Configurations; 911 Emergency Service - User Dialed - STARPLUS DHS-L Technical Manual

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Confi guratio ns

Configurations

These Operator/Attendant features are also available for single line telephones
programmed with Hotel/Motel configurations.

911 Emergency Service - User Dialed

Description
When a room occupant or employee dials for emergency service (911), the operator/
attendant console will be notified and an SMDR record will be generated.
When Forced LCR is enabled for GUEST stations, a GUEST can place an emergency call by
dialing 911 instead of first dialing a [9] to access an outside CO line.
Programming
When a room user dials the CO access code and dials for emergency service (911), the call
will be dialed. But for emergencies, the user may dial 911 directly without dialing the CO
access code, this call 911 must be dialed as well.
To make this possible, Forced LCR for Guest type stations is automatically enabled, and
the LCR table must be programmed for dealing with the 11 digits, and the digit 9 will be
inserted for the prefix code.
The system must be programmed either LCR code length to 1 and the leading to 9 or
Trunk Route length to be 1 and the leading to be 9. Otherwise, the system will not dial
out emergency call by pressing 911 directly without CO access code.
This Feature will only be functional when HOTEL (in Call Handling) is enabled.
Table Examples: The following tables show the coding needed for SLT operation.
LCR- Digit Comparison Table Programming: Tenant1- (01/30)
No. From
001 00
002 12
003 11
004 NONE
005 NONE
006 NONE
007 NONE
008 NONE
009 NONE
010 NONE
Note: From/To: (NONE/0-9, #, *,X)
To
SUN
MON
10
1
1
99
1
1
11
2
2
NONE
- -
- -
NONE
- -
- -
NONE
- -
- -
NONE
- -
- -
NONE
- -
- -
NONE
- -
- -
NONE
- -
- -
Cha pter 5 - HOTEL/MOTEL -- Operator Fea ture s
Date: MM/DD/YY
Time: HH/MM/SS
TUES
WED
THR
1
1
1
1
1
1
2
2
2
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
Time of Week : (NONE/1-10)
FRI
SAT
1
1
1
1
2
2
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
5-3

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