Calls Answered; Calls Placed On Hold; Button Hopping; Do Not Disturb - Mitel 3000 Administrator's Manual

If the call is presented to multiple Feature phones in a Ring Group, the line key light is lit on all
the Feature phones in the group with an available Line Key. No other Line key on any other
Feature phone is lit.
If the call is presented to a Feature phone with no available Line Key the call rings the phone
without lighting any Line Key.

Calls answered

When a call is answered the light associated with the line Key on the answering phone is lit
steadily. The light associated with the call on all other Feature phones, if the call was
presented to a group, is extinguished. An answered call lights up on the Feature phone that
answered the call.

Calls Placed on Hold

If a Feature phone places a call on hold the light associated with the Line on the Feature
phone flashes at the Hold Rate. No other Line Key on any other Feature phone is lit.
The Option to 'Return to Call' is given on the Feature phone menu. The phone returns to
idle.
To put a call on hold from a Standard Phone press the recall button (R) on the phone and go
back on hook. To retrieve the call on hold, lift the Handset and dial the code 719.

BUTTON HOPPING

This feature allows the system user to choose if an answered call is automatically put on hold
or disconnected when another line key is pressed.
To choose which option
•
From the Programming Extension, press the PROGRAM Key
•
Select 'System programming'
•
Enter the System Programming Password and select 'System'
•
Press the Scroll Down Key ( ) until 'Button Hopping' is displayed
•
Select 'Button Hopping'
•
Select the option ('Disconnect or Autohold') that you want. The default is 'Autohold'
and the ♦ indicates the current program setting.
Press the speakerphone key to finish programming.

DO NOT DISTURB

If your extension is set to 'Do Not Disturb', anyone trying to call you will receive a busy
(engaged) tone. If the person trying to contact you has a Feature phone, 'Do Not Disturb
Enabled' will appear on its display. 'Call Back' and 'Reminder Call' are the only incoming
ringing that will be accepted when this feature is set.

To set Do Not Disturb on your extension

From the Idle Menu, press the Scroll Down Key ( ) until 'Do Not Disturb' is displayed
Select 'Do Not Disturb'
Note: 'Do Not Disturb' is unavailable on extension 20: the operator position.

To cancel Do Not Disturb on your extension

•
From the Idle Menu, Select 'Cancel do-not-disturb'. This option is displayed only when
the feature is set.
Mitel 3000 Australia Administrator's Manual
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