Index - Inter-Tel Axxess User Manual

Index

Symbols
3D Buttons 18
A
About 12
Desktop SoftPhone 1
Voice Processing Unit 12
your phone system 12
Account Codes 75
ACD Hunt Groups 81
Adjusting Your Phone's Viewing Angle 33
Administrators 14
Agent Help 80
Agent IDs 81
Alternate Greeting 61
Always On Top 17
Answering Calls 37
Automatic System Forwarding 43
B
Background Color 26
Background Music 59
C
Call List 20
Call Screening Transfer Method 64
Call Waiting 37
Callbacks 34, 36
Caller ID 23
Calls
answering 37
ending ACD 83
receiving 37
returning to a held caller 38
waiting for called phone 34
Cancel 32
Canceling
messages 47
unheard messages 53
Cascade Levels 67
Changing
call screening transfer method 64
fax destination number 65
Axxess Desktop SoftPhone User Guide
keymaps 59
language 60
message search order 65
voice mail message envelope 63
Currency Character 27
Customizing
feature keys 29
phone settings 17
D
Date, Time, Name, and Extension Number 45
Default Feature Codes 99
Defaults 61
Delivery Options 52
Dial Tones 13
Dialing Speed-Dial Numbers 69
Directories
outside 36
phone 76
search 77
Disabling
automatic call answer 60
background music 59
handsfree 35
hunt group calls 81
paging 71
record-a-call 70
system forwarding 43
Displaying
date, time, and extension number 45
information on your phone 45
outside party's name 45
secondary extension keys 74
speed-dial numbers 69
Distributing Calls 81
DTI Connection Status 85
E
Emergency Calls 37
Enabling
automatic call answer 60
background music 59
handsfree 35
hunt group calls 81
paging 71
record-a-call 70
system forwarding 43
Ending an ACD Hunt Group Call 83
Entering Account Codes 75
95