To Change The Ringing Time Before Calls Receive The Courtesy Greeting; To Change The Time Before Unanswered Calls Are Disconnected; Press The Hands-Free Key To Finish Programming; To Have Callers Receive A Customised Courtesy Greeting - Mitel 3000 Administrator's Manual

Mitel 3000 Australia Administrator's Manual

Press the Hands-free Key to finish programming.

The courtesy message can be provided from the Internal source, available on all systems, or
the Voice Module source (if Voicemail Module is fitted). This is selected in the 'Courtesy
Service Source' option in Line programming. If the Voice Module source is chosen you can
enter your own personalised message.
Note: The 'Voice module source' is only available when a Voice Module is installed. (See page
68). If a Voice module is installed, the internal courtesy service option is not available
To change the ringing time before calls receive the Courtesy
greeting
You can change the time that a call will ring before being automatically answered by the
Courtesy Service, as follows:
•
From the Programming Extension, press the PROGRAM Key
•
Press the Scroll Down Key ( ) until 'System programming' is displayed
•
Select 'System programming'
•
Enter the System Programming Password and select 'System'
•
Press the Scroll Down Key ( ) until 'Timers' is displayed
•
Select 'Timers'
•
Press the Scroll Down Key ( ) until 'Courtesy Delay' is displayed
•
Select 'Courtesy delay'
•
Enter the time required in seconds, (01 - 30)
•
Press 'Confirm'.
Press the Hands-free Key to finish programming.
To change the time before unanswered calls are
disconnected
You can change the time that a call will ring before being automatically disconnected by the
Courtesy Service, as follows:
•
From the Programming Extension, press the PROGRAM Key
•
Press the Scroll Down Key ( ) until 'System programming' is displayed
•
Select 'System programming'
•
Enter the System Programming Password and select 'System'
•
Press the Scroll Down Key ( ) until 'Timers' is displayed
•
Select 'Timers'
•
Press the Scroll Down Key ( ) until 'Courtesy service length' is displayed
•
Select 'Courtesy service length'
•
Enter the time required in seconds, (001 - 300). Default is 180 secs.
•
Press 'Confirm'.
Press the Hands-free Key to finish programming.

To have callers receive a customised Courtesy greeting

When a Voice Module is installed, you can program the Courtesy Service feature to select the
Voice Module as the source of the message. This allows you to customise the Courtesy
Service by recording the message you wish returned to the caller.

To record a customised Courtesy greeting

•
From the Programming Extension, press the PROGRAM Key
•
Press the Scroll Down Key ( ) until 'System programming' is displayed
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