Using This Manual - Mitel 3000 Administrator's Manual

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Mitel 3000 Australia Administrator's Manual

USING THIS MANUAL

This Owner's Handbook is your guide to using the Mitel 3000 system and its features, with
either a Feature phone or a standard telephone. It also explains how to program system
settings using your Feature phone.
In describing the various system features dialling codes are given which you use with a
standard telephone to activate the features. (If you wish, you can also use these codes from a
Feature phone).
Read the section Introducing the Feature phones on page 14 to understand how to operate
the menus and use the other features of your system Feature phone.
To get up and running, read the section Getting started – basic call features on page 18.
on page 39.
When you are ready to use additional call features, refer to the section Additional call features
on page 42.
Extension set-up options on page 57 details information on how to set up your Feature
phone to suit your individual needs in the sub-section Feature phone.
System set-up options that relate to call features are included in the above sections.
Refer to the section Miscellaneous system configuration options on page 99 for additional
system configuration options, including how to program which extensions ring on incoming
calls, how to set Day and Night Service etc.
To control which numbers system users may dial, refer to 'Class of Service' on page 60.
Your Mitel 3000 may be equipped with a Voice Module, in which case a number of powerful
Voice Services are available. These services include Courtesy Service, Voicemail boxes,
Answering Machine and an Auto-attendant Service. Details are given in 'Using Voicemail and
other voice services' on page 64.
Note: Use of the standard Courtesy Service greeting does not require a Voice Module to be
fitted.
Programming additional system options on page 88 covers miscellaneous system
programming options.
If you have equipped your system with ISDN access, read 'Setting Up and using ISDN' on
page 111 for details on the features and configuration options.
The Programming Reference on page 125 provides an overview of all extension and system
programming options.
Finally, the 'Table of Contents' is the easiest way to find information on a specific topic.
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