Frequently Asked Questions (Faq) - Inter-Tel Axxess User Manual

F
REQUENTLY
How do I program System Speed-Dial numbers?
Q1.
Only your System Administrator can program System Speed-Dial numbers. You can,
A1.
however, program up to ten Station Speed-Dial numbers (see
How do I change the time and date on my phone?
Q2.
Only your System Administrator can change the time and date. Please contact your
A2.
System Administrator if you notice that the date and time are incorrect.
How can I retrieve messages if I don't know the password for my voice mail?
Q3.
Try using your extension number, which is your default password. Or, maybe you
A3.
don't have a password, in which case pressing
options don't work, contact your System Administrator, who can change or erase the
password for you. You can then retrieve your messages and reset the password, if
desired (see
Why can't I retrieve deleted messages?
Q4.
Voice mail may have erased your message. After a programmed amount of time has
A4.
lapsed, up to 24 hours, voice mail automatically erases all deleted messages (see
page 51). If you attempted to undelete a voice mail within this time frame, however,
your telephone system may not have the latest software (the "undelete" feature was a
recent addition). Or, your voice mail system may not have sufficient space pro-
grammed to store deleted messages. Contact your System Administrator to determine
if this feature is available.
How can I set the number of rings that are allowed before the call is sent to voice
Q5.
mail?
Only your System Administrator can change the number of rings that are allowed
A5.
before the call is forwarded to voice mail.
How can I change the name displayed on my phone?
Q6.
Only your System Administrator can change the user names assigned to extensions.
A6.
Why can't I program a Station Speed-Dial number to the key I want? It keeps saying
Q7.
that the key is non-programmable.
Your System Administrator has programmed that key as a non-programmable key.
A7.
Because you cannot override system programming from your phone, you must choose
another key.
92
A Q
SKED UESTIONS
page 47).
(FAQ)
page 68).
is all you need to do. If these
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Axxess Desktop SoftPhone User Guide