Mitel Inter-Tel 5000 Main Cabinet Manuals

Manuals and User Guides for Mitel Inter-Tel 5000 Main Cabinet. We have 9 Mitel Inter-Tel 5000 Main Cabinet manuals available for free PDF download: Installation And Maintenance Manual, User Manual, Getting Started Manual, Reference Manual, Quick Reference Manual

Mitel Inter-Tel 5000 Installation And Maintenance Manual

Mitel Inter-Tel 5000 Installation And Maintenance Manual (468 pages)

Brand: Mitel | Category: Telephone System | Size: 8 MB

Table of Contents

Table of Contents

11
Figures

21
Inter-Tel 5000 V2.4 New Features

25
Document Overview

35
- Chapter 2 : Document Overview
  36
- Intended Audience
  36
- Introduction
  36
- New Manual
  36
- Chapters of the Manual
  37
- Inter-Tel Reference Documents
  38
- British English and American English References
  39
- Document Style Conventions
  39
- References to "Endpoints
  39
- Hazard Identification Methods
  40
- Hazard Identification, Notices, and Notes
  40
- Other Notes
  40
Product Description

41
- Brief System Descriptions
  43
- Chapter 3 : Product Description
  43
- Chapter Overview
  43
- System Evolution
  44
- System Configurations
  45
- Base Server Technology
  47
- Inter-Tel CS-5200/5400/5600 Base Server
  47
- Base Server Interfaces
  48
  - Front of the Chassis
    48
  - Back of the Chassis
    48
- Digital Capability
  49
- Digital Expansion Interface Unit
  49
- Data Port Modules
  50
  - Personal Computer Data Port Module
    50
- Single-Line Adapter
  50
- Trunks and Endpoints
  51
- System Licensing Requirements
  52
- Usb Security Key
  52
  - Licensing Integrity
    53
- Usb Security Key for the Ps-1 Unit
  53
  - Licensing Options for V
    53
- Licensing Scenarios
  54
- Upgrading from Inter-Tel Cs-5200 to Cs
  54
- Licensing for V2.X and Inter-Tel Cs-5600 Upgrades
  55
- Model 8602 Ip Softphone
  55
- Table
  56
  - Endpoint License Categories
    56
  - Endpoint Model-Specific Licensing
    56
  - Ip Gateway Trunk Licensing
    57
  - Software Feature Licensing
    57
    
    Number of Licenses
    57
  - Ip Endpoint Licensing
    57
    
    Endpoint-Specific Licensing
    57
    
    Endpoint License Activation Process
    58
    
    Types of Ip Endpoints
    58
  - Licenses for Inter-Tel 5000 Dei Units
    58
  - System Alarms for Insufficient Licensing
    58
  - IP Resources
    59
  - Expanded System Capacity
    59
  - Networking
    60
  - Ip Device Resource Manager
    60
  - Node Ip Connection Group
    60
  - Basic Voice Mail
    61
  - Optional External Messaging Systems
    61
  - Hardware Summary
    61
  - Features
    61
Specifications

63
- Chapter Overview
  66
- Environmental Requirements
  66
- Software Version Compatibility
  66
- Table
  66
  - Equipment Environmental Requirements
    66
  - System-Wide Specifications
    67
- Chapter 4 : Specifications
  67
- Loop Limits
  67
- Power Supply
  67
- Uninterruptable Power Supply Wattage Requirements
  68
  - Surge/Spike Protection
    68
  - Uninterruptible Power Supply (Ups) Connections
    68
  - Ups Monitoring
    69
    
    Compatible Ups Units
    69
    
    Compatible Usb Hubs
    69
- Table
  70
  - USB Hub Compatibility Chart for the Inter-Tel CS-5200/5400 Platform
    70
- USB Hub Compatibility Chart for the Inter-Tel CS-5600 Platform
  70
- Table
  71
- Trunk Characteristics
  73
  - Connections to the Public Network
    73
  - Capacities
    74
- System Capacities for Systems Running V2.4 and Later
  74
- Maximum Licensing Capacities
  78
- Endpoint Capacities of Inter-Tel 5000 Platforms
  79
  - System Endpoint Capacities
    79
  - Base Server
    80
- Table
  80
  - Dimensions of Inter-Tel 5000 Base Server
    80
  - Chassis Description
    80
  - Motherboard Elements
    81
  - Processor Module with Processor Expansion Card
    82
  - Software-Managed Functions
    83
    
    Ip Resource Application
    83
  - Ip Devices Support
    83
    
    Ip Networking Support
    83
  - Voice Channel Allocations
    83
    
    Dtmf Receivers
    83
  - Interfaces on Front of Base Server
    84
  - Interfaces on Back of Base Server
    85
  - USB Flash Drives
    86
- Compatible USB Flash Drives
  86
  - Base Server Expansion Modules
    87
- Specifications
  87
- Table
  93
  - Processing Server Characteristics
    93
  - Ps-1 Licensing
    93
  - Ps-1 Bios Settings
    94
  - Ps-1 Connection Interfaces
    94
  - Digital Expansion Interface (DEI)
    95
    
    DEI Physical Dimensions
    95
- Table
  95
- Table
  97
- BVM Licenses, Time Slot Group Ports, and IP Resources Allocated
  98
  - Bvm Voice Mail Ports
    99
  - Bvm Forward to E-Mail Characteristics
    99
  - Initial Recording Handling
    99
  - Temporary Files
    99
  - Authentication Supported by Bvm
    100
  - Trunking Capacity and Constraints
    100
  - Trunking
    100
- Trunking Capacity by Type of Module
  101
  - Capacities of All-Trunk Systems
    101
  - Endpoints
    102
- Model 86008620/8622/8662 Dimensions
  102
- Table
  102
  - Ip Devices
    102
    
    Multi-Protocol Endpoint Features
    103
  - Multi-Protocol Endpoints
    103
- Table
  104
  - Mitel IP Endpoint Specifications
    104
  - Ip (Only) Endpoints
    104
- EMC and Safety Regulatory Standards
  105
  - Mitel Ip Endpoint Environmental Conditions
    105
    
    Mitel Ip Endpoint Regulatory Standards
    105
- Table
  105
  - Environmental Conditions
    105
- IP and Wireless IP Endpoint Features
  106
  - Wireless Ip Endpoints
    106
    
    Model 8601 for Pocket Pc
    106
    
    Sip (Only) Softphones
    106
- Multi-Protocol Endpoint LED Flash Rates, ITP Mode
  107
- Multi-Protocol Endpoint LED Flash Rates, SIP Mode
  108
- Table
  109
  - DSS/BLF Dimensions
    109
  - Direct Station Select/Busy Lamp Field Units
    109
- Model 8416 Mini-DSS Unit Dimensions
  110
- Table
  110
  - Model 8416 Mini-Direct Station Select (Mini-Dss) Unit
    110
  - Ip Single Line Adapter (Ip Sla)
    111
  - Optional Handset Amplifiers
    112
  - Playback Devices
    113
  - Attendant Console
    114
  - Personal Computer Application
    114
  - Attendant Service Endpoint
    114
  - IP Network Requirements
    115
  - Network Capability Analysis
    115
  - Performance Criteria
    115
  - Automatic Nat Detection
    117
  - Udp Port Assignments
    117
    
    Mitel IP Endpoint Ports
    118
- Table
  118
  - UDP Port Assignments for V1.X and V2.X
    118
  - Nodes Support
    119
- 99 Nodes Support Component Compatibility
  120
  - Component Compatibility Matrix for 99 Nodes Support
    120
  - Peripheral Equipment
    121
  - Voice Processor
    121
- PC Specifications for Stand-Alone or Remote Programming
  121
  - Smdr/Error Message Output
    121
  - Additional Information
    122
  - Ct Gateway
    122
Installation

123
- Chapter 5: Installation
  127
- Chapter Overview
  128
- Technical Certification Requirement
  128
- Installation Planning
  129
- Inter-Tel 5000 Base Server Chassis
  135
- Base Server Modules
  158
  - Installing a Processor Module (PM-1)
    158
    
    Figure
    158
    
    Processor Module
    158
    
    Components of a Processor Module (PM-1)
    159
    
    Figure
    159
  - Installing a Processor Expansion Card (PEC-1)
    160
    
    Expansion Card Upgrade (Inter-Tel CS-5200 to CS-5400)
    162
    
    Figure
    162
  - Installing a Two-Port Loop Start Module (LSM-2)
    163
    
    Figure
    163
    
    LSM-2 Module
    163
  - Installing a Four-Port Loop Start Module (LSM-4)
    164
  - Figure
    164
  - Installing a Dual T1/E1/PRI Module (T1M-2)
    165
    
    Dual T1/E1/PRI Module
    166
    
    Dual T1/E1/PRI Module Faceplate LED Summary
    166
    
    Figure
    166
  - Installing a Single-Port T1/E1/PRI Module (T1M)
    168
    
    T1M Module
    168
    
    Figure
    169
    
    Single T1/E1/PRI Module Faceplate LED Summary
    169
    
    Single T1/E1/Pri Module Led Summary
    169
  - Installing a Basic Rate Module (BRM-S)
    170
  - Figure
    170
    
    BRM-S Module
    170
    
    Brm-S Online/Off-Line Handling and Led Descriptions
    171
  - Installing a Four-Port Single Line Module (SLM-4)
    172
  - Figure
    172
    
    Parts of the SLM-4, Front and Side Views
    172
- Inter-Tel CS-5600 Processing Server (PS-1)
  173
  - Processing Server (PS-1) Description
    173
    
    Essential Ps-1 Bios Settings
    174
    
    Processing Server (PS-1) Chassis, Front View Without Cover
    174
    
    Ps-1 Hardware
    174
  - Installing the Processing Server (PS-1)
    175
- Digital Expansion Interface (DEI)
  176
- Maintenance Tasks
  209
  - Powering up the System
    209
  - Powering down the System
    210
  - Converting a Database from One Version to Another
    211
  - Saving the System and Voice Processor Databases
    213
  - Restoring the Database
    216
  - Backing up the Database
    218
  - Replacing the Power Fuse
    219
  - Replacing the Processor Module Battery
    220
  - Installing the USB-B Port Serial Driver
    221
  - Retrieving SMDR or Error Message Output Data
    221
  - Using Terminal Emulation to Retrieve Online Messages
    222
  - Installing IP and Multi-Protocol Endpoints
    223
  - Endpoints
    223
    
    Installing IP Endpoints
    223
    
    Physical Interfaces
    227
    
    Wall-Mounting IP Endpoints
    232
    
    Changing Protocol Modes: ITP and SIP
    237
  - Reading IP Endpoint Status Displays
    238
    
    Firmware Download Progress Displays
    238
    
    Download Error Message Displays
    243
    
    Where to Program IP Resources
    243
  - Installation Options for Single Line Endpoints
    244
    
    IP Single-Line Adapter (IP SLA)
    244
    
    Modem Data Port Module
    244
    
    Single Line Modules
    244
    
    Single-Line Adapter (SLA)
    244
  - Installing Digital Endpoints
    245
  - Installing an Optional Headset on a Digital Endpoint
    253
    
    Installing Single Line Adapters (SLA)
    254
  - Wall-Mounting an Sla
    254
  - Installing DID Trunks on an Sla (Usa Only)
    255
- System Upgrades
  257
  - Upgrade Scenarios
    257
  - Upgrading a System
    257
    
    Guidelines for Adding to or Upgrading a System
    258
    
    Upgrading System and Application Software
    259
    
    Removing System Voice Prompts and Inter-Tel Endpoint Firmware
    263
    
    TFTP Server Configuration Example
    264
    
    Upgrading System Memory
    266
  - Upgrading System Software to Version 2.X
    268
    
    Network Environment Requirements
    268
    
    Upgrade Assumptions
    268
    
    Onboard TFTP Server
    269
    
    Firmware Management
    270
    
    Software Packaging
    270
    
    Procedure: Upgrading the System to Version
    271
    
    Installing Mitel IP Endpoints
    276
  - Wall-Mounting Mitel Ip Endpoints
    279
    
    Inter-Tel IP Endpoint Configuration
    283
    
    Mitel 5330/5340 Setup for Teleworking
    283
    
    Upgrade Scenarios
    284
    
    Upgrading Only Software
    285
  - Upgrading from Cs-5200 V1.X or V2.X to Cs-5400 V2.X
    286
  - Upgrading from Cs-5200 V1.X to Cs-5600 V2.X
    287
  - Upgrading from Cs-5400 V1.X or V2.X to Cs-5600 V2.X
    287
    
    Inter-Tel CS-5600 Licensing with USB Security Key
    290
- Optional System Equipment
  291
  - Installing a CT Gateway
    291
  - Installing an External Music Source
    291
  - Installing External Paging Equipment
    293
  - Installing an External Voice Processing System
    294
    
    Attaching a Voice Processing Unit (VPU)
    294
    
    Introduction
    294
    
    Review and Update for Enabling a Voice Processor
    295
  - Installing an IP SLA
    297
    
    Defaulting IP SLA Settings
    298
    
    Placing the IP SLA in Download Mode
    298
  - Installing SIP Gateways
    299
    
    SIP Gateway
    300
  - Installing a Mini-DSS Unit
    302
  - Installing a Single Line Handset Amplifier
    304
  - Installing a DSS/BLF Unit
    304
    
    Gathering Equipment and Materials
    304
    
    Installing a PCDPM
    305
    
    Installing an MDPM
    313
    
    Connecting DSS/BLF Units
    314

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Mitel Inter-Tel 5000 User Manual

Mitel Inter-Tel 5000 User Manual (126 pages)

5000 COMMUNICATIONS PLATFORM

Brand: Mitel | Category: IP Phone | Size: 1 MB

Table of Contents

Table of Contents
3
Chapter 1: Getting Started

9
- Welcome
  11
- About Your IP Phone
  12
  - 5320E/5330E IP Phone Features
    12
  - 5340E IP Phone Features
    14
  - Phone Feature Descriptions
    14
    
    Handset
    14
    
    Display
    15
    
    Ring/Message Indicator
    15
    
    Speaker
    15
    
    Feature Buttons
    15
    
    Dialpad Buttons
    16
    
    Programmable Buttons
    16
    
    Menu Buttons (5340E IP Phones Only)
    17
    
    Navigation Page Buttons
    17
    
    External Speaker
    17
- Phone Signals
  18
- Comfort and Safety Tips
  18
- Viewing the Phone Information
  19
- Using a Headset
  20
- Using the 5310 IP Conference Unit
  21
- Using the Line Interface Module (LIM)
  23
  - Making and Answering Calls Using the Analog Button
    24
  - Making and Answering Calls Using the Failover Mode
    25
Chapter 2: Personalizing Your Phone

27
- Overview
  29
- Adjusting the Viewing Angle
  29
- Changing Volume Levels
  30
- Changing the Ring Tone
  30
- Adjusting the Display Contrast and Brightness
  31
- Changing the Language
  31
- Changing the Text Size on the Display
  32
- Using the Screen Saver
  33
- Viewing Call History
  35
  - Deleting Call Records
    36
  - Reviewing Call Record Icons
    36
- Cutomizing Your Contact List
  37
- Specifying Audio Feedback Options
  38
- Using the Dialpad Buttons to Enter Characters
  39
- Using Programmable Buttons
  41
  - Outside Line Access Codes
    42
  - Extension Numbers
    42
- Listening to Background Music
  46
- Viewing Button Assignments
  46
- Resetting Programmable Buttons
  46
- Resetting the IP Phone to the Default Settings
  47
- Switching Keymaps
  47
- Activating Door Relay
  48
Chapter 3: Answering and Placing Calls

49
- Overview
  51
- Answering Calls
  51
  - Answering Waiting Calls
    51
  - Using Automatic Call Access
    51
  - Redirecting Calls
    52
- Using Automatic Trunk Answer
  52
- Placing Calls
  53
  - Placing Emergency Calls
    53
  - Placing Emergency Calls Using the LIM Line
    53
  - Placing Internal Calls
    54
    
    Requesting a Callback (Queuing the Phone)
    54
    
    Using Camp-On
    54
  - Placing External Calls
    55
  - Redialing a Number
    55
- Using Speed Dial
  56
  - Using System Speed Dial
    56
  - Using Station Speed Dial
    56
    
    Storing Station Speed-Dial Numbers
    56
    
    Dialing Station Speed-Dial Numbers
    57
    
    Deleting Station Speed-Dial Entries
    57
    
    Assigning Speed-Dial Numbers to Programmable Buttons
    57
- Using the Directory
  59
- Using Account Codes
  60
Chapter 4: Call Features

61
Chapter 5: Messages

87

Mitel Inter-Tel 5000 User Manual

Mitel Inter-Tel 5000 User Manual (113 pages)

Brand: Mitel | Category: Handsets | Size: 2 MB

Table of Contents

Table of Contents
3
About Your Phone
9
- Elements of the Handset
  11
- Features and Functions
  12
  - Chargers
    13
  - Contacting Emergency Services
    13
  - Tips for Your Comfort and Safety
    14
  - Frequency Range
    14
  - Exposure to Radio Frequency Signals
    14
  - Environmental Requirements
    15
    
    Chemical Resistance
    15
- Icons and Text in the Display
  16
- Keys and Buttons
  19
  - Off-Hook Key
    19
  - On-Hook and On/Off Keys
    19
  - Navigation/Confirmation Key
    19
    
    Sound off Key
    19
    
    Mute and PTT Button
    19
  - Key Lock and Upper/Lower Case Key
    19
  - Soft Keys
    19
  - Hot Keys
    20
  - Multifunction Button
    20
  - Volume Button
    20
- Alphanumeric Keys
  21
- Headset
  22
Customizing Your Phone
23
Making and Answering Calls
27
Call Handling for Mivoice Business
33
- Hold
  34
- Transfer
  34
- Conference
  35
- Answer Call Waiting
  35
- Callback
  36
- Call Park
  36
Advanced Features for Mivoice Business
37
- Calls
  37
- Call Forward
  38
- Call Pickup
  38
- Do Not Disturb
  38
- Direct Page
  39
- Group Page
  39
- Loudspeaker Page
  39
Call Handling for the Mitel 5000 CP
40
- Hold
  41
- Transfer
  41
- Conference
  42
- Answer Call Waiting
  42
Advanced Features for the 5000 CP
43
- Calls
  43
- Call Operator
  44
- Config Assistant
  44
- Reverse Transfer
  44
Messaging
45
- Message List
  45
- Receive a Message
  45
- Receive a Message with Request for Answer
  50
  - Accept/Reject a Message
    50
- Message Queuing and Message Priority
  50
- Message Priority and Call Priority
  51
- Message Indication Repetition
  52
- Interactive Messaging
  52
- Colored Messaging
  54
- Calling While Reading a Text Message
  54
  - Calling the Message Sender
    54
  - Calling a Different Party
    55
- Message Templates
  55
  - The Templates Menu
    56
  - Answering a Text Message with a Predefined Message
    56
- Mobile Data
  57
  - Send Mobile Data
    57
  - Send Mobile Data with a Prefix
    57
- Procedure Call
  58
- Voice Mail
  59
  - Receive a Voice Mail
    59
  - Check the Voice Mail Inbox
    59
  - One Key Voice Mail Access
    59
Alarm Operation
60
- Push-Button Alarm
  60
- Acoustic Location Signal
  60
- Test Alarm
  60
- Alarm with Location Information
  60
  - Alarm with Data
    61
- Automatic Call after Alarm
  61
Menu Tree
62
- Customizing the Menu Tree
  62
- Calls
  62
- Contacts
  63
- Profile
  64
- Messaging
  65
- Services
  65
- Short Cuts
  66
- Connections
  67
- Settings
  68
- In Call
  69
- Additional in Call Functions
  69
Navigate the Menu
70
- Connections Menu
  70
  - Headsets
    70
  - System
    70
  - In Charger
    73
- Calls Menu
  75
  - Call List
    75
  - Missed Calls
    76
  - Call Time
    76
  - Push to Talk
    77
- Short Cuts Menu
  79
  - Define a Soft Key
    79
  - Define a Hot Key
    80
  - Define a Navigation Key
    80
  - Define the Multifunction or Alarm Button
    81
- Services Menu
  81
  - Add a Service
    81
  - Edit a Service
    82
  - Delete a Service
    82
- Messaging
  82
  - Inbox
    82
  - Write a New Message
    83
  - Unsent Messages
    84
  - Sent Messages
    84
- Profiles Menu
  85
- Contacts Menu
  87
  - Call a Contact
    87
  - Add a Contact
    87
  - Edit a Contact
    88
  - Delete a Contact
    88
  - Central Phonebook
    89
- Settings Menu
  90
  - Sound and Alert Settings
    90
  - Keypad Lock Settings
    92
  - Phone Lock Settings
    93
  - Display Settings
    94
  - Time and Date Settings
    95
  - Answering
    96
  - Change Text Size for Messages
    96
  - Change the Menu Language
    97
  - Change the Owner ID
    97

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Mitel Inter-Tel 5000 Getting Started Manual

Mitel Inter-Tel 5000 Getting Started Manual (76 pages)

Brand: Mitel | Category: Telephone | Size: 0 MB

Table of Contents

Mitel 8568 Telephone Quick Reference Guide

3
Getting Started/Personalizing Your Telephone

11
- Welcome
  
  15
- Getting Started
  
  15
- About Your Telephone
  
  16
  - Telephone Feature Descriptions
    17
    
    Handset
    17
    
    Display
    17
    
    Menu Buttons
    17
    
    Ring/Message Indicator
    17
    
    Speaker
    17
    
    Feature Buttons
    18
    
    Dialpad Buttons
    18
    
    Programmable Buttons
    19
    
    Software Updates
    19
- Telephone Signals
  
  20
- Comfort and Safety Tips
  
  20
- Headset Instructions
  
  21
- Personalizing Your Telephone
  
  23
- Adjusting the Viewing Angle
  
  23
- Installing Designation Cards
  
  24
- Changing Volume Levels
  
  25
- Changing the Ring Tone
  
  25
- Adjusting the Display Contrast
  
  25
- Listening to Background Music
  
  26
- Changing the Language
  
  26
- Using Programmable Buttons
  
  27
  - Additional Programmable Buttons
    27
  - ACD Agent – Log In/Out
    28
  - Default Access Codes
    28
    
    Outside Line Access Codes
    28
    
    Extension Numbers
    28
  - Default Feature Codes
    28
    
    Automatic Trunk Call Access – On/Off
    29
    
    Background Music – On/Off
    29
    
    Call Forward – All Calls
    29
  - Call Logging
    29
  - Conference
    29
    
    Page Receive – On/Off
    30
  - Personal Call Routing Handoff
    30
  - Program Buttons
    30
  - Program Station Password
    30
  - Queue (Callback) Request
    30
  - View Button Assignments
    31
- Resetting Programmable Buttons
  
  31
- Resetting the Telephone to the Default Settings
  
  31
- Switching Keymaps
  
  31
- Viewing Button Assignments
  
  31
- Answering and Placing Calls
  
  33
- Answering Calls
  
  33
  - Answering Waiting Calls
    33
  - Using Automatic Call Access
    33
  - Redirecting Calls
    34
- Using Automatic Trunk Answer
  
  34
- Placing Calls
  
  34
  - Placing Emergency Calls
    34
  - Placing Internal Calls
    35
    
    Requesting a Callback (Queuing the Telephone)
    35
    
    Using Camp-On
    35
  - Placing External Calls
    36
  - Redialing a Number
    36
- Using Speed Dial
  
  36
  - Using System Speed Dial
    36
  - Using Station Speed Dial
    37
    
    Storing Station Speed-Dial Numbers
    37
    
    Using the Dialpad Buttons to Enter Characters
    37
    
    Dialing Station Speed-Dial Numbers
    38
    
    Deleting Speed-Dial Entries
    39
    
    Assigning Speed-Dial Entries to Programmable Buttons
    39
- Using the Directory
  
  40
- Using Account Codes
  
  41
- Using Mute
  
  43
- Using Ring Intercom Always
  
  43
- Call Features
  
  43
- Using Handsfree Mode
  
  43
- Placing Calls on Hold
  
  44
- Entering a Hookflash
  
  44
- Transferring Calls
  
  44
- Viewing Your System Information
  
  45
- Viewing Caller ID Information
  
  45
- Forwarding Calls
  
  45
  - Manual Call Forwarding
    46
  - System Forwarding
    46
- Using Personal Call Routing
  
  47
- Placing Conference Calls
  
  49
- Using Record-A-Call
  
  51
- Using Group Listen
  
  51
- Using Call Logging
  
  52
- Using Secondary Extension Buttons
  
  53
- Remote Programming
  
  53
- Messages
  
  57
- Leaving Messages at Other Extensions
  
  57
- Viewing and Responding to Messages
  
  58
  - Canceling Messages Left at Other Extensions
    58
  - Deleting Waiting Inter-Station Messages
    58
- Using Do-Not-Disturb (DND)
  
  59
- Using Reminder Messages
  
  60
- Paging Other System Users
  
  61
  - Placing a Page Announcement
    61
  - Enabling or Disabling the Paging Feature
    61
- Hunt Groups
  
  63
- Other Hunt Group Features
  
  65
  - Requesting Agent Help
    65
  - Diverting Hunt Group Calls
    65
- Hunt Group Supervisor Features
  
  66
  - Accepting or Rejecting Agent Help Calls
    66
  - Monitoring Calls
    66
  - Using Barge-In
    66
  - Stealing Hunt Group Calls
    66
- Troubleshooting
  
  67
- Contact Information
  
  67
- Error Messages
  
  67
- Troubleshooting Tips
  
  68
- Index
  
  71

Mitel Inter-Tel 5000 User Manual

Mitel Inter-Tel 5000 User Manual (32 pages)

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Brand: Mitel | Category: Voicemail | Size: 0 MB

Table of Contents

Voice Mail
1
Table of Contents
5
About Voice Mail

7
Automatic Speech Recognition (ASR)

7
Mailbox Access

8
Message Features

11
Mailbox Preferences

16
Voice Mail Directory

20
E-Mail Reader

22
Troubleshooting Tips

27
Voice Mail Flowchart (Without E-Mail Reader)

29
Voice Mail Flowchart (with E-Mail Reader)

30

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Table of Contents

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Table of Contents

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Table of Contents

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