To Configure Accept On Busy; To Configure Isdn Accesses With A Directory Msn; To Program Msns To Ignore; Call Deflection - Mitel 3000 Administrator's Manual

To configure Accept on Busy

The system can be configured to accept calls offered from the network for busy extensions
or to reject those calls.
The default is that calls are accepted and Call waiting is offered to the extension.
•
Select 'Accept on Busy'
•
Select 'Accept on Busy' or 'Reject on Busy'
•
If 'Individual MSN' is selected, all the programmed MSN and DDI numbers are listed
with their Index number.
•
To program a specific MSN or DDI as 'Reject on Busy', select the diamond beside
the number. When selected the diamond will be ♦
Note: You may need to scroll down to find the required MSN/DDI index.

To configure ISDN Accesses with a Directory MSN

This feature allows the user to program a base number for the individual ISDN Basic rate
accesses connected to the Mitel 3000 system. The default is that no Directory MSN's are
programmed.
•
Select 'Directory MSNs'
•
Select the required Access
•
Enter the required MSN
•
Select 'Confirm'.
Press the Hands-free Key to finish programming.

To Program MSNs to ignore

This option allows the switch to ignore calls to particular MSN numbers. This is done for
numbers that are to be answered by other devices operating on an S-bus in parallel with the
Mitel 3000. Up to 10 numbers can be entered
•
Select 'MSNs to ignore
•
Select the index 01-10
•
Enter the required MSN
•
Select 'Confirm'.
Press the Hands-free Key to finish programming.

CALL DEFLECTION

Call Deflection is an ISDN service available from your ISDN Network Provider, which allows
you to divert calls from an incoming ISDN Line.
The Call Deflect service is turned on in System Programming. It is one of the ISDN
programming options in the Line Programming.
Set up external call diversions in the normal manner. See section on Page 31.
When an external call is received for the extension the Mitel 3000 sends a message to the
Network to deflect the call.
The call is diverted by the Network to the number programmed by the extension
This option is set on if the Call Deflection Network service is provided on the ISDN lines.
When activated external call diversions set up by extensions are diverted using the Network
deflect service.
•
Select 'Call Deflection'
•
Select 'Call Deflection on' or 'Call Deflection off'
•
A '♦' symbol indicates whether call deflection facility has been enabled or not.
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