Tele-Secretary; To Allow A Extension To See Who An Incoming Call Is For - Mitel 3000 Administrator's Manual

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From the Programming Extension, press the PROGRAM Key
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Press the Scroll Down Key ( ) until 'System programming' is displayed
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Select 'System programming'
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Enter the System Programming Password
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Select 'Extensions'
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Press the Scroll Down Key ( ) until '3.1kHz Extensions' is displayed
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Select '3.1kHz Extensions'
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Select the extensions on which you wish to enable the feature. The extensions with
the feature enabled are indicated by a ♦.
Press the Hands-free Key to finish programming.

TELE-SECRETARY

The Tele-secretary feature allows you to use the names you have associated with the
MSN/DDI numbers of your ISDN lines. Ringing extensions display 'Call for XYZ', where XYZ is
the name associated with the MSN/DDI number being called. When the call is answered and
transferred the extension will see the CLI number, (or name if programmed), as normal.
A typical application is to have different MSN/DDI numbers published as belonging to
different partners in a professional partnership and to program the numbers to ring on a
secretary's extension. With the Tele-secretary feature, the secretary can see who the call is
for and can answer the call with 'Hello, XYZ's office'. If the call is transferred to XYZ, XYZ
will see the caller number, or name if programmed.

To allow a extension to see who an incoming call is for

You must first associate names with MSN/DDI numbers and then enable the Tele-secretary
feature in system programming.
Associate names with the MSN/DDI numbers you want to recognise and program the
extension to ring for these numbers, as described on page 112
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From the Programming Extension, press the PROGRAM Key
•
Press the Scroll Down Key ( ) until 'System programming' is displayed
•
Select 'System programming'
•
Enter the System Programming Password
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Select 'Extensions'
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Press the Scroll Down Key ( ) until 'Tele-secretary' is displayed
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Select 'Tele-secretary'
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Select 'Tele-secretary on' or 'Tele-secretary off' to activate and deactivate the
feature respectively.
Press the Hands-free Key to finish programming.
Mitel 3000 Australia Administrator's Manual
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