Mitel Inter-Tel 5000 Manuals

Manuals and User Guides for Mitel Inter-Tel 5000. We have 9 Mitel Inter-Tel 5000 manuals available for free PDF download: Installation And Maintenance Manual, User Manual, Getting Started Manual, Reference Manual, Quick Reference Manual

Mitel Inter-Tel 5000 Installation And Maintenance Manual (468 pages)

Brand: Mitel | Category: Telephone System | Size: 8.34 MB

Table of Contents

11
Figures

21
Inter-Tel 5000 V2.4 New Features

25
Document Overview

35
- Chapter 2 : Document Overview
  36
- Intended Audience
  36
- Introduction
  36
- New Manual
  36
- Chapters of the Manual
  37
- Inter-Tel Reference Documents
  38
- British English and American English References
  39
- Document Style Conventions
  39
- References to "Endpoints
  39
- Hazard Identification Methods
  40
- Hazard Identification, Notices, and Notes
  40
- Other Notes
  40
Product Description

41
- Brief System Descriptions
  43
- Chapter 3 : Product Description
  43
- Chapter Overview
  43
- System Evolution
  44
- System Configurations
  45
- Base Server Technology
  47
- Inter-Tel CS-5200/5400/5600 Base Server
  47
- Base Server Interfaces
  48
  - Front of the Chassis
    48
  - Back of the Chassis
    48
- Digital Capability
  49
- Digital Expansion Interface Unit
  49
- Data Port Modules
  50
  - Personal Computer Data Port Module
    50
- Single-Line Adapter
  50
- Trunks and Endpoints
  51
- System Licensing Requirements
  52
- Usb Security Key
  52
  - Licensing Integrity
    53
- Usb Security Key for the Ps-1 Unit
  53
  - Licensing Options for V
    53
- Licensing Scenarios
  54
- Upgrading from Inter-Tel Cs-5200 to Cs
  54
- Licensing for V2.X and Inter-Tel Cs-5600 Upgrades
  55
- Model 8602 Ip Softphone
  55
- Table
  56
  - Endpoint License Categories
    56
  - Endpoint Model-Specific Licensing
    56
  - Ip Gateway Trunk Licensing
    57
  - Software Feature Licensing
    57
    
    Number of Licenses
    57
  - Ip Endpoint Licensing
    57
    
    Endpoint-Specific Licensing
    57
    
    Endpoint License Activation Process
    58
    
    Types of Ip Endpoints
    58
  - Licenses for Inter-Tel 5000 Dei Units
    58
  - System Alarms for Insufficient Licensing
    58
  - IP Resources
    59
  - Expanded System Capacity
    59
  - Networking
    60
  - Ip Device Resource Manager
    60
  - Node Ip Connection Group
    60
  - Basic Voice Mail
    61
  - Optional External Messaging Systems
    61
  - Hardware Summary
    61
  - Features
    61
Specifications

63
- Chapter Overview
  66
- Environmental Requirements
  66
- Software Version Compatibility
  66
- Table
  66
  - Equipment Environmental Requirements
    66
  - System-Wide Specifications
    67
- Chapter 4 : Specifications
  67
- Loop Limits
  67
- Power Supply
  67
- Uninterruptable Power Supply Wattage Requirements
  68
  - Surge/Spike Protection
    68
  - Uninterruptible Power Supply (Ups) Connections
    68
  - Ups Monitoring
    69
    
    Compatible Ups Units
    69
    
    Compatible Usb Hubs
    69
- Table
  70
  - USB Hub Compatibility Chart for the Inter-Tel CS-5200/5400 Platform
    70
- USB Hub Compatibility Chart for the Inter-Tel CS-5600 Platform
  70
- Table
  71
- Trunk Characteristics
  73
  - Connections to the Public Network
    73
  - Capacities
    74
- System Capacities for Systems Running V2.4 and Later
  74
- Maximum Licensing Capacities
  78
- Endpoint Capacities of Inter-Tel 5000 Platforms
  79
  - System Endpoint Capacities
    79
  - Base Server
    80
- Table
  80
  - Dimensions of Inter-Tel 5000 Base Server
    80
  - Chassis Description
    80
  - Motherboard Elements
    81
  - Processor Module with Processor Expansion Card
    82
  - Software-Managed Functions
    83
    
    Ip Resource Application
    83
  - Ip Devices Support
    83
    
    Ip Networking Support
    83
  - Voice Channel Allocations
    83
    
    Dtmf Receivers
    83
  - Interfaces on Front of Base Server
    84
  - Interfaces on Back of Base Server
    85
  - USB Flash Drives
    86
- Compatible USB Flash Drives
  86
  - Base Server Expansion Modules
    87
- Specifications
  87
- Table
  93
  - Processing Server Characteristics
    93
  - Ps-1 Licensing
    93
  - Ps-1 Bios Settings
    94
  - Ps-1 Connection Interfaces
    94
  - Digital Expansion Interface (DEI)
    95
    
    DEI Physical Dimensions
    95
- Table
  95
- Table
  97
- BVM Licenses, Time Slot Group Ports, and IP Resources Allocated
  98
  - Bvm Voice Mail Ports
    99
  - Bvm Forward to E-Mail Characteristics
    99
  - Initial Recording Handling
    99
  - Temporary Files
    99
  - Authentication Supported by Bvm
    100
  - Trunking Capacity and Constraints
    100
  - Trunking
    100
- Trunking Capacity by Type of Module
  101
  - Capacities of All-Trunk Systems
    101
  - Endpoints
    102
- Model 86008620/8622/8662 Dimensions
  102
- Table
  102
  - Ip Devices
    102
    
    Multi-Protocol Endpoint Features
    103
  - Multi-Protocol Endpoints
    103
- Table
  104
  - Mitel IP Endpoint Specifications
    104
  - Ip (Only) Endpoints
    104
- EMC and Safety Regulatory Standards
  105
  - Mitel Ip Endpoint Environmental Conditions
    105
    
    Mitel Ip Endpoint Regulatory Standards
    105
- Table
  105
  - Environmental Conditions
    105
- IP and Wireless IP Endpoint Features
  106
  - Wireless Ip Endpoints
    106
    
    Model 8601 for Pocket Pc
    106
    
    Sip (Only) Softphones
    106
- Multi-Protocol Endpoint LED Flash Rates, ITP Mode
  107
- Multi-Protocol Endpoint LED Flash Rates, SIP Mode
  108
- Table
  109
  - DSS/BLF Dimensions
    109
  - Direct Station Select/Busy Lamp Field Units
    109
- Model 8416 Mini-DSS Unit Dimensions
  110
- Table
  110
  - Model 8416 Mini-Direct Station Select (Mini-Dss) Unit
    110
  - Ip Single Line Adapter (Ip Sla)
    111
  - Optional Handset Amplifiers
    112
  - Playback Devices
    113
  - Attendant Console
    114
  - Personal Computer Application
    114
  - Attendant Service Endpoint
    114
  - IP Network Requirements
    115
  - Network Capability Analysis
    115
  - Performance Criteria
    115
  - Automatic Nat Detection
    117
  - Udp Port Assignments
    117
    
    Mitel IP Endpoint Ports
    118
- Table
  118
  - UDP Port Assignments for V1.X and V2.X
    118
  - Nodes Support
    119
- 99 Nodes Support Component Compatibility
  120
  - Component Compatibility Matrix for 99 Nodes Support
    120
  - Peripheral Equipment
    121
  - Voice Processor
    121
- PC Specifications for Stand-Alone or Remote Programming
  121
  - Smdr/Error Message Output
    121
  - Additional Information
    122
  - Ct Gateway
    122
Installation

123
- Chapter 5: Installation
  127
- Chapter Overview
  128
- Technical Certification Requirement
  128
- Installation Planning
  129
- Inter-Tel 5000 Base Server Chassis
  135
- Base Server Modules
  158
  - Installing a Processor Module (PM-1)
    158
    
    Figure
    158
    
    Processor Module
    158
    
    Components of a Processor Module (PM-1)
    159
    
    Figure
    159
  - Installing a Processor Expansion Card (PEC-1)
    160
    
    Expansion Card Upgrade (Inter-Tel CS-5200 to CS-5400)
    162
    
    Figure
    162
  - Installing a Two-Port Loop Start Module (LSM-2)
    163
    
    Figure
    163
    
    LSM-2 Module
    163
  - Installing a Four-Port Loop Start Module (LSM-4)
    164
  - Figure
    164
  - Installing a Dual T1/E1/PRI Module (T1M-2)
    165
    
    Dual T1/E1/PRI Module
    166
    
    Dual T1/E1/PRI Module Faceplate LED Summary
    166
    
    Figure
    166
  - Installing a Single-Port T1/E1/PRI Module (T1M)
    168
    
    T1M Module
    168
    
    Figure
    169
    
    Single T1/E1/PRI Module Faceplate LED Summary
    169
    
    Single T1/E1/Pri Module Led Summary
    169
  - Installing a Basic Rate Module (BRM-S)
    170
  - Figure
    170
    
    BRM-S Module
    170
    
    Brm-S Online/Off-Line Handling and Led Descriptions
    171
  - Installing a Four-Port Single Line Module (SLM-4)
    172
  - Figure
    172
    
    Parts of the SLM-4, Front and Side Views
    172
- Inter-Tel CS-5600 Processing Server (PS-1)
  173
  - Processing Server (PS-1) Description
    173
    
    Essential Ps-1 Bios Settings
    174
    
    Processing Server (PS-1) Chassis, Front View Without Cover
    174
    
    Ps-1 Hardware
    174
  - Installing the Processing Server (PS-1)
    175
- Digital Expansion Interface (DEI)
  176
- Maintenance Tasks
  209
  - Powering up the System
    209
  - Powering down the System
    210
  - Converting a Database from One Version to Another
    211
  - Saving the System and Voice Processor Databases
    213
  - Restoring the Database
    216
  - Backing up the Database
    218
  - Replacing the Power Fuse
    219
  - Replacing the Processor Module Battery
    220
  - Installing the USB-B Port Serial Driver
    221
  - Retrieving SMDR or Error Message Output Data
    221
  - Using Terminal Emulation to Retrieve Online Messages
    222
  - Installing IP and Multi-Protocol Endpoints
    223
  - Endpoints
    223
    
    Installing IP Endpoints
    223
    
    Physical Interfaces
    227
    
    Wall-Mounting IP Endpoints
    232
    
    Changing Protocol Modes: ITP and SIP
    237
  - Reading IP Endpoint Status Displays
    238
    
    Firmware Download Progress Displays
    238
    
    Download Error Message Displays
    243
    
    Where to Program IP Resources
    243
  - Installation Options for Single Line Endpoints
    244
    
    IP Single-Line Adapter (IP SLA)
    244
    
    Modem Data Port Module
    244
    
    Single Line Modules
    244
    
    Single-Line Adapter (SLA)
    244
  - Installing Digital Endpoints
    245
  - Installing an Optional Headset on a Digital Endpoint
    253
    
    Installing Single Line Adapters (SLA)
    254
  - Wall-Mounting an Sla
    254
  - Installing DID Trunks on an Sla (Usa Only)
    255
- System Upgrades
  257
  - Upgrade Scenarios
    257
  - Upgrading a System
    257
    
    Guidelines for Adding to or Upgrading a System
    258
    
    Upgrading System and Application Software
    259
    
    Removing System Voice Prompts and Inter-Tel Endpoint Firmware
    263
    
    TFTP Server Configuration Example
    264
    
    Upgrading System Memory
    266
  - Upgrading System Software to Version 2.X
    268
    
    Network Environment Requirements
    268
    
    Upgrade Assumptions
    268
    
    Onboard TFTP Server
    269
    
    Firmware Management
    270
    
    Software Packaging
    270
    
    Procedure: Upgrading the System to Version
    271
    
    Installing Mitel IP Endpoints
    276
  - Wall-Mounting Mitel Ip Endpoints
    279
    
    Inter-Tel IP Endpoint Configuration
    283
    
    Mitel 5330/5340 Setup for Teleworking
    283
    
    Upgrade Scenarios
    284
    
    Upgrading Only Software
    285
  - Upgrading from Cs-5200 V1.X or V2.X to Cs-5400 V2.X
    286
  - Upgrading from Cs-5200 V1.X to Cs-5600 V2.X
    287
  - Upgrading from Cs-5400 V1.X or V2.X to Cs-5600 V2.X
    287
    
    Inter-Tel CS-5600 Licensing with USB Security Key
    290
- Optional System Equipment
  291
  - Installing a CT Gateway
    291
  - Installing an External Music Source
    291
  - Installing External Paging Equipment
    293
  - Installing an External Voice Processing System
    294
    
    Attaching a Voice Processing Unit (VPU)
    294
    
    Introduction
    294
    
    Review and Update for Enabling a Voice Processor
    295
  - Installing an IP SLA
    297
    
    Defaulting IP SLA Settings
    298
    
    Placing the IP SLA in Download Mode
    298
  - Installing SIP Gateways
    299
    
    SIP Gateway
    300
  - Installing a Mini-DSS Unit
    302
  - Installing a Single Line Handset Amplifier
    304
  - Installing a DSS/BLF Unit
    304
    
    Gathering Equipment and Materials
    304
    
    Installing a PCDPM
    305
    
    Installing an MDPM
    313
    
    Connecting DSS/BLF Units
    314
Reference

323
- Chapter Overview
  324
- Replacement Parts
  324
  - Parts Ordering Procedure
    324
  - Rationale for Stocking Spare Parts
    325
  - Parts and Part Numbers
    325
- Technical Support Contact Information
  324
- Chapter 6 : Reference
  325
- System Kits
  325
- Inter-Tel Memory Cards
  326
- Replacement Parts
  326
- Trunk Interfaces/Modules
  327
- Licenses
  328
- Digital Expansion Equipment
  330
- System Software
  330
- Cables
  331
- Direct Station Select (Dss)/Busy Lamp Field (BLF) Equipment
  331
- Analog Single Line Modules
  332
- Batteries
  332
- Endpoints, Softphones, and Related Endpoints
  333
- Documentation
  334
- Endpoints and Endpoint Features
  335
  - Mitel IP Endpoints
    339
  - SIP (Only) Softphone
    342
  - Additional Feature Information
    348
    
    Electret Circuitry
    348
    
    Integrated Speakerphone
    348
    
    Liquid Crystal Display (LCD)
    348
    
    Message Lamp
    348
- Default Feature Codes
  349
  - Optional Headsets
    349
  - Trunk Access Codes
    349
  - Code-Accessible Endpoint Features
    350
  - SIP and ITP Default Feature Codes
    355
  - Administrator Feature Codes
    357
  - Diagnostics Mode Feature Codes
    358
  - Voice Prompts
    358
- Abbreviations and Acronyms
  359
- Glossary
  363

Mitel Inter-Tel 5000 User Manual (126 pages)

5000 COMMUNICATIONS PLATFORM

Brand: Mitel | Category: IP Phone | Size: 1.22 MB

Table of Contents
3
Chapter 1: Getting Started

9
- Welcome
  11
- About Your IP Phone
  12
  - 5320E/5330E IP Phone Features
    12
  - 5340E IP Phone Features
    14
  - Phone Feature Descriptions
    14
    
    Handset
    14
    
    Display
    15
    
    Ring/Message Indicator
    15
    
    Speaker
    15
    
    Feature Buttons
    15
    
    Dialpad Buttons
    16
    
    Programmable Buttons
    16
    
    Menu Buttons (5340E IP Phones Only)
    17
    
    Navigation Page Buttons
    17
    
    External Speaker
    17
- Phone Signals
  18
- Comfort and Safety Tips
  18
- Viewing the Phone Information
  19
- Using a Headset
  20
- Using the 5310 IP Conference Unit
  21
- Using the Line Interface Module (LIM)
  23
  - Making and Answering Calls Using the Analog Button
    24
  - Making and Answering Calls Using the Failover Mode
    25
Chapter 2: Personalizing Your Phone

27
- Overview
  29
- Adjusting the Viewing Angle
  29
- Changing Volume Levels
  30
- Changing the Ring Tone
  30
- Adjusting the Display Contrast and Brightness
  31
- Changing the Language
  31
- Changing the Text Size on the Display
  32
- Using the Screen Saver
  33
- Viewing Call History
  35
  - Deleting Call Records
    36
  - Reviewing Call Record Icons
    36
- Cutomizing Your Contact List
  37
- Specifying Audio Feedback Options
  38
- Using the Dialpad Buttons to Enter Characters
  39
- Using Programmable Buttons
  41
  - Outside Line Access Codes
    42
  - Extension Numbers
    42
- Listening to Background Music
  46
- Viewing Button Assignments
  46
- Resetting Programmable Buttons
  46
- Resetting the IP Phone to the Default Settings
  47
- Switching Keymaps
  47
- Activating Door Relay
  48
Chapter 3: Answering and Placing Calls

49
- Overview
  51
- Answering Calls
  51
  - Answering Waiting Calls
    51
  - Using Automatic Call Access
    51
  - Redirecting Calls
    52
- Using Automatic Trunk Answer
  52
- Placing Calls
  53
  - Placing Emergency Calls
    53
  - Placing Emergency Calls Using the LIM Line
    53
  - Placing Internal Calls
    54
    
    Requesting a Callback (Queuing the Phone)
    54
    
    Using Camp-On
    54
  - Placing External Calls
    55
  - Redialing a Number
    55
- Using Speed Dial
  56
  - Using System Speed Dial
    56
  - Using Station Speed Dial
    56
    
    Storing Station Speed-Dial Numbers
    56
    
    Dialing Station Speed-Dial Numbers
    57
    
    Deleting Station Speed-Dial Entries
    57
    
    Assigning Speed-Dial Numbers to Programmable Buttons
    57
- Using the Directory
  59
- Using Account Codes
  60
Chapter 4: Call Features

61
Chapter 5: Messages

87
Chapter 6: Hunt Groups

95
- Overview
  97
- Logging in to ACD Hunt Groups
  97
- Logging out of ACD Hunt Groups
  98
- Stopping the ACD Hunt Group Wrap-Up Timer
  98
- Other Hunt Group Features
  99
  - Requesting Agent Help
    99
  - Diverting Hunt Group Calls
    99
- Hunt Group Supervisor Features
  100
  - Accepting or Rejecting Agent Help Calls
    100
  - Monitoring Calls
    100
  - Stealing Hunt Group Calls
    100
  - Using Barge-In
    101

Mitel Inter-Tel 5000 User Manual (113 pages)

Brand: Mitel | Category: Handsets | Size: 2.44 MB

Table of Contents
3
About Your Phone
9
- Elements of the Handset
  11
- Features and Functions
  12
  - Chargers
    13
  - Contacting Emergency Services
    13
  - Tips for Your Comfort and Safety
    14
  - Frequency Range
    14
  - Exposure to Radio Frequency Signals
    14
  - Environmental Requirements
    15
    
    Chemical Resistance
    15
- Icons and Text in the Display
  16
- Keys and Buttons
  19
  - Off-Hook Key
    19
  - On-Hook and On/Off Keys
    19
  - Navigation/Confirmation Key
    19
    
    Sound off Key
    19
    
    Mute and PTT Button
    19
  - Key Lock and Upper/Lower Case Key
    19
  - Soft Keys
    19
  - Hot Keys
    20
  - Multifunction Button
    20
  - Volume Button
    20
- Alphanumeric Keys
  21
- Headset
  22
Customizing Your Phone
23
Making and Answering Calls
27
Call Handling for Mivoice Business
33
- Hold
  34
- Transfer
  34
- Conference
  35
- Answer Call Waiting
  35
- Callback
  36
- Call Park
  36
Advanced Features for Mivoice Business
37
- Calls
  37
- Call Forward
  38
- Call Pickup
  38
- Do Not Disturb
  38
- Direct Page
  39
- Group Page
  39
- Loudspeaker Page
  39
Call Handling for the Mitel 5000 CP
40
- Hold
  41
- Transfer
  41
- Conference
  42
- Answer Call Waiting
  42
Advanced Features for the 5000 CP
43
- Calls
  43
- Call Operator
  44
- Config Assistant
  44
- Reverse Transfer
  44
Messaging
45
- Message List
  45
- Receive a Message
  45
- Receive a Message with Request for Answer
  50
  - Accept/Reject a Message
    50
- Message Queuing and Message Priority
  50
- Message Priority and Call Priority
  51
- Message Indication Repetition
  52
- Interactive Messaging
  52
- Colored Messaging
  54
- Calling While Reading a Text Message
  54
  - Calling the Message Sender
    54
  - Calling a Different Party
    55
- Message Templates
  55
  - The Templates Menu
    56
  - Answering a Text Message with a Predefined Message
    56
- Mobile Data
  57
  - Send Mobile Data
    57
  - Send Mobile Data with a Prefix
    57
- Procedure Call
  58
- Voice Mail
  59
  - Receive a Voice Mail
    59
  - Check the Voice Mail Inbox
    59
  - One Key Voice Mail Access
    59
Alarm Operation
60
- Push-Button Alarm
  60
- Acoustic Location Signal
  60
- Test Alarm
  60
- Alarm with Location Information
  60
  - Alarm with Data
    61
- Automatic Call after Alarm
  61
Menu Tree
62
- Customizing the Menu Tree
  62
- Calls
  62
- Contacts
  63
- Profile
  64
- Messaging
  65
- Services
  65
- Short Cuts
  66
- Connections
  67
- Settings
  68
- In Call
  69
- Additional in Call Functions
  69
Navigate the Menu
70
- Connections Menu
  70
  - Headsets
    70
  - System
    70
  - In Charger
    73
- Calls Menu
  75
  - Call List
    75
  - Missed Calls
    76
  - Call Time
    76
  - Push to Talk
    77
- Short Cuts Menu
  79
  - Define a Soft Key
    79
  - Define a Hot Key
    80
  - Define a Navigation Key
    80
  - Define the Multifunction or Alarm Button
    81
- Services Menu
  81
  - Add a Service
    81
  - Edit a Service
    82
  - Delete a Service
    82
- Messaging
  82
  - Inbox
    82
  - Write a New Message
    83
  - Unsent Messages
    84
  - Sent Messages
    84
- Profiles Menu
  85
- Contacts Menu
  87
  - Call a Contact
    87
  - Add a Contact
    87
  - Edit a Contact
    88
  - Delete a Contact
    88
  - Central Phonebook
    89
- Settings Menu
  90
  - Sound and Alert Settings
    90
  - Keypad Lock Settings
    92
  - Phone Lock Settings
    93
  - Display Settings
    94
  - Time and Date Settings
    95
  - Answering
    96
  - Change Text Size for Messages
    96
  - Change the Menu Language
    97
  - Change the Owner ID
    97

Mitel Inter-Tel 5000 Getting Started Manual (76 pages)

Brand: Mitel | Category: Telephone | Size: 0.89 MB

Mitel 8568 Telephone Quick Reference Guide

3
Getting Started/Personalizing Your Telephone

11
- Welcome
  
  15
- Getting Started
  
  15
- About Your Telephone
  
  16
  - Telephone Feature Descriptions
    17
    
    Handset
    17
    
    Display
    17
    
    Menu Buttons
    17
    
    Ring/Message Indicator
    17
    
    Speaker
    17
    
    Feature Buttons
    18
    
    Dialpad Buttons
    18
    
    Programmable Buttons
    19
    
    Software Updates
    19
- Telephone Signals
  
  20
- Comfort and Safety Tips
  
  20
- Headset Instructions
  
  21
- Personalizing Your Telephone
  
  23
- Adjusting the Viewing Angle
  
  23
- Installing Designation Cards
  
  24
- Changing Volume Levels
  
  25
- Changing the Ring Tone
  
  25
- Adjusting the Display Contrast
  
  25
- Listening to Background Music
  
  26
- Changing the Language
  
  26
- Using Programmable Buttons
  
  27
  - Additional Programmable Buttons
    27
  - ACD Agent – Log In/Out
    28
  - Default Access Codes
    28
    
    Outside Line Access Codes
    28
    
    Extension Numbers
    28
  - Default Feature Codes
    28
    
    Automatic Trunk Call Access – On/Off
    29
    
    Background Music – On/Off
    29
    
    Call Forward – All Calls
    29
  - Call Logging
    29
  - Conference
    29
    
    Page Receive – On/Off
    30
  - Personal Call Routing Handoff
    30
  - Program Buttons
    30
  - Program Station Password
    30
  - Queue (Callback) Request
    30
  - View Button Assignments
    31
- Resetting Programmable Buttons
  
  31
- Resetting the Telephone to the Default Settings
  
  31
- Switching Keymaps
  
  31
- Viewing Button Assignments
  
  31
- Answering and Placing Calls
  
  33
- Answering Calls
  
  33
  - Answering Waiting Calls
    33
  - Using Automatic Call Access
    33
  - Redirecting Calls
    34
- Using Automatic Trunk Answer
  
  34
- Placing Calls
  
  34
  - Placing Emergency Calls
    34
  - Placing Internal Calls
    35
    
    Requesting a Callback (Queuing the Telephone)
    35
    
    Using Camp-On
    35
  - Placing External Calls
    36
  - Redialing a Number
    36
- Using Speed Dial
  
  36
  - Using System Speed Dial
    36
  - Using Station Speed Dial
    37
    
    Storing Station Speed-Dial Numbers
    37
    
    Using the Dialpad Buttons to Enter Characters
    37
    
    Dialing Station Speed-Dial Numbers
    38
    
    Deleting Speed-Dial Entries
    39
    
    Assigning Speed-Dial Entries to Programmable Buttons
    39
- Using the Directory
  
  40
- Using Account Codes
  
  41
- Using Mute
  
  43
- Using Ring Intercom Always
  
  43
- Call Features
  
  43
- Using Handsfree Mode
  
  43
- Placing Calls on Hold
  
  44
- Entering a Hookflash
  
  44
- Transferring Calls
  
  44
- Viewing Your System Information
  
  45
- Viewing Caller ID Information
  
  45
- Forwarding Calls
  
  45
  - Manual Call Forwarding
    46
  - System Forwarding
    46
- Using Personal Call Routing
  
  47
- Placing Conference Calls
  
  49
- Using Record-A-Call
  
  51
- Using Group Listen
  
  51
- Using Call Logging
  
  52
- Using Secondary Extension Buttons
  
  53
- Remote Programming
  
  53
- Messages
  
  57
- Leaving Messages at Other Extensions
  
  57
- Viewing and Responding to Messages
  
  58
  - Canceling Messages Left at Other Extensions
    58
  - Deleting Waiting Inter-Station Messages
    58
- Using Do-Not-Disturb (DND)
  
  59
- Using Reminder Messages
  
  60
- Paging Other System Users
  
  61
  - Placing a Page Announcement
    61
  - Enabling or Disabling the Paging Feature
    61
- Hunt Groups
  
  63
- Other Hunt Group Features
  
  65
  - Requesting Agent Help
    65
  - Diverting Hunt Group Calls
    65
- Hunt Group Supervisor Features
  
  66
  - Accepting or Rejecting Agent Help Calls
    66
  - Monitoring Calls
    66
  - Using Barge-In
    66
  - Stealing Hunt Group Calls
    66
- Troubleshooting
  
  67
- Contact Information
  
  67
- Error Messages
  
  67
- Troubleshooting Tips
  
  68
- Index
  
  71

Mitel Inter-Tel 5000 User Manual (32 pages)

Mitel Telephone User Guide

Brand: Mitel | Category: Voicemail | Size: 0.36 MB

Voice Mail
1
Table of Contents
5
About Voice Mail

7
Automatic Speech Recognition (ASR)

7
Mailbox Access

8
Message Features

11
Mailbox Preferences

16
Voice Mail Directory

20
E-Mail Reader

22
Troubleshooting Tips

27
Voice Mail Flowchart (Without E-Mail Reader)

29
Voice Mail Flowchart (with E-Mail Reader)

30

Mitel Inter-Tel 5000 User Manual (6 pages)

Brand: Mitel | Category: Telephone | Size: 0.23 MB

Mitel Inter-Tel 5000 Reference Manual (10 pages)

Brand: Mitel | Category: Telephone | Size: 0.74 MB

Mitel Inter-Tel 5000 Quick Reference Manual (2 pages)

Brand: Mitel | Category: Conference System | Size: 0.32 MB

Mitel Inter-Tel 5000 Quick Reference Manual (2 pages)

Brand: Mitel | Category: Conference System | Size: 0.29 MB

Mitel Categories

IP Phone

Telephone Conference System Handsets

Cordless Telephone

More Mitel Manuals

Mitel Inter-Tel 5000 Manuals

Table of Contents

Table of Contents

Figures

Inter-Tel 5000 V2.4 New Features

Document Overview

Product Description

Specifications

Installation

Reference

Table of Contents

Chapter 1: Getting Started

Chapter 2: Personalizing Your Phone

Chapter 3: Answering and Placing Calls

Chapter 4: Call Features

Chapter 5: Messages

Chapter 6: Hunt Groups

Table of Contents

Table of Contents

Mitel 8568 Telephone Quick Reference Guide

Getting Started/Personalizing Your Telephone

Welcome

Getting Started

About Your Telephone

Telephone Signals

Comfort and Safety Tips

Headset Instructions

Personalizing Your Telephone

Adjusting the Viewing Angle

Installing Designation Cards

Changing Volume Levels

Changing the Ring Tone

Adjusting the Display Contrast

Listening to Background Music

Changing the Language

Using Programmable Buttons

Resetting Programmable Buttons

Resetting the Telephone to the Default Settings

Switching Keymaps

Viewing Button Assignments

Answering and Placing Calls

Answering Calls

Using Automatic Trunk Answer

Placing Calls

Using Speed Dial

Using the Directory

Using Account Codes

Using Mute

Using Ring Intercom Always

Call Features

Using Handsfree Mode

Placing Calls on Hold

Entering a Hookflash

Transferring Calls

Viewing Your System Information

Viewing Caller ID Information

Forwarding Calls

Using Personal Call Routing

Placing Conference Calls

Using Record-A-Call

Using Group Listen

Using Call Logging

Using Secondary Extension Buttons

Remote Programming

Messages

Leaving Messages at Other Extensions

Viewing and Responding to Messages

Using Do-Not-Disturb (DND)

Using Reminder Messages

Paging Other System Users

Hunt Groups

Other Hunt Group Features

Hunt Group Supervisor Features

Troubleshooting

Contact Information

Error Messages

Troubleshooting Tips

Index

Table of Contents

About Voice Mail