To Have A Busy Extension Call You Back When It Becomes Free; To Receive An Exchange Line As Soon As One Is Available; Camp On Busy; Call Waiting From Another Extension - Mitel 3000 Administrator's Manual

To have a busy extension call you back when it becomes free

•
When you have called a busy extension, select 'Ring Back' on the display.
When the
extension
'Ring Back from Extension'
•
Select 'Answer the Call' or pick up the Handset to ring the extension.
From a standard telephone, dial R5 when you have called a busy extension.

To receive an exchange Line as soon as one is available

•
When you have dialled for a Line and none are free, select 'Ring back' on the
display.
When the Line becomes free, your extension will ring and your display will show 'Ring
Back from Line'.
•
Select 'Answer the Call' or pick up the Handset to select a Line.
From a standard telephone dial R5 when you have dialled for a Line and no lines is free.

CAMP ON BUSY

'Camp on Busy' allows you to have your extension call a busy extension as soon as it
becomes free.
•
When you call an extension and get a busy (engaged) tone, stay off-hook and when
the called extension becomes free it will start ringing.

CALL WAITING FROM ANOTHER EXTENSION

If you get a busy tone, when you call an extension, you can alert the busy extension that you
wish to contact provided the extension is not protected against receiving Call Waiting tones.
(See page 59). An audible tone will sound on the called extension, and the message 'Call
wait. – Ext. xx' will appear on its display. Options to accept the call are offered on the display.

To present a busy extension with a Call Waiting tone

•
Select 'Waiting tone' on the display when a busy tone is returned from an extension.
From a standard telephone, the code is R8.

To accept a waiting call

If another extension presents you with Call Waiting, this will be indicated on your display and
you will hear the Call Waiting tone, provided your extension is not protected against Call
Waiting tones.
•
Select one of the options presented on the display.
Note: If you ignore the Call Waiting tone for a short period the Call Waiting offer is rejected
and the calling telephone is presented with the message 'Call Waiting Rejected'.

CALL WAITING FROM EXTERNAL CALLS

If you are on a call and your extension is presented with an external call you will hear a Call
Waiting tone provided your extension is not protected against Call Waiting tones.
The Line the call is on will be indicated on your display. If you select the second call, by
pressing the line key associated with it, the first call will be automatically released.
becomes free, your
extension
Mitel 3000 Australia Administrator's Manual
will ring and your display will show
43