To Cancel Divert On No Answer; External Diverting; To Restrict An Extension From Diverting Calls To An External Number; To Divert All Calls Or External Calls Only To An External Number - Mitel 3000 Administrator's Manual

Note: Diverting an external call to an external number ties up two exchange lines. Such
calls are called trunk-to-trunk calls.
Note: If you have ISDN lines on the switch and subscribe to 'Call Deflection' (a Network
Service), the divert will take effect on the Network. This has the advantage of no line being
busy on the switch when the Divert is activated.

To cancel Divert on No Answer

•
From the Idle Menu, press the Scroll Down Key ( ) until 'Extension Divert' is
displayed
•
Select 'Extension Divert'
•
Select 'Divert on no answer'.
display returns to the Idle Menu.
From a standard telephone, the code is 734.

EXTERNAL DIVERTING

This allows you to decide if external callers, or external and internal callers, to your extension
are diverted externally when you have set your extension to divert calls to an external number.
It also allows extensions to be prohibited from activating external diversion.
To Restrict an Extension from Diverting Calls to an External
Number
•
From the Programming extension, press the PROGRAM key.
•
Press the Scroll Down key ( ) until "System Programming" is displayed.
•
Select "System Programming".
•
Enter the System Programming Password and select "Extensions".
•
Press the Scroll Down key ( ) until "External Diversion" is displayed.
•
Select "External Diversion".
•
Select "No Trunk To Trunk Calls".
•
Select the extensions that are not allowed to activate external diversion or set up trunk-to-
trunk calls.
Press the speakerphone key to finish programming.
To Divert All Calls or External Calls Only to an External
Number
•
From the Programming extension, press the PROGRAM key.
•
Press the Scroll Down key ( ) until "System Programming" is displayed.
•
Select "System Programming".
•
Enter the System Programming Password and select "Extensions".
•
Press the Scroll Down key ( ) until "External Diversion" is displayed.
•
Select "External Diversion".
•
If both internal and external calls are to be diverted, select "All Calls".
•
If external calls only are to be diverted, select "External Calls Only".
Press the speakerphone key to finish programming.

GROUP DIVERT

This feature allows any extension within a group to set a diversion for that group. When a
diversion for the group is set any call for that group will be diverted. Calls to individual
extensions in the Group are not diverted.
Mitel 3000 Australia Administrator's Manual
The diversion is automatically cancelled and the
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