Transfer - STARPLUS DHS-L Technical Manual

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Chapter 3 - Key Station Features, Operation, and Programming

Transfer

Description
There are four (4) types of transfer you may use: screened, unscreened, voice mail, and
one-button transfer. When you conduct a transfer, the outside line is placed on Exclusive
Hold and can only be retrieved at your telephone or the telephone where you transferred
the call. A screened transfer occurs when you announce the call to the person to whom
you are transferring the call.
Operation
To perform an Unscreened CO line or intercom call transfer:
1. Press [HOLD].
2. Dial the station/Hunt Group number where you want to transfer the call.
3. Press [ TRANS] to transfer the call unscreened.
To perform a Screened CO line or intercom call transfer:
1. Press [HOLD].
2. Dial the station/Hunt Group number where you want to transfer the call.
3. Wait for the person you called to answer.
4. Press [ TRANS] to complete the call transfer.
To use One-Button Transfer:
While on a call, press the pre-programmed [DSS] button.
To transfer to a Voice Mail Mailbox:
1. Press [HOLD], then dial the voice mail Hunt group number (e.g., 430).
2. Dial the 3-digit station number of the target mailbox.
3. Press [ TRANS] to complete the call transfer.
Conditions
Ring transfer recall time for any CO line call is programmable, between 16, 30, 60, 90,
and 120 seconds.
When a transferred CO line recalls, the line number and station number where the
call was transferred will be displayed.
Once the outside line changes from Hold to Transfer status, the outside party will
hear Music-on-Hold change to a system-provided Ring Back tone.
Auto Transfer MUST first be enabled to use the One-Button Transfer method.
Press [FEAT] + [5] + [4] to enable Auto Transfer.
Donotpress the[CLEAR] button when processingan incomingcall. This willdisconnect
the call.Thetelephone willreturntothe idle condition followingthe transferoperation.
Transfer