manager dialog. Indirect communication to a non-adjacent Manager can be made available with the Manager routing function. For details about these procedures, see Setting Up Inter-Manager Communication, in Chapter 3, Using the NEC ESMPRO Manager.
  • Page 98: Appendix B

    MANAGER About versions of NEC ESMPRO Manager and NEC ESMPRO Agent If a version of NEC ESMPRO Manager is older than that of NEC ESMPRO Agent, a problem may occur such as the configuration information cannot be displayed, or received alerts are not correctly displayed, and so forth.
  • Page 99 About using NEC ESMPRO Manager on a machine with a high load – When a machine on which the NEC ESMPRO Manager is installed is under high load: If you use the machine with an extremely high load such as when 100% of the CPU has been used for a long time period, the following message may appear: Communication with NVBASE System Service became invalid.
  • Page 100 About usage of DHCP As NEC ESMPRO Manager manages the system according to its IP Address, a DHCP which assigns IP address dynamically cannot be used. About transmitting and receiving packets between NEC ESMPRO Manager and NEC...
  • Page 101 1) Do not delete/change the NEC ESMPRO User Group after installing the NEC ESMPRO Manager. 2) When the NEC ESMPRO User Group is registered as a global group member, it is necessary to start the Domain Controller before the Manager machine boots.
  • Page 102 When you log on as a user who belongs to the ESMPRO Users Group but does not have Administrators privilege, you cannot use the following functions (unless you specified the default Administrators as the ESMPRO Users Group during installation of NEC ESMPRO Manager): –...
  • Page 103 – If you have changed each item from Receive invalid (red) to Receive valid (green), restore it to "Receive invalid (red)", and change it to "Receive valid (green)" again. To upgrade your operating system Please uninstall NEC ESMPRO Manager before upgrading Operating System.
  • Page 104 98 Notes For Windows Server 2003 and Windows Server 2003 R2, however, upgrade the NEC ESMPRO Manager to this version first, and then upgrade the operating system. Doing so allows you to go on using the NEC ESMPRO Manager. If the Web component has been installed in this case, you may not use it because the World Wide Web Publishing Service is disabled.
  • Page 105 If a monitored server has multiple IP addresses for a single network card, the IP address of the SNMP Response packet from NEC ESMPRO Agent may differ from the source address in the IP header of the SNMP Request packet from NEC ESMPRO Manager.
  • Page 106 DataViewer. In such a case, check it on target servers. Ports used by NEC ESMPRO Manager and Agent NEC ESMPRO Manager and Agent use the following ports. If a firewall is placed between Manager and Agent, or if Windows Firewall is enabled, open the following ports.
  • Page 107 Notes 101 The upper direction shows the direction at start-up, and the lower shows the return. Change both Agent and Manager settings when you change the port number for the Report to Manager (TCP/IP In-Band). The setting method is as follows. <Agent>...
  • Page 108 102 Notes be selected. Between Manager and Manager Function Manager Direction Manager Protocol Remarks (Port) (Port) Inter-Manager Undetermined → 8806 Communication ← The port number can be changed in the Remote Manager dialog by selecting Operation Window menu [Option] → [Customize] → [Remote Manager]. “Undetermined”...
  • Page 109: Web Component

    About display of SCSI Slot General on the Web Component If you are trying to see the ft server information "SCSI Slot General" of the NEC ESMPRO Agent Ver. 3.8 series on DataViewer of the Web Component installed on NEC ESMPRO Manager Ver.
  • Page 110 Under the Windows XP environment, Web Component does not work properly due to the Windows Firewall. Therefore, you need to make settings on a Manager machine. See "Note on using NEC ESMPRO Manager on Windows XP" described in the MANAGER section of this appendix for how to set it.

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