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Table of Contents
Related Manuals for Mitel 300
Summary of Contents for Mitel 300
- Page 1 Get Started Guide...
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Page 2: Table Of Contents
Mitel 3000 Getting Started Guide Table of Contents GUIDE TO SYSTEM DOCUMENTATION...................... 1 Getting Started Guide..........................1 Phone Quick Reference Guide ......................... 1 Administrator’s Manual..........................1 Broadband Module Manual ........................1 IP Phone Quick Reference Guide ......................1 Documentation CD ............................. 1 SYSTEM DESCRIPTION .......................... - Page 3 Mitel 3000 Getting Started Guide SYSTEMS POPULATED WITH DIGITAL (ISDN) LINES ONLY WILL NOT OPERATE IN POWER FAIL MODE. THESE SYSTEMS MUST BE INSTALLED WITH THE OPTIONAL BATTERY BACK UP UNIT OR AN AUXILIARY UNINTERRUPTIBLE POWER SUPPLY (UPS)EXTENSION SETTINGS ........................25 EXTENSION SETTINGS ..........................
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Page 6: Guide To System Documentation
Administrator’s Manual Provides complete detail on System Programming and Features The Administrator’s Manual is provided on a CD that is supplied with every Mitel 3000 System. This manual provides detailed information on System Programming, Administration and Usage, and provides the system Installer or Administrator with information on configuration of advanced system features. -
Page 7: System Description
Internet sessions. • The Mitel 3000 can accommodate up to 16 PSTN lines or 8 ISDN Basic Rate Access with up to 40 extensions and 12 IP access points that can be used as IP extensions and/or VoIP trunks. -
Page 8: Eight Key Feature Phone Layout
Mitel 3000 Getting Started Guide Eight key Feature Phone layout Speaker key/light Volume keys Mute key 4 Function keys: Hold Program Message Directory Handset Message Waiting/Ringing Indicator Data socket and Headset socket Display keys (underneath) Scroll/Edit keys Numeric keypad Programmable Keys... -
Page 9: Explanation Of Symbols In This Guide
Mitel 3000 Getting Started Guide Explanation of Symbols in this Guide Specific symbols are used to define particular operations or to highlight important areas as follows: Caution Programming key Select function Scroll Scroll through menus System Programming The system may only be programmed from one specific extension, by default this is configured as extension 20, but the programming position can be moved to any extension. -
Page 10: Accessing The System Programming
Mitel 3000 Getting Started Guide Accessing the System Programming Instruction Action Menu Display ---PHONE SETUP--- From the Programming phone (ext. Auto Answer 20 by default) select the Key Programming Programming key Headset Mode ---PHONE SETUP--- Scroll through the menus to find... -
Page 11: Programming System Time & Date
Mitel 3000 Getting Started Guide Programming System Time & Date Instruction Action Menu Display Select Option From the system programming System sub menu select [System] Extensions Lines Select Option Select [Time & Date] Language Time And Date Change Password Set Time HHMM... -
Page 12: Configuring A Group (Ring/Hunt Group)
Mitel 3000 Getting Started Guide Configuring a Group (Ring/Hunt Group) Configuring a Group & Assigning extensions Instruction Action Menu Display Select Option From the system programming System sub menu select [Lines] Extensions Lines Select Option Select Equipped Lines [Group Programming]... -
Page 13: Configuring A Group & Assigning Extensions [Continued]
Mitel 3000 Getting Started Guide Configuring a Group & Assigning extensions [continued] Instruction Action Menu Display If RING GROUP is selected Select Extensions Select the extensions to be included ◊ ◊ Ext. 20 Ext. 23 in the RING GROUP ◊... - Page 14 • Extensions can be in multiple groups. • Groups of different types may be configured in your Mitel 3000 system. When programming a group you will be offered the following options: Ring Group: When selected, all phones in the group ring simultaneously for an incoming call.
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Page 15: Mapping Incoming Calls To A Group [From A Network Line]
Mitel 3000 Getting Started Guide Mapping Incoming Calls to a Group [From a Network line] Instruction Action Menu Display Select Option From the System Programming System sub menu select [Lines] Extensions Lines Select Option Select Equipped Lines [Incoming Ringing] Group Programming... -
Page 16: Mapping Incoming Calls To A Group [From An Msn Or Ddi]
Mitel 3000 Getting Started Guide Mapping Incoming Calls to a Group [From an MSN or DDI] Instruction Action Menu Display Select Option From the System Programming -System -Stations Sub Menu Select [Lines] -Lines Select Option Scroll down and select -CLI Programming... -
Page 17: Configuring Call Restriction Rules
Mitel 3000 Getting Started Guide Configuring Call Restriction Rules Call Restriction and Tables Call Restriction allows you to prevent specific extensions from making specific types of calls in Day or Night Mode. To configure Call Restriction rules, you first set up the rules [CLASS CODES] as described below and then assign the relevant rules to individual extensions. -
Page 18: Setting Up Call Restriction Tables
Mitel 3000 Getting Started Guide Setting up Call Restriction Tables Instruction Action Menu Display Select Option From the System Programming System sub menu select [System] Extensions Lines Select Option Scroll down and select Caller ID List [Class Codes] Class Codes... -
Page 19: Assigning The Rules To Extensions
Mitel 3000 Getting Started Guide Assigning the Rules to Extensions Instruction Action Menu Display Select Option From the System Programming System sub menu select [Extension] Extensions Lines Select Option Select Name Programming [Restriction Classes] Restriction Classes Tone Protect Select Option... -
Page 20: Configuring Night & Weekend Service
Mitel 3000 Getting Started Guide Configuring Night & Weekend Service Menu Display Instruction Action Select Option From the System Programming System sub menu select [System] Extensions Lines Select Option Scroll down and select Programming Position [Night Service] Night Service Scroll... -
Page 21: System Password
Mitel 3000 Getting Started Guide System Password Changing the System Password Instruction Action Menu Display Select Option From the System Programming System sub menu select [System] Extensions Lines Select Option Select Language [Change Password] Time And Date Change Password Select Option... -
Page 22: Voice Mail
Mitel 3000 Getting Started Guide Voice Mail Configuring the System Voice Mailbox Note: To utilize the Voice Mail features on the Mitel 3000, you must purchase and install the optional Voice Mail module. Instruction Action Menu Display Select Option From the System Programming... -
Page 23: Assigning Voice Mail Extensions
Mitel 3000 Getting Started Guide Assigning Voice Mail extensions Note: To utilize the Voice Mail features on the Mitel 3000, you must purchase and install the optional Voice Mail module. Instruction Action Menu Display Select Option From the System Programming... -
Page 24: Assigning Voice Mail Capacities
Mitel 3000 Getting Started Guide Assigning Voice Mail capacities Note: The system assigns a limit of 20 messages per mailbox. This can be modified. Instruction Action Menu Display Select Option From the System Programming System sub menu select Extensions [System]... -
Page 25: Auto Attendant
Users can dial single digits to access groups. Digits 1-9 access groups 20-12 respectively. Assigning lines to be answered by the Auto Attendant Note: To utilize the Auto Attendant features on the Mitel 3000, you must purchase and install the optional Voice Mail module. -
Page 26: Directory Services
Mitel 3000 Getting Started Guide Directory Services There are two types of Directory Service provided in the system - a Simple Directory Service and a Dial Name Directory service. Only one of these services can be programmed at any time. -
Page 27: Dial Name Directory Service Programming
Mitel 3000 Getting Started Guide Dial Name Directory Service Programming There are three elements to programming the Dial Name Directory: Turn the service on Programme the Directory Table Each extension records their name in their Voice Mailbox Turning the Service on and Programming the Directory Table... -
Page 28: Speed-Dial Numbers
Mitel 3000 Getting Started Guide Speed-Dial Numbers Programming Personal Speed-Dial numbers Note: Speed-Dial numbers may be entered from any extension, however the entry of system Speed-Dial numbers is password protected with the Administrator password. Instruction Action Menu Display --DIRECTORIES-- From your Feature Phone... -
Page 29: Programming System Speed-Dial Numbers
Mitel 3000 Getting Started Guide Programming System Speed-Dial numbers Instruction Action Menu Display --DIRECTORIES-- From your Feature Phone Personal Speed Dial select the Directory Key System Speed Dial Personal Entries --DIRECTORIES-- Scroll and Select System Entries [System Entries] and System Service... -
Page 30: Power Failure Operation
Getting Started Guide Power Failure Operation Your Mitel 3000 is provided with a basic power failure mechanism to allow the system to continue operation in power failure situations. Your installer will indicate the location of the phones that are automatically connected through to lines when the system power fails. -
Page 31: Extension Settings
Extension Settings Extension Name & Settings Note: Each extension on the Mitel 3000 System may be configured with different settings. This section describes how to change the extension names and lists the key settings that may be configured. Please refer to the full Administrator’s Manual for further instructions if required. -
Page 32: Additional Extension Settings
Mitel 3000 Getting Started Guide Additional Extension Settings The following parameters may be also be set on an extension-by-extension basis. Refer to the full “Administrator’s Manual” for detailed programming instructions if required. This allows the ringing frequency to be changed from 50 to 25 Hz. - Page 33 Mitel 3000 Getting Started Guide Allows the Administrator to swap the ringing cadence used for Reverse Cadence internal and external calls. Allows Call Restrictions to be placed on an extension-by-extension Set Restriction basis. Different rules can be applied day and night if required.
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Page 34: Numbering Plan
Mitel 3000 Getting Started Guide Numbering Plan Listed below is the complete numbering plan for the Mitel 3000 system. This includes all feature activation codes, line access codes and extension numbers. Mitel 3000 Numbering plan Code Feature 100 - 109... - Page 35 Mitel 3000 Getting Started Guide Group Forward on No Answer Page All 8001 - 8500 System Speed-Dials Retrieving Voice Messages Recall Call hold (Standard phones) Recall 1 Return and release in two call handling Recall 2 Return and hold in two call handling...
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Page 36: Pc Maintenance And Programming Software (Local Version)
All available settings may be modified or updated without affecting calls in progress on the system. Once a setting is modified you must send this to the Mitel 3000. This may be done by: • Selecting “Send Changes” to send all updated fields •... - Page 38 Mitel 3000 Getting Started Guide Issue 1, October 2008 Part number LR2732.09505...
- Page 39 THIS DOCUMENT IS PROVIDED TO YOU FOR INFORMATIONAL PURPOSES ONLY. The information furnished in this document, believed by Mitel to be accurate as of the date of its publication, is subject to change without notice. Mitel assumes no responsibility for any errors or omissions in this document and shall have no obligation to you as a result of having made this document available to you or based upon the information it contains.