Screening Calls; Using The Directories; Phone Directory - Inter-Tel Axxess User Manual

S C
CREENING
NOTE:
This feature is available only if your telephone system is equipped with an
Axxess Voice Processor (voice mail).
If your voice mailbox is programmed correctly, you can screen calls that are trans-
ferred from voice mail. This allows you to accept and/or refuse specific calls.
Depending on the transfer method you use, calls from voice mail may be unan-
nounced, announce only, or screened calls (see
If your voice mailbox is programmed for screened calls, you have the following
options when you receive a transfer:
•
Click the ACCEPT menu key or
•
Click the REPLAY menu key or
•
Click the SEND TO V-MAIL menu key or
•
Click the FORWARD menu key or
forward the call to another extension.
•
Click the REFUSE menu key or
U D
SING THE IRECTORIES
With directories, you can use your phone keypad to find names and numbers. You can
then use the directory information to make calls, access features, or leave voice mail
messages.

Phone Directory

The phone directory contains a list of the extension numbers, system speed-dial num-
bers, feature codes, and their associated names. To search for an item, you can enter
the full or partial name. The system will then find the closest match. Once the correct
match is displayed on your phone, you can dial the number or press a key to access
that extension or feature.
To perform a directory search:
1. If your phone is idle, click the DIRECTORY menu key, then click the menu key
for the desired directory (IC DIRECTORY, OUTSIDE DIR, or FEATURE DIR).
If placing a call, choose between OUTSIDE DIR or IC DIRECTORY.
2. Enter letters or numbers (up to 10 characters) using the keyboard.
3. Click the SEARCH menu key to begin the search. If desired, you can use
SCROLL to move alphabetically through the directory.
4. Click the CALL or ACCEPT menu key to dial a number or feature code while it
is displayed.
76
ALLS
page 64 for details).
, or press the minus (-) key to accept the call.
#
to replay the announcement.
1
to send the call to voice mail.
2
and then enter the extension number to
3
to refuse the call.
Axxess Desktop SoftPhone User Guide