Inter-Tel Axxess User Manual page 111

remote feature access 78
remote messaging 66
secondary extension keys 74
station speed-dial numbers 68
Q
Queueing on the Line 36
R
Receiving
intercom calls 35
outside calls 37
Record-A-Call 70
Recording
personal greetings 61
voice mail directory name 62
Red Lamps 13
Redialing a Number 44
Redirect Calls 43
Redirecting Calls 43
Reminder Messages 56, 78
Remote Access Password 78
Remote Feature Access 78
Remote Messaging 63
Requesting a Callback 34, 36
Requesting Agent Help 80
Restore Program When Call Rings 19
Resync Programmable Keys 28
Returning
to a held call 38
to default operation 59
Returning Your Phone to Default 61
Reverse Text Color 32
Review 32
S
Search Order 65
Searching in the Directories 77
Secondary Extension Appearances 74
Secondary Extension Keys 74
Secondary Language 60
Selecting a Ring Tone 59
Sending
calls to voice mail 37
messages 52
Sending Messages 52
Set Color 31
Set Text 31
Axxess Desktop SoftPhone User Guide
Setting Preferences 58
Setting User Preferences 74
Shortcut Keys 11
SMDR (Station Message Detail Recording) 75
Software 2
Speed Dialing
station speed dial 68
system speed dial 68
Standard Account Codes 75
Station Message Detail Recording (SMDR) 75
Station Speed Dial 68
Switching Keymaps 59
System Administrator 14
System Hold 38
System Speed Dial 69
T
TCP/IP Settings 22, 28
Terminating the ACD Agent Call 83
The Desktop SoftPhone 8
Three Dimension (3D) Buttons 18
Timers 13
To Pick Up (Reverse Transfer) A Call From Another Exten-
sion 41
Tones, Dial 13
Transferring
back to the primary phone 74
Troubleshooting 85
U
Undeleting Messages 51
Undeleting Voice Mail Messages 50, 51
Using
account codes 61
defaults 61
Desktop SoftPhone 15
Record-A-Call 78
remote feature access 78
secondary extension keys 74
the directories 76
voice mail messages 49
V
View Call Log 24
Viewing Speed-Dial Numbers 69
Voice Mail 14
administrator 14
delivery options 52
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